Since the beginning of the bicycle hobby, about two years ago, I spent a lot of money on this site. The great advantage of this site is product reviews and a variety of assortments.
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Good service, but not a perfect. I ordered several products, one of them was the last one, but after placing the order I received a letter that this product was out of stock and they sent me a parcel... See more
Very fast delivery to Saint-Petersburg,Russia by 6 days. Schwalbe ice spiker pro tire is just for these winter days. Thank you
delivery to Russia in five days, service at a high level. Product quality is good
Company details
Information provided by various external sources
Наша цель - стандарты обслуживания мирового уровня для каждого велосипедиста. Огромный ассортимент, новинки, доступные цены и скидки на все товары, которые так необходимы велосипедистам, плюс доставка в каждый уголок мира.
Contact info
United Kingdom
- www.chainreactioncycles.com/ru
4.4
Excellent
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Extremely bad experience
More than a month has passed since the date of purchase, but not only did I not receive the order, but I can not even get at least some kind of response from the support. Nobody even explains what is happening.
Very sad
October 11, 2021
Filters and reloading
It's a bit strange that the page reloads after selecting the filters. This is a bit annoying, for example when I want to select several brands or sizes from a list, after the first selection I have to wait for the page to reload with the filtered data. It would be much more convenient to load new data without removing old data. Or at least make it so that after selecting the filters I have to click on
October 8, 2021
Great online shop
Great online shop, with everyday's discounts, good prices and quick delivery!
September 28, 2021
One order arrived to the post office in…
One order arrived to the post office in the different address. So i need to go via whoke city to pick it up. First time happened with me. Crazy low quality service :(
September 19, 2021
Everything is fine
Everything is fine, the choice is small only - there are often no sizes, there are few trainers and their delivery is expensive
September 12, 2021
No any problem with order
July 7, 2021
Shipping damage.
Hello!
When placing an order, I am always confident in the competence of your employees, the speed of delivery and the quality of the ordered goods. They are the best. But one of the last orders I received was badly damaged, in particular the packing of items with mechanical damage and breakage inside. I understand perfectly well that frugality of delivery is not in your power, but you are better able to pack the goods with protective packaging. I hope you can make these adjustments.
Thank you!
May 21, 2021
No shimano to Russia
May 19, 2021
My last purchase was a saddle
My last purchase was a saddle. The item was delivered exactly in time. The size was correct and all other specifications coincided with what I expected. I like the service.
May 9, 2021
I didn't like your store!
I bought a Ragley frame from you. It turned out to have a factory defect in the BB Shell thread. I wrote a complaint to the technical department and no one answers me for half a week! I also wrote a negative review about this frame, but you refuse to publish it!
April 29, 2021
This is one of the best online shop…
This is one of the best online shop which I using and also recommend for my friends too
April 25, 2021
Faster than expected
Ordered mini pump with international delivery, got it faster than expected.
April 7, 2021
Very nice service
Fast shipping, awesome price. Despite the pony express delivery, that brings a lot of problems to many other clients, regarding reviews, I get my tires in 2 weeks.
March 31, 2021
Excellent store and service
Excellent store and service. Quick order dispatch. I got everything, I'm happy with everything.
March 7, 2021
Thank you very much
Thank you very much, we sent everything very quickly. Nice store and friendly sellers. Very satisfied!
March 4, 2021
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