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CEL SolicitorsReviews 

11,472
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and supportive approach, making interactions pleasant and reassuring. The customer service is frequently highlighted as exceptional, with many people appreciating the clear explanations and empathetic understanding provided. Reviewers often note the efficiency and professionalism of the service, particularly in guiding them through complex claim processes. Some people were dissatisfied with the communication regarding progress, with emails being ignored and a lack of follow-up on investigations. Additionally, a few customers felt that the fees charged were higher than expected and not clearly explained, especially concerning the percentage deducted from their claims.

What people talk about most

Staff

People report positive experiences with staff, highlighting their kindness, patience, and efficiency.... See more

Customer service

Users describe positive interactions with customer service, highlighting the politeness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer communications

Clients share positive opinions on contact, with many reviewers praising the helpfulness and clear... See more

Claim

Customers had positive experiences with claim, with many expressing satisfaction with the support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went well with the case you kept me well informed with everything pretty punctual and advised me on all the information regarding the case . The only thing I was annoyed about was the payme... See more

Company replied

Rated 5 out of 5 stars

They are good help me for compensation for my injury They are understand me l am deaf .. other solicitors are not good not helping CEL SOLICITORS are very good They are good patient with me over... See more

Company replied

Rated 5 out of 5 stars

As I had been the victim of a fraud, I contacted CEL Solicitors who I found on Google. They called me shortly thereafter and I spoke to Callum Williams. He was very reassuring about the case after I h... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with the CEL solicitors and would highly recommend them. I spoke to Paul, who was professional, friendly, and very helpful throughout. He took the time to explain everything c... See more

Company replied


Company details

  1. Law Firm
  2. Civil Law Attorney
  3. General Practice Attorney
  4. Lawyer
  5. Legal Services
  6. Personal Injury Attorney

About CEL Solicitors

Written by the company

CEL Solicitors is a nationwide, family-run law firm with a strong reputation for excellence in civil litigation. Our mission is to provide expert legal services that are accessible to everyone on a no-win, no-fee basis. We are proud to have helped thousands of clients across the UK secure the justice they deserve.

Our Areas of Expertise

At CEL Solicitors, we specialise in a wide range of services, including:

Fraud and Scam Claims
We are dedicated to helping victims of fraud and scams recover their losses. Our team has extensive experience in handling cases involving online scams, investment fraud, and more.
Learn More

Housing Disrepair Claims
We fight for tenants' rights to live in safe and habitable conditions. If your landlord has neglected essential repairs, we can help you hold them accountable.
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Tenancy Deposit Claims
If your landlord hasfailed to protect it in a government-approved scheme, our team can assist you in making a claim.
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Personal Injury Claims
Whether you've been injured at work, in a public place, or due to a defective product, we can help you seek compensation. Our personal injury expertise includes workplace accidents, slips, trips, falls, road traffic accidents, and product liability claims.
Learn More

Professional Negligence Claims
We hold professionals accountable when their negligence results in harm. Whether you've suffered due to poor advice, misconduct, or other professional failures, we are here to advocate for you.
Learn More

Medical Negligence Claims
If you have suffered harm due to medical malpractice, our dedicated team can help you pursue a claim. We understand the complexities of medical negligence cases and will work tirelessly to secure the compensation you deserve.
Learn More

Japanese Knotweed Claims
This invasive plant can cause serious damage to properties. Our team can assist you in making a claim if your property has been affected by Japanese knotweed.
Learn More

Life and Critical Illness Claim Appeals
If your life or critical illness insurance claim has been unfairly denied, our experts can help you appeal the decision and fight for the benefits you're entitled to.
Learn More

Commercial Litigation
Our team has a wealth of experience in resolving commercial disputes, from contract issues to partnership disputes, ensuring that your business interests are protected.
Learn More

Our Commitment to Clients

At CEL Solicitors, we understand that legal issues can be stressful and overwhelming. That's why we are committed to making the legal process as straightforward and accessible as possible. We believe in providing clear, honest advice and will keep you informed at every stage of your case.

Where possible, we operate on a no-win, no-fee basis, ensuring that everyone has access to the legal support they need. This approach means you can pursue your claim with confidence, knowing that you won’t be out of pocket if your case is unsuccessful.

Why Choose CEL Solicitors?

  • Nationwide Reach: We serve clients across the UK, bringing our expertise to people in need of legal assistance, no matter where they are located.
  • Family-Run Firm: As a family-run business, we value the relationships we build with our clients and treat each case with the care and attention it deserves.
  • Proven Track Record: Our team has a strong history of success in recovering significant compensation for our clients, helping them move forward with their lives.

Get in Touch

If you believe you have a claim, don’t hesitate to reach out to CEL Solicitors. Our friendly, knowledgeable team is here to listen to your concerns and provide the guidance you need to achieve the best possible outcome.

Contact Us Today


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(11,472)

1,395 reviews in the last 12 months

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Rated 5 out of 5 stars

I would thoroughly recommend CEL…

I would thoroughly recommend CEL solicitors ‘Chaunteau Twort’
for your problems etc if you have been a victim of a scammer. Professional company, they know what is going on to many victims. Trustworthy and economical company.
I was yet another victim of T4Trade.com do not trust these people they are out for their own good, i lost an enormous amount of money, hopefully i will see my initial money sent returned.

May 6, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your thoughtful review and recommendation. We’re sorry to hear about your experience, but we’re pleased that Chaunteau and the team were able to provide professional and supportive guidance during such a difficult time. We truly appreciate your trust in us and wish you the very best moving forward.

Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with their services. They are very professional and kept me informed. I truly appreciate their handwork and dedication. I would highly recommend them.

May 1, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your kind feedback and recommendation. We’re delighted to hear you had a great experience and felt well informed throughout the process. Your appreciation means a lot to the team, and we’re grateful for your support.

Rated 5 out of 5 stars

I am at the beginning of my journey…

I am at the beginning of my journey with CEL but the problem with scam recovery there are a LOT of "Recovery Specialists" that appear to want to help you and ask for personal details so you can end up divulging personal information to these other organisations when they are a complete waste of time. Believe me after many months I had given up completely on ever recovering the money that has been stolen from me but Paul Carson of CEL Solicitors has been a professional fresh supportive breath of fresh air, I've yet to start collating my data for them to process but I am confident with Paul and CEL's help I can get back my lost savings after being a couple of years in a deep depression. I will report back on progress, wish me luck!

May 6, 2026
Unprompted review
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Reply from CEL Solicitors

Thank you for sharing your experience with us. We’re very sorry to hear about the difficulties you’ve faced, but we’re pleased that Paul has been able to provide the support and reassurance you needed at this stage of your journey.

We understand how overwhelming these situations can be, and our team is committed to guiding clients with professionalism and care throughout the process. Thank you for placing your trust in CEL Solicitors, and we wish you all the very best moving forward.

Rated 5 out of 5 stars

Very professional

Jack did a great job, he was very understanding and made me feel far more relaxed about my situation and that there was something that can be done. He explained everything in a way that I understood without cutting corners. Very professional. Highly recommend

May 5, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your great feedback, we will be sure to share this with Jack.

Rated 5 out of 5 stars

We are internally grateful to your help

We are internally grateful to your company,
Especially Leah, for her help and expertise in this stressful time.
We could not have achieved this result without your help.
I would recommend your company to anyone who finds themselves a victim of fraud,
in this changing world where it is increasingly difficult to identify what is genuine

May 1, 2026
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your thoughtful feedback. We’re so pleased we could support you during such a difficult and stressful time. Leah will be especially glad to hear your kind words. Your recommendation means a great deal to us, and we’re always here if you need any further assistance.

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Claim Today. Their team was knowledgeable, responsive, and incredibly supportive throughout the entire process. They took the time to explain everything clearly and made sure I felt informed at every stage. Their professionalism and dedication really stood out, and I’m very grateful for their help. I would happily recommend them to anyone needing expert claims assistance.

April 9, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you so much for your kind words. We’re really pleased to hear you had such a positive experience with our team. It means a lot that you felt supported and well informed throughout the process. We truly appreciate your recommendation and are always here if you need any further help.

Rated 5 out of 5 stars

Thank you for you help CEL Solicitors

I reached out to CEL Solicitors after being scammed. I thought there was no hope, ashamed of my situation. However, CEL Solicitors have been so understanding, listening without judgment and always available to answer my questions during this difficult time. I am very grateful to the entire team, especially to Hannah Lowe, who puts in the hard work and effort on my case. Furthermore, the communication is clear, consistent and prompt. If anyone is looking for help after being scammed, I could not recommend CEL Solicitors enough.

April 28, 2026
Unprompted review
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Reply from CEL Solicitors

Thank you so much for your kind words and for sharing your experience. We understand how isolating and overwhelming it can feel after being scammed, and we’re truly grateful you reached out to us. It’s wonderful to hear that Hannah and the team were able to support you with understanding and clear communication during such a difficult time. Your recommendation means the world to us.

Rated 5 out of 5 stars

Faye Hornby Was the lady I dealt with…

Faye Hornby Was the lady I dealt with who was the first line response team taking down my information to see if they would be able to help assist me.

I found her very polite professional and helpful … and look forward to signing the agreement papers she has just sent over for me to sign.

April 30, 2026
Unprompted review
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Reply from CEL Solicitors

Thank you for taking the time to leave your feedback, we appreciate it. Faye will be pleased to know that you were happy with her service and we will be sure to share your kind words with her.

Rated 5 out of 5 stars

Mathew

I had a call with Mathew at CEL Solicitors regarding an online trading scam. He was very accurate and clear in his presentation of the process while at the same time being professional and empathetic.
For anyone considering this service I can recommend giving them a call.

April 29, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for taking the time to leave your feedback, we really appreciate it. It is great to know that you were pleased with the service provided to you and we will share your kind words with Matthew.

Rated 5 out of 5 stars

Paul Carson

Paul Carson , he was quick responding respond to my question and helpful

April 28, 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your feedback.

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