Chancellors - Abingdon Reviews 

553
TrustScore 4.5 out of 5

4.7

14 High Street, OX14 5AX Abingdon, GB


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Rated 5 out of 5 stars

As first time buyers we dealt with Tom Houlihan from the Abingdon office from start to finish when buying our first home. Tom always kept us up to date when things were moving, nothing was ever... See more

Company replied

Rated 5 out of 5 stars

Chancellors stepped in to market our property at short notice. They have proven to be particularly proactive, have moved things along at the pace we desired, and have been exceptionally professional t... See more

Rated 5 out of 5 stars

Tom, Lisa and Connor at the Abingdon branch have nursed me through what turned out to be a nightmare conveyancing experience (nobody's fault, just the way things panned out this time). But here we are... See more

Company replied

Rated 5 out of 5 stars

Chancellors arranged for a whole range of activities to take place in the short period between tenancies. This was done faultlessly. I was regularly kept up-to-date by emails and phone calls so that... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 14 High Street, OX14 5AX, Abingdon, United Kingdom

  • 01235 524505

4.7

Excellent

TrustScore 4.5 out of 5

553 reviews

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4.7

All reviews

(553)

1,729 reviews in the last 12 months

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Rated 5 out of 5 stars

Tom was polite and kept me informed…

Tom was polite and kept me informed about the viewing and the property

August 27, 2025
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Amy was very competent.


Amy was very competent.
She sorted a renewal very quickly.

August 26, 2025
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Reply from Chancellors - Abingdon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Review of property

Tom was grear very formal and was very professional

August 22, 2025
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great viewings

Great viewing with Tom, lots of information about the properties given.

August 14, 2025
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Reply from Chancellors - Abingdon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Good Service

Tom Houlihan is helpful and always looking for how can he help. Although we decided not to make an offer on the property but Tom is very helpful staff !

August 11, 2025
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Tom is good

Tom was very professional and friendly, knows all details about the property, a very good advisor.

August 8, 2025
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Reply from Chancellors - Abingdon

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very accomodating for my questions as a…

Very accomodating for my questions as a first time buyer, easy and pleasant to chat with.

August 4, 2025
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Reply from Chancellors - Abingdon

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

My property has been on the market for…

My property has been on the market for nearly 3 weeks now, so far had 4 viewings and getting detailed feedback on the same day.

August 4, 2025
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Kudos & thank you

Just want to pay kudos & say a massive thank you to Maria & Tanja for helping me through my first time property buying experience. The weekly updates & helpful phone calls really helped make the experience simple & stress free. Highly recommend working with Chancellor's for property purchasing.

July 25, 2025
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Reply from Chancellors - Abingdon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Tom has been amazing to work with

Tom has been amazing to work with, and looking forward to working again!

July 18, 2025
Unprompted review
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Timely response and smooth handling of…

Timely response and smooth handling of all tenancy related paperwork and queries

July 17, 2025
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Will was especially friendly and…

Will was especially friendly and helpful – dealing with my enquiry very kindly, which was much appreciated. He provided materials promptly and arranged a viewing for us at a convenient time. Very grateful, it’s lovely to encounter this in the world of property.

July 9, 2025
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Reply from Chancellors - Abingdon

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

The whole matter was handled in a very…

The whole matter was handled in a very speedy and helpful way, and I was kept informed as things progressed.

July 9, 2025
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Five star service

Although buying a property is never easy, Tom truly made the entire experience smooth and successful for me.
He is an excellent communicator, always attentive and responsible in following up on every detail throughout the process.
Whenever I had a question or encountered an issue, all I had to do was send Tom an email—and he would always respond promptly and help me find a solution.
Of course, other colleagues were also great and worked closely and efficiently with Tom. I highly recommend Tom and the team without hesitation.

July 3, 2025
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Warm and friendly individual

Warm and friendly individual

July 1, 2025
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Reply from Chancellors - Abingdon

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Lauren Betts took the time and trouble to try to understand my concerns.

I have had many concerns regarding the letting of my property and issues that needed attention. Lauren Betts was one of the few people who took the time and trouble to try to understand my concerns.

June 20, 2025
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

THE BEST estate agent in Oxford!

We really appreciate Tom Houlihan's ability to skweez us in on a property viewing on a Friday evening. Communication was great. He was very forthcoming about the state of the property and the circumstances around the sale. Tom was very professional and easy to talk to, and overall we had a very positive experience.

June 27, 2025
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Reply from Chancellors - Abingdon

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

A quality estate agent

Tom is a very personable estate agent who makes you feel very relaxed when viewing a property. He answers all questions with detail and when needed, he offers pragmatic solutions to queries on space, storage and renewal. We rate Tom highly.

June 26, 2025
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Reply from Chancellors - Abingdon

We are so pleased you had such a great experience. It's wonderful to hear that you felt relaxed and that your questions were answered thoroughly. We will be sure to share your kind words with the team.

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