My VW Golf R had a electronic parking brake issue, the release button in the centre consul was jammed for no obvious reason. Cedar Garage were able to fit the car in for an investigation very quickly... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We chose this garage after being priced nearly £300 just to plug a tool in to diagnose a engine management fault light at a main dealer. We received a friendly and professional service and were kept... See more
Company replied
Cedar Garage stepped into the breach and repaired our car quickly and at reasonable cost. Service was first rate, polite and efficient, and communications too. We live some way away which is a shame f... See more
Company replied
Having become dissatisfied with a local main dealer that l had used for many years l decided to look elsewhere. Cedar garage, although a little out of my area, were recommended to me as a reliable B... See more
Company replied
Company details
Written by the company
Cedar Garage is a trusted, award-winning car garage based in Worthing, West Sussex. We specialise in diagnostics, repairs, servicing, and MOTs for all vehicle types, including electric and hybrid models. Our team is dedicated to delivering exceptional customer service, going above and beyond to ensure every customer drives away happy. Furthermore, we pride ourselves on being both customer and team-focused, fostering a positive, friendly environment for everyone. Our work has earned us numerous accolades, including the Adur & Worthing Business Awards Innovation Award and the BIG Consumer Choice Award. Whether it’s routine maintenance or complex repairs, you can count on Cedar Garage to provide honest, reliable, and high-quality service. Discover why so many customers trust us and see the difference!
Contact info
United Kingdom
- www.cedargarage.co.uk
4.9
Excellent
253 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff are always very friendly and…
Staff are always very friendly and helpful. Explanations are given if any work is required and a quote given before work iis undertaken . My car was ready on time for collection.
July 10, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Debbie,
Thank you for such a wonderful 5-star review. We appreciate your kind words about our team and that you felt well-informed throughout the process. We look forward to welcoming you back in the future.
Warm Regards,
Cedar Garage Team.
Very good customer service
Very good customer service. The lady at reception was very professional and helpful. Also a very friendly welcome and made my experience feel easy. I will be taking my car back shortly as they promised a free inspection. I would recommend this garage to anyone. Thankyou guys 👍
July 1, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Adam,
Thank you for leaving us such a great 5-star review. We’re so pleased to hear that you felt welcomed and supported throughout your visit. It's lovely to know our reception team made a great impression, and we look forward to welcoming you back soon.
Warm Regards,
Cedar Garage Team.
Positive experience …
The staff are friendly but also take the time to explain. I also like the online booking, payment and accepting quotes.
July 7, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Ben,
Thank you for leaving such a fantastic 5-star review. We’re delighted you found our team approachable and felt we explained everything clearly. It’s also great to hear the online booking and quote approval system worked well for you, as we aim to deliver a smooth service to all our customers. We look forward to welcoming you back in the future.
Warm Regards,
Cedar Garage Team.
Excellent customer service
Every employee that I spoke to either in person or on the telephone, were extremely courteous and friendly. Nothing was too much trouble and they all made me feel like a valued customer. I was even offered a can of drink whikst I was waiting for my keys as it was a hot day. I wouldn't hesitate to use Cedar Garage in the future and would 100% recommend them.
June 26, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Claire,
Thank you for your wonderful 5-star review. We’re so glad our team made you feel welcome and valued - whether on the phone or in person. It’s great to know those little touches, like offering a drink on a warm day, helped make your experience even better. We look forward to having the opportunity to welcome you back again in the future.
Warm Regards,
Cedar Garage Team.
The whole process is effortless
The whole process is effortless for the customer, from booking in my vehicle, to dropping off the car and being informed when it was ready for collection. The price for a full service is good too, no surprises, it what was quoted!
July 8, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi J,
Thank you for the brilliant 5-star review. We’re really pleased to hear that the whole process felt seamless - from booking to collection. Your feedback means a lot to the team and we look forward to welcoming you back in the future.
Warm Regards,
Cedar Garage Team.
Brilliant service and genuine staff!
The team here are honest, friendly, and always provide the best customer service. Prices are confirmed before any work is done, and everything is clearly explained so you know exactly what to expect. I wouldn’t take my car anywhere else, highly recommend!
July 8, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Jessica,
Thank you for your fantastic 5-star review and for your continued trust in us. It’s brilliant to hear that you value our honesty, friendliness, and clear communication. We’re always here to make sure you feel confident and well-informed - and we really appreciate your recommendation! We look forward to seeing you on your next visit.
Warm Regards,
Cedar Garage Team.
Honest and knowledgeable staff
Honest and knowledgeable staff, reasonable pricing. I felt the car was well taken care of and I feel confident after the visit.
July 8, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Sanjay,
Thanks so much for your fantastic 5-star review. We're really glad you felt your car was in safe hands and that our team’s honest and knowledgeable approach made a good impression. We look forward to welcoming you back, whenever you may need us again.
Warm Regards,
Cedar Garage Team.
Top Garage.
We had no issue immediately putting our ailing Focus into Cedar. Very professional and curtious from start to finish. Have expertly fixed all issues and services over the time we have had the car. Highly recommended.
July 1, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Ken,
Thank you for your excellent 5-star review. It means a lot that you’ve trusted us time and again with your Focus and we’re so pleased we could provide the professionalism and care you expect. Your recommendation is appreciated by the whole team and we look forward to welcoming you back in the future.
Warm Regards,
Cedar Garage Team.
Good friendly staff and efficient…
Good friendly staff and efficient service. I would not hesitate to recommend them
July 8, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Pburns,
Thank you for leaving us such a lovely 5-star review, We’re really happy to hear that you found our staff friendly and the service efficient. Your recommendation means a lot to us, and we look forward to continuing to deliver a great experience whenever you next visit us.
Warm Regards,
Cedar Garage Team.
Prompt service
Prompt service, keen pricing and excellent work quality which was finished on time
July 8, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Jeremy,
Thank you for your kind 5-star review. We’re pleased everything was completed on time, and that you were impressed with the quality of our work. Your feedback means a lot to us and we look forward to delivering the same level of service on your next visit.
Warm Regards,
Cedar Garage Team.
Window regulator replacement
Excellent service from switchboard to job completion, mechanic who dealt with task was extremely knowledgeable. This was to replace a Window regulator mechanism, to a convertible vehicle, glass reset to body seals was perfect.
July 4, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Robin,
Thank you for your brilliant 5-star review. We’re so pleased the service met your expectations and that our technician’s expertise stood out. Thanks again for choosing us and we look forward to seeing you again, when you next need us.
Warm Regards,
Cedar Garage Team.
Local, friendly and very reliable
We have used Cedar Garage for the last few years for our MOT's on 3no cars being local and for sundry repairs when necessary. We have always found them very reliable, friendly and and informative. We are tied to Mercedes for our general servicing on a monthly subscription but get any works done away from Mercedes based on cost and the pain of going to Chichester.
June 24, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Ian,
Thank you for the great 5-star review and for choosing us time and again for your MOTs and repairs. We're really glad to hear you've found our team friendly, reliable, and informative - that’s exactly the experience we aim to provide. It means a lot that you turn to us for the work outside your Mercedes plan, and we're always here to offer a more convenient, local alternative. We look forward to welcoming you back whenever you need us next.
Warm Regards,
Cedar Garage Team.
Recently my first time using cedar…
Recently my first time using cedar garage and very happy with the service they provided. Great work, great communication and I will definitely be back!
June 27, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Jack,
Thank you for your brilliant 5-star review. We’re really glad your first visit to Cedar was such a positive one. Great communication and great results are what we strive to deliver, and it’s fantastic to know you’ll be coming back. We look forward to seeing you again!
Warm Regards,
Cedar Garage Team.
Efficient and friendly
Good communication, efficient, friendly, felt they took great care of us. Thanks Cedar.
July 4, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi R Allonby,
Thank you for such a wonderful 5-star review. We're delighted to hear you felt well cared for throughout your visit. Great communication, efficiency and a friendly approach are all really important to us, so it’s great to know that came through. We look forward to welcoming you back whenever the time comes.
Warm Regards,
Cedar Garage Team.
Great staff
The staff at Cedar Garage were lovely, very helpful and did a great job on the car. They went the extra mile when I went to pick the car up and brought the car round to me so I didn’t have to walk and pick it up with my young baby in tow.
June 30, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Ruth,
Thank you for leaving us such a lovely 5-star review. We’re really glad the team could help make things a little easier when you collected your car. Small gestures can make a big difference - We’re pleased to hear you were happy with both the work and the service, and look forward to welcoming you back in the future.
Warm Regards,
Cedar Garage Team.
Helped with me a bad purchase. Star service
I had purchased an Audi Q5 through a well known dealer. Unfortunately the car had issues. I was told to see these guys as the specialists for German cars. Their service was excellent as well as the manner I was dealt with, professional, personable and quick. They also spoke with the dealer on my behalf and helped with the warranty claim. This all came about whilst I was away, these guys made the whole issue stress free and got me back in the car on the road quicker than I was expecting.
June 27, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Daniel,
Thank you for the fantastic 5-star review. We’re so pleased we could support with your Audi Q5. Liaising with the dealer and handling the warranty process is just one way we aim to make things easier for our customers. It’s great to hear we made a difference and got you back on the road sooner than expected! We hope to see you again next time you need us.
Warm Regards,
Cedar Garage Team
Highly recommend and excellent service received
Fantastic garage and would highly recommend. Resolved the issues with my vehicle, quickly and efficiently. Great communication and kept me continually updated on progress throughout.
June 18, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Andrew,
Thank you for the fantastic 5-star review. We’re so pleased we could resolve the issue efficiently and keep you well informed throughout. Communication is key to what we do, and it’s great to know you felt updated and in control at every stage. Thanks again for the recommendation- we look forward to having the opportunity to welcome you back.
Warm Regards,
Cedar Garage Team
Excellent Service, Recommended! 👍
After a very unpleasant experience by a previous so called mechanic i was told about Cedar Garage based in Worthing so i took my vehicle to Rob at Cedar Garage in Tarring road Worthing West Sussex. After one week Rob and his excellent team had everything fixed, sorted and i had my vehicle back in tip top working order. My vehicle is used for my job and Cedar garage delivered perfectly. I'm so pleased and now bring my other car to Cedar as i trust them implicitly, thoroughly recommended! Thank you to Rob and his professional team and Cedar Garage 👍
June 25, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Guy,
Thank you for the fantastic 5-star review! We're really pleased our team at our Tarring Road branch were able to get your vehicle back to work-ready condition so efficiently. Knowing that you now trust us with both of your cars means a great deal, and we’re proud to have earned that confidence. We'll be sure to pass on your thanks to the team and look forward to welcoming you back when you next need us.
Warm Regards,
Cedar Garage Team.
It was great serving from start to…
It was great serving from start to finish. The staff is extremely friendly and worked around my flexibility.
June 24, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Anastasia,
Thank you for a great 5-star review. We’re so glad to hear the service felt smooth from beginning to end and that the team could work around your schedule. Being flexible and friendly is something we pride ourselves on - thank you again for choosing Cedar and we look forward to welcoming you back in the future.
Warm Regards,
Cedar Garage Team.
Amazing experience as always!
Cedar garage are fantastic, I wouldn’t take my car anywhere else.
June 27, 2025
Unprompted review
Reply from cedargarage.co.uk
Hi Alica,
Thank you for your wonderful 5-star review. It means a lot to hear that you wouldn’t take your car anywhere else and your continued trust and loyalty are the highest compliments we could receive. We look forward to seeing you again in the future.
Warm Regards,
Cedar Garage Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.