Excellent shopping experience. My new Confessions 2 Vinyl record just arrived intact... as if Madonna packed and posted the item herself...she is a perfectionist. Many thanks to Chalkys' Team. Keep do... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have bought from Chalkys many times as they have great prices, a vast catalogue of items and excellent service. Excellent communication and updates, fast shipping and well packaged items make them a g... See more
Company replied
Love that there's free delivery on all UK orders. Pre-order new releases and shipped to arrive on day of release (in this case, Madonna's Confessions II CD). Competitive prices too. Also love not havi... See more
Company replied
My Cd arrived on time and was really well packaged. I discovered Chalky's firstly through their ebay shop,but then found their website which I now use as well. Their website has a smart retro look and... See more
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Company details
Written by the company
We sell a range of media products, from top albums through to new release movies and TV shows, all direct to your door at the best prices possible. We also have an extended back catalogue so check us out, we're bound to have what you're looking for!
Contact info
United Kingdom
- help@chalkys.com
- www.chalkys.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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After placing an order
After placing an order, the funds were immediately withdrawn from my card. Within the hour my order had been cancelled as apparently they had mis sold it at the wrong price. The item was a CD for £14.98, the cheapest price I had seen online, but not ridiculously low. The refunds was not returned with the same speed as it was withdrawn. I was offered a 20% discount on my next purchase, hence 2 not 1 star review
June 5, 2026
Unprompted review
Reply from Chalkys
Hi Gareth,
We sincerely apologise for the inconvenience caused by the cancellation due to the pricing error and for the delay in processing your refund. We understand how frustrating that must be. We appreciate you mentioning the 20% discount offer, and we hope you will consider giving us another chance.
Kind regards
Rachael
Assistant Customer Service Manager
Excellent service
Chalkys are always very good with there prices, the process is simple with a vast range to choose from. Delivery is always on time and packaged excellently with every care taken to minimise damage on route.
June 5, 2026
Reply from Chalkys
Hello,
Thank you for your wonderful feedback! We are delighted to hear that you value our pricing, straightforward process, and broad selection of products. It's fantastic to know that you recognise our commitment to timely and well-packaged deliveries. We appreciate you taking the time to share your thoughts!
Kind regards,
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Dave,
Thank you for your fantastic review! We’re thrilled to hear that you received a great pre-order price and experienced speedy delivery. We appreciate your recommendation!
Kind regards,
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hello,
Thank you for your fantastic feedback! We are pleased to hear that you view us as the best destination for vinyl and that you are pleased with our pricing and delivery. We truly appreciate you taking the time to share your thoughts!
Kind regards,
Rachael
Assistant Customer Service Manager
You had one job
You had one job. Ship the item safely to me. You used the thinnest possible plastic envelope with no bubble wrap or protection OF ANY KIND. As a result, the slipcover is beat up to shit and my brand new item looks like an acceptable-rated item on eBay, right on arrival. BRAVO 👏
May 28, 2026
Reply from Chalkys
Hi Stephanie,
We are truly sorry to hear that your item arrived in such poor condition and that you had this experience. That's definitely not the standard we aim for. We've reached out to you directly via email to address this issue and find a resolution.
Kind regards
Rachael
Assistant Customer Service Manager
Great service
Fast delivery, strong packaging, vinyl and sleeve arrived in perfect condition.
May 28, 2026
Reply from Chalkys
Hi Chris,
Thank you for your wonderful review! We are pleased to hear that your order arrived promptly, was securely packaged, and that both your vinyl and sleeve are in excellent condition. We appreciate you taking the time to share your feedback!
Kind regards,
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Christopher,
Thank you for the wonderful feedback! We are thrilled to hear that you value our prompt service and reasonable prices. We appreciate you taking the time to share your positive experience.
Kind regards,
Rachael
Assistant Customer Service Manager
First time using Chalkys
This was the first time I used and heard of Chalkys to be honest but no issues with online ordering, order tracking and before time delivery. Would recommend and use again.
May 27, 2026
Reply from Chalkys
Hi Sharon,
Thank you very much for your wonderful review and your kind words! We are delighted to hear that your first experience was so seamless, from ordering to tracking, and that you even received your delivery early. We truly appreciate your recommendation and look forward to serving you again!
Kind regards
Rachael
Assistant Customer Service Manger
Reply from Chalkys
Hi Steve,
Thank you for your fantastic review! We are so glad you were happy with both the price and how quickly your order arrived. Thank you so much for taking the time to share your positive experience!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Kevin,
Thank you for your wonderful review and kind words. We appreciate your business and are grateful for your feedback!
Kind regards,
Rachael
Assistant Customer Service Manager
Fast delivery and well packaged.
May 27, 2026
Reply from Chalkys
Hi John,
Thank you for your fantastic review! We are delighted to hear that your order arrived on time and in excellent condition. We appreciate your feedback!
Kind regards,
Rachael
Assistant Customer Service Manager
Another great service from Chalky's
Another great service from Chalky's, my go to reliable cd supplier... quickly delivered from release day to my door! 👉👍
May 27, 2026
Reply from Chalkys
Hi Trevor,
Thank you for your fantastic review! We are delighted to be your dependable CD supplier and to ensure that your order reaches your door promptly, particularly on release day. We truly appreciate your wonderful feedback!
Kind regards,
Rachael
Assistant Customer Service Manager
Exceptional customer service
Orders always received within 48 hours, well packaged & l really appreciate free postage & packing. All genres of music is catered for at very competitive prices.
May 27, 2026
Reply from Chalkys
Hi Susan,
Thank you for your fantastic feedback! We are really happy to hear you appreciate the fast delivery, careful packaging, and especially the free postage. Thanks for sharing your experience!
Kind regards
Rachael
Assistant Customer Service Manager
Brilliant
Secure and quick delivery at a great price. Always a good experience with Chalkys!
May 27, 2026
Reply from Chalkys
Hi Simon,
Thank you for your fantastic review! We are thrilled that you had another positive experience with Chalkys, particularly regarding the secure and prompt delivery, as well as the great price. We truly appreciate you taking the time to share your thoughts!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Andy
Thank you for your wonderful review! We are thrilled to hear that you found the price competitive and that your CD arrived right on schedule. We truly appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
Very easy to order item on website
Very easy to order item on website. Item dispatched timeously and well packaged.
May 27, 2026
Reply from Chalkys
Hi David,
Thank you for your wonderful review! We are thrilled to hear that you found our website easy to navigate and that your item was dispatched promptly and packaged securely. We truly appreciate your fantastic feedback!
Kind regards,
Rachael
Assistant Customer Service Manager
Vast stock, excellent support and to-the-point communication.
Vast stock, excellent support and to-the-point communication.
Meanwhile, I had trouble with Belgian Post, which fired haphazard and confusing messages about delays and customs but CDs arrived safe and sound today.
June 3, 2026
Unprompted review
Reply from Chalkys
Hi Jos,
Thank you for your wonderful review! We are thrilled to hear that you appreciated our selection, support, and communication. We are also relieved that, despite the challenges with Belgian Post, your CDs arrived safely. We truly appreciate you sharing your experience!
Kind regards,
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Roy,
Thank you for your fantastic review! We are thrilled to hear you feel that way about our service. Thank you so much for the excellent review!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Wayne,
Thank you for your wonderful review! We truly appreciate you taking the time to share your positive experience. Thank you once again!
Kind regards,
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Elaine,
Thank you so much for taking the time to leave us such a kind review. We are really happy to know we delivered on our promises and that you had a great experience with our service.
Kind regards
Rachael
Assistant Customer Service Manager
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