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ChampagneDirect.co.uk Reviews 

6,764
•
TrustScore 5 out of 5

4.9

Wine Store
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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service, the user-friendly website with plenty of choices, and the exceptionally secure packaging that keeps all products completely safe during transit. People also love the wonderful product selection, competitive pricing, and helpful communication provided throughout the entire ordering process from start to finish. However, some people mentioned delivery problems such as parcels being left in incorrect locations or arriving on unexpected days that disrupted their plans. A few reviewers were also disappointed when seeking customer support and finding it difficult to resolve issues regarding missing items or product quality.

What people talk about most

Delivery service

Consumers express great satisfaction with the delivery service, frequently highlighting the super speedy and... See more

Product

Users describe positive interactions with product, consistently praising the excellent selection, competitive... See more

Service

Reviewers mention positive feedback about service, highlighting a consistently fast and reliable experience... See more

Order

Customers consistently note positive experiences with order processes, highlighting straightforward website... See more

User experience

Clients share positive opinions on user experience, consistently praising the platform for being easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found the gift I wanted for our friends 50th Wedding Anniversary and ordered online. BUT there was a telephone number to call which was answered (so reassuring when my Paypal payment didn’t appear... See more

Rated 5 out of 5 stars

We ordered a bottle of champagne for a wedding gift. We had not used this company before but we are SO glad we did. Great service from beginning to end. Ordering, confirmation of order, delivery infor... See more

Rated 5 out of 5 stars

Thank you for your very prompt delivery - I’ve never seen anything more well packaged in my life! I know that the recipient of this champagne will be delighted. Many thanks again, LeslieB

Rated 5 out of 5 stars

Christmas Champagne Bought a family member a bottle of vintage champagne as an extra-special Christmas Present. Arrived in a timely manner, excellently packaged, and was very tasty I am told!

Company details

  1. Wine Store
  2. Alcohol Store
  3. Liquor Store

Written by the company

The ChampagneDirect.co.uk website was launched in March 2010. Since then we've rapidly grown to become the UK's leading Online Champagne Retailer. We work closely with the finest Champagne Brands to offer our customers exclusive Limited Editions, Luxury Gift Packs & Glass Sets.

ChampagneDirect.co.uk

Written by the company

PRESTIGE CHAMPAGNE
We stock the finest Champagnes produced by the leading Houses, including Bollinger, Charles Heidsieck, Dom Pérignon, Krug, Lanson, Laurent-Perrier, Louis Roederer, Moët & Chandon, Mumm, Perrier-Jouët, Pol Roger, Ruinart, Taittinger & Veuve Clicquot.
FREE DELIVERY OVER £500
We offer Free Delivery on all Mainland UK orders over £500.
COMPLIMENTARY MESSAGE
For gift orders, we will print your personal message onto a gift card and enclose with your chosen products.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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How this company uses Trustpilot

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4.9

All reviews

(6,764)

203 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

Easy to use website, good prices and fantastic service as described. Champagne came in excellent packaging and in good time.
Highly recommended overall

September 17, 2025
Rated 5 out of 5 stars

Ordering was super easy

Ordering was super easy, delivery was very quick, and I now have the Port that I love. Couldn’t ask for better service – really smooth and reliable from start to finish. Highly recommend!

September 12, 2025

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