CeramiReviews 

166
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have been ordering from Cerami for many years now. Not only are the pieces beautiful to look at but they are extremely good quality too. I still use the same mug I bought 4 years ago multiple times... See more

Rated 3 out of 5 stars

Still waiting for order placed on 28th October 2023 but hope to add to the beautiful pieces I have had since 2021 which are stunning. Several emails from Alexis have promised to sort out the issue... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM HERE I emailed this company to ask if they were still operating and dispatching orders, as I saw they had a closing down sale. They replied to say yes they definitely were so I we... See more

Rated 5 out of 5 stars

We've been using our new plates and bowls for the past few weeks now and absolutely love them. The glaze is beautiful and the colour really pops as well. We regretted not ordering side plates original... See more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

Elegant and unique handcrafted stoneware dinner sets, presentayion plates and salad bowls. Made in Portugal & Japan


Contact info

4.0

Great

TrustScore 4 out of 5

166 reviews

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No recent history of asking for reviews

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4.0

All reviews

(166)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service

I emailed with a query about my order and the founder, Sergio, got straight back to me with an answer, then kindly sent a follow up email to check it had arrived safely. I hugely appreciated this personal level of care. The mug I ordered was carefully packaged and arrived fully in tact. The colour was lighter than I'd expected from the photographs, but it's still beautiful and eye-catching.

September 9, 2019
Unprompted review
Rated 5 out of 5 stars

I bought 4 different pairs of mugs and…

I bought 4 different pairs of mugs and all of them are stunning and just what I have been looking for. Even better in reality than the pictures. The customer service has been so wonderful. I dont normally leave reviews for things but this company, service and product has been exceptional so had to share! I highly recommend and will definitely be buying from here again.

August 14, 2019
Unprompted review
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Reply from Cerami

Thank you so much for your kind words Elaine!! Means the world to us! All the best from Cerami!

Rated 5 out of 5 stars

absolutely first class service

absolutely first class service. Sergio spent time explaining the products and even suggested complimentary bowls. Delivery was very fast and our pasta bowls are both beautiful and unique. The bonus is that you get all of this and they are dishwasher and microwave safe. Love them!

August 10, 2019
Unprompted review
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Reply from Cerami

Sophia, we really hope you enjoy your new bowls! It was a pleasure delivering these to you and thank you so much for your beautiful review, means a lot for us!!

Rated 5 out of 5 stars

I ordered a set of mugs for my sister's…

I ordered a set of mugs for my sister's birthday, the customer service I received was first class and they have been in contact post purchase to ensure all went well.

Will not hesitate in ordering again!

August 9, 2019
Unprompted review
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Reply from Cerami

Thank you so much, we really appreciate the kind review!!!! We hope your sister loves the mugs!!!

Rated 5 out of 5 stars

Startling good products - take a peek!

I bought two marvellous serving bowls. Outstanding quality. The subtly of colour graduating from saturated to a whisper. Delightful.

I thoroughly recommend both the products & the company. Great customer response including personal delivery by Sergio.

I will be buying more.

July 24, 2019
Unprompted review
Cerami logo

Reply from Cerami

A massive thank you Jane. Appreciate your feedback and so glad you love your new bowls!!!!

All the best, Sergio

Rated 5 out of 5 stars

Gorgeous plates, brilliant service!

Fabulous, personal service. Sergio obviously takes great pride in his products.
Plates themselves are absolutely beautiful. Cant wait to see the new range! Will definitely be back to buy more!

May 12, 2019
Unprompted review
Cerami logo

Reply from Cerami

Thank you so much Rebecca for your review. Means the world!!!

All the best,
Sergio

Rated 5 out of 5 stars

Such wonderful ceramics!

What lovely mugs. I’ve seen similar for much higher prices. The service was great with update emails letting me know when my new mugs had been sent. I’ve had a lot of compliments and will be ordering more items soon I’m sure. Thank you.

May 11, 2019
Unprompted review
Rated 5 out of 5 stars

I love my plates and pasta bowls

I love my plates and pasta bowls so much I’ve had to come back for more 😀. Friendly and efficient service and beautiful design that I’ve not been able to find on the high street

May 6, 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful dinnerware!

Absolutely beautiful dinnerware!! Gorgeous design, very unique and very high quality. And the service from Sergio is one I have never experienced before. I would highly recommend to anyone looking for unique pieces delivered with a smile:-) Thanks Sergio!

April 28, 2019
Unprompted review
Rated 5 out of 5 stars

Easter Breakfast With Oslo Set

What a great experience with Cerami this week. I came across them on Instagram and fell in love with their collection of plates and bowls.
I ordered my plates last minute, two days before Easter, but didn’t have to worry - Sergio made sure the plates arrived on time- carefully packed and delivered with a smile.
The quality and design of these pieces are flawless, they look absolutely beautiful!
Thanks for a fantastic customer service Mr Sergio, I’ll definitely be back!!

April 27, 2019
Unprompted review
Rated 5 out of 5 stars

beautiful products and exceptional service

Recently purchased some mugs and a large bowel from Cerami having come across them on Instagram and I’m so glad I did. Their products are beautiful I’m so pleased with them. The service was exceptional, the items arrived quickly and were really well packaged. Will definitely look for other items in the future

April 25, 2019
Unprompted review
Rated 5 out of 5 stars

All round amazing experience!

Came across Cerami on Instagram and couldn't have been happier to find them! I'd been looking for a dinnerware set for a long time, but hadn't managed to find the perfect set with enough character combined with uniqueness, whilst still being practical.. until Cerami! Also, the help from Sergio was invaluable and the service was speedy and the exact time it said it would be. Will definitely be back soon enough!

April 24, 2019
Unprompted review
Rated 5 out of 5 stars

Where to start!.

Where to start!.. well I found this company via Instagram and noticed how beautiful all the items were, I have been looking for some pieces more individual than what you can find in the shop for ages and gosh are these definitely individual/beautiful pieces, not only that they are such good quality. Ill certainly being buying myself some more bits shortly, I've already had compliments from friends and family when serving dinner with my pasta bowls! The service is also tremendous and certainly very personal as well I couldn't recommend them highly enough both for individuality, quality and service. Thankyou so much again :)

April 23, 2019
Unprompted review
Rated 5 out of 5 stars

Our beautiful ceramic pasta bowls…

Our beautiful ceramic pasta bowls arrived today. Ordered earlier this week after several months of searching for something like them. They arrived speedily and we absolutely love them. The service throughout was amazing. Helpful web chat, emails, quick delivery - all from the very kind Sergio who clearly takes a lot of pride in his business. With service like this Cerami is unlikely to be a small business for long!

April 18, 2019
Unprompted review

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