As first time buyers we dealt with Tom Houlihan from the Abingdon office from start to finish when buying our first home. Tom always kept us up to date when things were moving, nothing was ever... See more
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As first time buyers we dealt with Tom Houlihan from the Abingdon office from start to finish when buying our first home. Tom always kept us up to date when things were moving, nothing was ever... See more
Company replied
Chancellors stepped in to market our property at short notice. They have proven to be particularly proactive, have moved things along at the pace we desired, and have been exceptionally professional t... See more
Tom, Lisa and Connor at the Abingdon branch have nursed me through what turned out to be a nightmare conveyancing experience (nobody's fault, just the way things panned out this time). But here we are... See more
Company replied
Chancellors arranged for a whole range of activities to take place in the short period between tenancies. This was done faultlessly. I was regularly kept up-to-date by emails and phone calls so that... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
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14 High Street, OX14 5AX, Abingdon, United Kingdom
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Tom was polite and kept me informed about the viewing and the property

Reply from Chancellors - Abingdon

Reply from Chancellors - Abingdon

Reply from Chancellors - Abingdon
Great viewing with Tom, lots of information about the properties given.

Reply from Chancellors - Abingdon
Tom Houlihan is helpful and always looking for how can he help. Although we decided not to make an offer on the property but Tom is very helpful staff !

Reply from Chancellors - Abingdon
Tom was very professional and friendly, knows all details about the property, a very good advisor.

Reply from Chancellors - Abingdon
Very accomodating for my questions as a first time buyer, easy and pleasant to chat with.

Reply from Chancellors - Abingdon
My property has been on the market for nearly 3 weeks now, so far had 4 viewings and getting detailed feedback on the same day.

Reply from Chancellors - Abingdon
Just want to pay kudos & say a massive thank you to Maria & Tanja for helping me through my first time property buying experience. The weekly updates & helpful phone calls really helped make the experience simple & stress free. Highly recommend working with Chancellor's for property purchasing.

Reply from Chancellors - Abingdon
Tom has been amazing to work with, and looking forward to working again!

Reply from Chancellors - Abingdon
Timely response and smooth handling of all tenancy related paperwork and queries

Reply from Chancellors - Abingdon
Will was especially friendly and helpful – dealing with my enquiry very kindly, which was much appreciated. He provided materials promptly and arranged a viewing for us at a convenient time. Very grateful, it’s lovely to encounter this in the world of property.

Reply from Chancellors - Abingdon
The whole matter was handled in a very speedy and helpful way, and I was kept informed as things progressed.

Reply from Chancellors - Abingdon
Although buying a property is never easy, Tom truly made the entire experience smooth and successful for me.
He is an excellent communicator, always attentive and responsible in following up on every detail throughout the process.
Whenever I had a question or encountered an issue, all I had to do was send Tom an email—and he would always respond promptly and help me find a solution.
Of course, other colleagues were also great and worked closely and efficiently with Tom. I highly recommend Tom and the team without hesitation.

Reply from Chancellors - Abingdon

Reply from Chancellors - Abingdon
I have had many concerns regarding the letting of my property and issues that needed attention. Lauren Betts was one of the few people who took the time and trouble to try to understand my concerns.

Reply from Chancellors - Abingdon
We really appreciate Tom Houlihan's ability to skweez us in on a property viewing on a Friday evening. Communication was great. He was very forthcoming about the state of the property and the circumstances around the sale. Tom was very professional and easy to talk to, and overall we had a very positive experience.

Reply from Chancellors - Abingdon
Tom is a very personable estate agent who makes you feel very relaxed when viewing a property. He answers all questions with detail and when needed, he offers pragmatic solutions to queries on space, storage and renewal. We rate Tom highly.

Reply from Chancellors - Abingdon
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