Overall, the experience buying at ChainReactionCycles.com was really good. The bike arrived in one piece and within the deadline of 10 working days as promissed. Unfortunately, they missed to send th... See more
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The shipmment was very quick but the import taxes that had to pay was greater than the products bought. Maybe Chain Reaction could offer a kind o payment that includes all the taxes (if it could ben... See more
My purchase was lost for a few days. I contacted ChainReationCycles and they handled the incident, letting me know they were going to talk to the carrier, and five days later they handed it to me.... See more
Excellent item as described. The item arrived within the expected time. My only negative point it's the way they sipped the item. I were expecting the item to be shipped in a box and not in plasti... See more
Company details
Information provided by various external sources
Nós tentamos o nosso melhor para proporcionar uma experiência de compra de primeira qualidade a todos os ciclistas por todo o mundo. Preços imbatíveis, artigos e serviço de qualidade
Contact info
United Kingdom
- www.chainreactioncycles.com/pt
3.9
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Bad packing since it came in a plastic…
Bad packing since it came in a plastic bag that arrived open and One of the parts had scratches due to that. Otherwise no issues 👍
September 30, 2020
Unprompted review
2021 and 2020 sold at the same time and…
2021 and 2020 sold at the same time and the same price. Bought the 2020 on the day that the 2021 started selling. They didn’t care...
September 21, 2020
Unprompted review
Excellent item as described.
Excellent item as described.
The item arrived within the expected time.
My only negative point it's the way they sipped the item.
I were expecting the item to be shipped in a box and not in plastic bag, the Brand shoe box arrived quite damaged. It's not a 5€ item, and it could have arrived damage due to that.
September 11, 2020
Unprompted review
Everything went as expected
August 24, 2020
Unprompted review
Everything was all right
August 17, 2020
Unprompted review
Product 10/10
Product 10/10, really beautiful. The only downside was the shipping, it took a little longer to arrive.
July 28, 2020
Unprompted review
Overall
Overall, the experience buying at ChainReactionCycles.com was really good. The bike arrived in one piece and within the deadline of 10 working days as promissed.
Unfortunately, they missed to send the tools needed to put the bike toghether as shown on the video available at their website.
July 9, 2020
Unprompted review
Fast delivery.
Fast delivery.
And really good product.
Thank you Chainreaction 👍🏼
July 7, 2020
Unprompted review
Quick and efficient delivery!
June 30, 2020
Unprompted review
Order not received
My order has been stopped at customs for several days due to lack of information (or unreadable data). The transport company DHL did not obtain the information and therefore the order must return to the origin. I tried to contact by email but I didn't get a reply
June 21, 2020
Unprompted review
Good job as usual.
May 13, 2020
Unprompted review
Good price and fast shipment.
April 23, 2020
Unprompted review
Unacceptable delay
After more than 8 working days, I am still waiting for the delivery of the order. Not even the tracking system works.
April 9, 2020
Unprompted review
Reply from ChainReactionCycles.com
Hi Paulo,
Thanks for your feedback.
I'm sorry to hear that your order was delayed. I can reassure you that we are working hard with our delivery partners to minimise any impact where possible. However, due to government restrictions and controls we are experiencing some delays in delivering to certain areas.
After checking your tracking information, I can see that your parcel was already delivered on 13/04/20.
I can confirm a refund of the postage paid was processed to the original payment method.
Please accept my sincere apologies for any inconvenience caused.
CRCJoão
I have paid for 2 to 4 days delivery bu…
I have paid for 2 to 4 days delivery bu it was 6 days
April 9, 2020
Unprompted review
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