CEWE Reviews 119,982

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

Logiciel de création très complet et technique. Pas vraiment facile, mais accomodable. excellente qualité avec options papier photo. Par contre ajout de pages un peu cher. Ou prévoir 4 pages de... See more

Rated 5 out of 5 stars

Having used a different photo printing company in the past, I came to Cewe this time as the other company could not fulfill some of my order. I was ordering a very large number of prints. I found the... See more

Rated 5 out of 5 stars

Album photo XXL sur papier photo brillant. La qualité de l'album est excellente, tant au niveau de la reliure que des pages. Les photos sont d'une très grande netteté et le respect des couleurs est re... See more

Rated 4 out of 5 stars

La creation d un livre photo est tres simple a realiser, le resultat est conforme a la creation. Le papier est de bonne qualite et en brillant. Possibilite de faire de nombreuses pages au dela de 120.... See more

Company details

  1. Photo Printing Service
  2. Digital Printing Service
  3. Gift Shop
  4. Photo Lab
  5. Photo Shop

About CEWE

Written by the company

Créé en Allemagne en 1961, CEWE est un groupe entrepreneurial et innovant, leader européen de l’impression photo.

CEWE imprime en Europe dans ses 14 laboratoires, dont 2 en France (Vern-sur-Seiche (35) et Fabrègues (34)) et compte plus de 4 000 salariés dans 21 pays.

La marque est reconnue pour ses valeurs historiques : fiable, passionnée, humaine et responsable, ainsi que pour la qualité de ses produits et services.

En 2025, CEWE est élu pour la 8ème année consécutive « Meilleur Service Photo » par les TIPA World Awards, un record pour le secteur de la photographie.

Soucieux de son impact, CEWE développe une ambitieuse politique environnementale : un engagement à limiter les émissions de CO2, tous les papiers d’impression du LIVRE PHOTO CEWE et des calendriers sont certifiés FSC® (FSC-C101851), et certains produits proposent l’utilisation de papier recyclé.

Avec plus de 500 références produits disponibles sur le site cewe.fr, vous pouvez partager le bonheur en photo :

Livres photo personnalisés
Tirages photo
Calendriers personnalisés
Décorations murales (poster photo, photo sur toile, pêle-mêle photo...)
Cadeaux photo (puzzle photo, mugs personnalisés, magnets...)
Coques de téléphones personnalisées
Cartes et faire-part pour les grandes occasions

Découvrez le groupe CEWE : une histoire qui dure depuis 60 ans.

Written by the company

Imprimez vos photos avec le leader européen !
CEWE est le leader européen de l’impression de produits photo personnalisés, notamment grâce à son produit phare : le LIVRE PHOTO CEWE, , imprimé à plus de 5,65 millions d’exemplaires en 2021 en Europe.

100% satisfait ou remboursé

Chez CEWE, votre satisfaction est notre absolue priorité. Nous vous garantissons une qualité d’impression incomparable ainsi qu’une palette de services haut de gamme.

Chez CEWE, votre satisfaction est notre absolue priorité. Nous vous garantissons une qualité d’impression incomparable ainsi qu’une palette de services haut de gamme.
En plus d’un haut niveau d’exigence de qualité, CEWE porte une attention de tous les instants à votre satisfaction. Ainsi, vous bénéficiez de la garantie 100% satisfait ou remboursé et d'une assistance téléphonique ouverte 7/7 j et de 9h à 22h, pour toute demande d'aide à la création de vos produits ou pour toute question concernant une commande.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

120K reviews

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Rated 2 out of 5 stars

I am not very satisfied about the…

I am not very satisfied about the delivery service. The product is quite fine but I had to wait very long to receive my photo album. I live in Canary Islands and I had to carry out customs procedures that, in my opinion, CEWE should take into account and resolve it. Otherwise, I don't think customers in the Canary Islands see a good option creating an album with this company, because those customers get bored with all the procedures they have to complete to receive the product at home.The delivery took a long time.

March 25, 2025
Unprompted review
CEWE logo

Reply from CEWE

Bonjour Jean,

Nous vous remercions de nous avoir contactés et sommes désolés d'apprendre votre insatisfaction. Nous souhaitons en savoir plus.

Vous pouvez contacter notre service client au 09 80 09 00 97 (prix d’un appel local)​ ou écrivez-nous à l’adresse contact@cewe.fr afin de poursuivre cet échange et vous proposer une solution adaptée.

En espérant conserver votre confiance,

Nozha, chargée de clientèle CEWE

Rated 5 out of 5 stars

A bunch of souvenirs which can be…

A bunch of souvenirs which can be acquired due to their website. As far as I know they make a delivery only around France but maybe some of the nearby countries are also included, this should be figured out.
Anyway, back in the day I was to Lyon and used their services to buy some nice souvenirs for my closest people such as calendar for example, with tailored design and of high quality. I don't have any gripes to them in fact. They are great guys who decently do their job and always help people to get what they want. I would recommend this website and this shop with its range of products.👍

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

no specific request taken into account…

no specific request taken into account and delivery arriving late, not at the expected date

January 14, 2025
CEWE logo

Reply from CEWE

Hello Annabelle ,

We're sorry to hear that your delivery didn't arrive on time, and we'd like to thank you for bringing this to our attention.

A customer advisor will contact you immediately by e-mail to offer you a commercial gesture.

We hope to maintain your confidence,

Nesrine D, CEWE Account Manager

Rated 5 out of 5 stars

Inacceptable delivery delays

Perfect printing as usual.

December 31, 2024
CEWE logo

Reply from CEWE

Hello,

We're sorry to hear that your delivery didn't arrive on time, and we'd like to thank you for bringing this to our attention.

A customer advisor will contact you immediately by e-mail to offer you a commercial gesture.

We hope to maintain your confidence,

Zina, CEWE Customer service

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