CEWE Reviews 

16,326
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have been a client for many years, and I really like CEWE. It is easy to use and the printed albums are good quality. Never had any issues with the order or deliveries

Rated 5 out of 5 stars

I ordered a large photobook. It arrived yesterday and I didn't know what to expect when I opened the box, never having ordered anything like this before. I was blown away by the quality of the printin... See more

Rated 5 out of 5 stars

The software works well and the photobook looks great. Production and delivery was as promised, 4 working days for a normal order. It's a pity that CEWE does not provide it in English in Belgium, only... See more

Rated 2 out of 5 stars

La qualité des impressions photos n'est vraiment pas trés bonne du tout! Pourtant en fournissant des photos HD.. les photos sont sombre et la définition n'est pas trés bonne... Vraiment déçu et... See more

Company replied

Company details

  1. Photo Printing Service
  2. Decoration and Interior Design Store
  3. Gift Shop
  4. Poster Store

Information provided by various external sources

CEWE est actif dans le monde entier et est spécialiste dans le secteur de la finition photographique. Chaque jour plus de 3000 personnes traitent avec enthousiasme les commandes personnalisées de produits photo tels que les livres photo, les décos murales, les cadeaux photo, les calendriers, les cartes de vœux et bien plus encore.

Satisfait ou remboursé

Vous devez être satisfait, c'est notre objectif principal

Vous devez être satisfait, c'est notre objectif principal
C'est la raison pour laquelle nous mettons tout en œuvre pour que votre LIVRE PHOTO CEWE soit traité avec le plus grand soin et dans la meilleure qualité possible. Nous voulons que vous soyez 100% satisfait ! Si ce n'est le cas, nous sommes là pour vous aider ! Contactez s'il vous plaît notre service à la clientèle. Pour toutes les questions relatives à votre commande, notre service client se tient à votre disposition 7j/7. On est là du lundi au vendredi de 9:00 à 21:00 et samedi au dimanche de 10:00 à 18:00.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.3

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(16,326)

947 reviews in the last 12 months

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Rated 2 out of 5 stars

Instructions only in FRA so impossible…

Instructions only in FRA so impossible to understand most of the things, resulted in a disappointment when book at cost of 100€ arrived... had such a high expectations especially from their materials and ads... but not sure if ever will try to make any other Travel book story at all...

July 16, 2019
Unprompted review
CEWE logo

Reply from CEWE

Dear Customer,
We are sorry that you are dissappointed with the result of your Cewe photobook. One of the reasons is not to understand all the information in French. Our Belgian website www.cewe.be with delivery in Belgium only exists in Dutch and French. (English > www.cewe-photoworld.com with UK delivery). We promise our customers 100% Satisfaction Guarantee. Love our products or your money back. Send us your photobook and we will pay you back.
Best regard
Cewe photoservice

Rated 4 out of 5 stars

Bon résultat final

Bon résultat final. L'interface et le programme de conception faciles à utiliser. Il faudrait juste la possibilité d'un check-up final détectant les défauts de mise en page avant transmission. Sinon bon compromis souvenir. Merci

July 15, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent book quality

Excellent photo book quality, fully in line with expectations. Cewe SW very easy to use and a lot of functionalities not available at other similar suppliers (photo editing related). The announced delivery delays were fully respected. Customer support good, but not fully trained to answer commercial questions. Some issue with the promotion code, but customer support reacted fast. Status of the order on Cewe site not updated in real time unfortunately; luckily the delivery was on time, but it gave me some headaches, as I had a due date in front of me.
Would definitely order again! Very pleased with the result.

June 20, 2019
Unprompted review

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