Overall, the experience buying at ChainReactionCycles.com was really good. The bike arrived in one piece and within the deadline of 10 working days as promissed. Unfortunately, they missed to send th... See more
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The shipmment was very quick but the import taxes that had to pay was greater than the products bought. Maybe Chain Reaction could offer a kind o payment that includes all the taxes (if it could ben... See more
My purchase was lost for a few days. I contacted ChainReationCycles and they handled the incident, letting me know they were going to talk to the carrier, and five days later they handed it to me.... See more
Excellent item as described. The item arrived within the expected time. My only negative point it's the way they sipped the item. I were expecting the item to be shipped in a box and not in plasti... See more
Company details
Information provided by various external sources
Nós tentamos o nosso melhor para proporcionar uma experiência de compra de primeira qualidade a todos os ciclistas por todo o mundo. Preços imbatíveis, artigos e serviço de qualidade
Contact info
United Kingdom
- www.chainreactioncycles.com/pt
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good shopping experience but a lot of shipping time
I have a good shopping experience on the site, but it is taking too long to receive the products. I've been waiting for more than 15 days for my products, it's too much.
April 9, 2021
bad service of delivery
I paid for a delivery in 5 days, past 8 days and nothing yet. Very disappointed.
March 1, 2021
Good store, brexit makes it harder
Good store, great items. But I don`t think I would buy again from CRC. It took 4 days just to be customs cleared. This brexit nonsense has it`s consequences. I won`t buy again from CRC.
February 26, 2021
Hello
Hello
Te information available for the item "SKS Raceblade Long Fitting Kit" isn't clear. The image number 1 should be clear about the real items included, and an aditional note informing that the mudguards aren't included.
Regards
February 12, 2021
Reply from ChainReactionCycles.com
Hi Santos,
Thanks for your time providing feedback.
I am sorry to hear that you received a non-expected item. Please note that, all images on our website are for illustration purposes only and according with the item title and features is showing that is just a "Fitting Kit" for the SKS Mudguards.
If you wish to return them, please follow the link: https://www.chainreactioncycles.com/customer-service/returning-an-item
Thanks,
CRCJoão
Reply from ChainReactionCycles.com
Hi Ricardo,
Thanks for your feedback.
I am sorry for the delay with your shipping. Unfortunately, all couriers are facing delays in their networks due to the Coronavirus pandemic. This is out of our control, however we are monitoring deliveries closely with our couriers to ensure all orders are delivered as soon as possible.
I can confirm that your postage paid was already refunded back to your account and according to your tracking information, this parcel was delivered in 06/02/21.
Please accept our apologies for any inconvenience caused.
Thanks,
CRCJoão
Doesn't have the best market prices and…
Doesn't have the best market prices and shipping took too long to Portugal. Otherwise 5 stars
December 17, 2020
Compromise with delivery time
The previous date for delivery was fully attended. Perfect.
December 16, 2020
Nice work!!!
November 30, 2020
Lovely website but delay on delivery
Love this website but this time the shipping took too long. Order made on the 13/11 and delivered on the 26/11. The time line was 5-8 days.
Packaged and items are all good and well protected.
November 26, 2020
Great price!!
November 24, 2020
I received your package and one of the…
I received your package and one of the items was crashed by the other ones in the box. It's damaged and it cannot be used.
November 15, 2020
All in order
All in order, itens as described, fast delivery. Recommended, will be using again
October 28, 2020
Everything went as it should
Everything went as it should , everything on time and package was spotless.
Why 4 stars?
Prices can be a bit high on some items and they seem to run out of stock plenty of times.
October 8, 2020
Recommended
Very good service. All product exactly as supposed, well and small packed, and the refund of one I returned was fast and simple. The delivery was not top speed, but it was ok, not slow either. Recommended.
October 1, 2020
Unprompted review
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