cedargarage.co.uk Reviews 

253
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly service, highlighting the staff's helpfulness and efficiency in all interactions. Many appreciate the clear communication regarding costs and repairs, often finding the prices reasonable and offering excellent value for money compared to main dealers. Reviewers frequently mention the honesty and trustworthiness of the business, with some even receiving lower bills than initially quoted. However, some people were dissatisfied with the company's reluctance to undertake more complex jobs, feeling they were directed elsewhere for specialized repairs.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professional, efficient, and... See more

Staff

Consumers find staff to be positive, consistently praising their professionalism, helpfulness, and friendly... See more

Price

Users describe positive interactions with price, frequently highlighting fair and reasonable costs for... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the quality, careful... See more

Value for money

People report positive experiences with value for money, consistently finding prices fair and reasonable for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My VW Golf R had a electronic parking brake issue, the release button in the centre consul was jammed for no obvious reason. Cedar Garage were able to fit the car in for an investigation very quickly... See more

Company replied

Rated 5 out of 5 stars

We chose this garage after being priced nearly £300 just to plug a tool in to diagnose a engine management fault light at a main dealer. We received a friendly and professional service and were kept... See more

Company replied

Rated 5 out of 5 stars

Cedar Garage stepped into the breach and repaired our car quickly and at reasonable cost. Service was first rate, polite and efficient, and communications too. We live some way away which is a shame f... See more

Company replied

Rated 5 out of 5 stars

Having become dissatisfied with a local main dealer that l had used for many years l decided to look elsewhere. Cedar garage, although a little out of my area, were recommended to me as a reliable B... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service

Written by the company

Cedar Garage is a trusted, award-winning car garage based in Worthing, West Sussex. We specialise in diagnostics, repairs, servicing, and MOTs for all vehicle types, including electric and hybrid models. Our team is dedicated to delivering exceptional customer service, going above and beyond to ensure every customer drives away happy. Furthermore, we pride ourselves on being both customer and team-focused, fostering a positive, friendly environment for everyone. Our work has earned us numerous accolades, including the Adur & Worthing Business Awards Innovation Award and the BIG Consumer Choice Award. Whether it’s routine maintenance or complex repairs, you can count on Cedar Garage to provide honest, reliable, and high-quality service. Discover why so many customers trust us and see the difference!


Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

5-star
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1-star

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4.9

All reviews

(253)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Just to say that I have been very impressed by my service experience at Cedar Garage their price was almost half of the Audi dealership quote so could not not give it a try the communication re my service was excellent and the staff on collection of my car extremely helpful bringing my car to the door to take home absolutely no complaints excellent service!

August 1, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Julia,

Thank you for your wonderful 5-star review. We’re so pleased you were impressed with your Audi service experience and found our communication and collection process so helpful. It’s always our aim to make things as smooth and straightforward as possible - we look forward to seeing you again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Excellent

2nd time using Cedar Garage now and been impressed both times. Very trustworthy and won't use anybody else for my Land Rover now.

August 5, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Mark,

Thank you for your fantastic 5-star review. It’s great to hear we’ve earned your trust over your visits and that that you feel that your Land Rover is in good hands with us. We’ll be ready to help again whenever you need us next.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Well run independent garage with EV

Well run independent garage with EV
Expertise and clear, open communication- a breath of fresh air after Tesla service Crawley !

August 1, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Simon,

Thank you for your 5-star review. We’re delighted our Tesla and EV expertise, along with our open communication, made such a positive impression. It’s great to know we could provide the service experience you were looking for - we look forward to welcoming you back whenever the time is right.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

very helpful and honest staff

very helpful and honest staff, who were willing to work around me making the service very convenient!

August 5, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Abi,

Thank you for your kind 5-star feedback. We’re so glad our team could work around your schedule to make things as convenient as possible. We look forward to welcoming you back whenever you need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Really nice staff

Really nice staff, very helpful and wanted to get to the bottom of what was causing the noise in my car.
There Communication and the investigation breakdown is great.

Truly excellent service!

August 4, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Scott,

Thank you for your fantastic 5-star review. We’re pleased we could get to the bottom of the noise in your car and that you found our communication and breakdown of the investigation to be helpful. We look forward to assisting you in the future, should you ever need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Great service from a knowledgeable team…

Great service from a knowledgeable team who were able to advise on the actual things that needed to be done according to the Mercedes service plans without the complications of adding in unnecessary future work. My car will be returning for its next major service rather than a main dealership.

July 24, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Ian,

Thank you for your great 5-star review. We’re pleased our team could provide clear, accurate advice based on Mercedes service plans, avoiding unnecessary work. It’s great to hear you’ll be returning for your next major service - we look forward to welcoming you back.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Vw caddy repair …

After using a mobile mechanic who couldn’t get to the bottom of the problem I had on my vw caddy van, we had cedar garage recommended to us . They booked me in and sorted the problem that I’d had for 3 months in a couple of days. I’d use them again. Very good service

July 29, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Jode,

Thank you for leaving such a wonderful 5-star review. We’re glad we could quickly resolve the issue with your VW Caddy after such a long-running problem. It’s great to know you’d use us again and look forward to welcoming you back when you next need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Always get a good honest service from…

Always get a good honest service from the Cedar garage team
Thanks you all
Rov

July 28, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Rob,

Thank you for your continued trust and your 5-star feedback. It’s always a pleasure to provide you with honest, reliable service. We look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

First class

Highly efficient knowledgeable staff from front desk to mechanics. Super high quality service diagnosed the problem super quick (gear rotator module), ordered the part and got the job finished a day early! Been using garages for over 20 years and Cedar are the best. First class

July 25, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Chris,

Thank you for your fantastic 5-star review. We’re delighted our team could diagnose and repair your car so efficiently and that you were happy with the service from start to finish. We’ll be here whenever you need us in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Cedar are always honest and reliable

Cedar are always honest and reliable. I can trust that they have done their job properly and they also help with providing cheaper alternatives rather than pushing for the most expensive fix. Will continue to use them and recommend them to family & friends.

July 28, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Hannah,

Thank you for leaving us such a fantastic 5-star review. We’re pleased you value our honest approach and the way we focus on finding the right solutions. We appreciate your recommendations and look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Friendly efficient service

Friendly efficient service and good value.

July 18, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Helen,

Thank you for your great 5-star review. We’re really glad to hear you found the service friendly, efficient and good value and look forward to welcoming you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

My cars in the last 25 years or so have all been BMW.

Having become dissatisfied with a local main dealer that l had used for many years l decided to look elsewhere. Cedar garage, although a little out of my area, were recommended to me as a reliable BMW garage. They have dealt with issues on my last 3 visits to them quickly, efficiently, cleanly and for what l consider a fair price. More than that I have found them to be friendly to deal with and considerate.

July 15, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Terence,

Thank you for the fantastic 5-star review and for trusting us with your BMW over your last few visits. We’re so pleased to have been recommended and to hear that the service you’ve received has been prompt, professional and considerate. It’s great to know we’ve earned your confidence and we look forward to continuing to support you and your vehicles.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Great Local Garage.

You can tell a lot about a Garage by the workshops.Clean and tidy with polite knowledgeable stuff inspires confidence. Well recommended top service without main dealership prices.

July 21, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Barry,

Thanks so much for leaving such a brilliant 5-star review. We really appreciate your comments about the clean, organised workshop and knowledgeable team - we believe both speak volumes about the care we put into what we do. We are delighted to hear you’d recommend us, and we’re always here when you need us again.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

The customer service

The customer service, empathy to issues and all round interaction from the staff make this a brilliant Service Garage. I have used Cedar Garage since 2017 for my past BMW's and now Mercedes and would not go anywhere else for MOT's and servicing.
Its always difficult recommending garages but I would recommend these guys without hesitation.

July 21, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Peter,

Thank you for your loyal support and for such a wonderful 5-star review. It means a lot to know you’ve trusted us with your BMWs and now your Mercedes since 2017. We’re proud to offer a level of service that earns your recommendation and we appreciate the trust you continue to place in Cedar Garage. We look forward to seeing you when you next need us.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Very competitive quote and excellent…

Very competitive quote and excellent end-to-end customer service.

July 23, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Paul,

Thank you for the great 5-star review. We’re so pleased to hear you were happy with the service you received from start to finish . We always aim to make the process simple and stress-free, so it’s lovely to know that came through. We look forward to welcoming you back on your next visit.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Professional, friendly and helpful service.

I've used Cedar Garage over the last two years for a variety of jobs including MOTs, servicing and repairs. They have consistently provided professional, friendly and helpful service. Communication has always been excellent and I would use them again without hesitation.

July 24, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Jonathan,

Thank you for the brilliant 5-star review and for choosing us time and again over the past two years. It’s great to hear that our communication, service, and support have remained consistently strong throughout your time visiting us. We really appreciate your loyalty and look forward to seeing you when you next need us again.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

My first experience of Cedar garage

My first experience of Cedar garage, thought it was a very professional and knowledgeable team. Good customer service, able to explain the problem with the car and what they were going to do to fix it. Will definitely use them again

July 16, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Roger,

Thank you for such a great 5-star review and for trusting us with your first visit to Cedar Garage. We’re so pleased our team made a great first impression and were able to explain things clearly and professionally. We’d be delighted to welcome you back again in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Great service from cedar garage

Great service from cedar garage, had a nightmare with halfords, managed to get my car booked in for an mot as it had run out the day halfords let me down. Very happy with the communication from them everything was straight forwards from start to finish. Will definitely be using them again.

July 4, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Jake,

Thanks so much for the fantastic 5-star review. We’re really glad we could step in and help when you needed a quick turnaround, and that everything from booking to communication felt smooth and straightforward. We look forward to seeing you again next time.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

Cedar Garage gives exceptional service…

Cedar Garage gives exceptional service in a clean, friendly, professional environment. They give clear information before, during and after booking the car in, and should pride themselves on their attention to detail.

July 9, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Jane,

Thank you for your lovely 5-star review. We’re so pleased you found the environment welcoming and the service thorough and professional. Your comments about our clear communication and attention to detail really mean a lot to us and we hope to have the opportunity to welcome you back in the future.

Warm Regards,
Cedar Garage Team.

Rated 5 out of 5 stars

My Tesla developed the dreaded…

My Tesla developed the dreaded suspension knock.
I booked it in a Cedar, they had availability within a few days.
I was sent a questionnaire asking about the issue, this explained that the car would be inspected to try and find the issue and a test drive would be undertaken to try and replicate the knocking.
After the test drive I left the car there for the day, the train station is. 2 minute walk away so leaving it wasn’t an issue.
A few hours I received a call stating that the issue was a stone lodged in the suspension and it had been removed causing no damage.
I also got an inspection report listing some faults that had been found.

I will be taking the car back soon th have these faults rectified.
I really can’t recommend Cedar highly enough.

July 16, 2025
Unprompted review
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Reply from cedargarage.co.uk

Hi Ian,

Thank you for such a wonderful 5-star review. We're so pleased we could identify and resolve the issue with your Tesla quickly, and that the experience, from booking through to collection, was smooth and stress-free. We look forward to welcoming you back to complete the remaining work.

Warm Regards,
Cedar Garage Team.

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