Chancellors - Abingdon Reviews 

553
TrustScore 4.5 out of 5

4.7

14 High Street, OX14 5AX Abingdon, GB


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Rated 5 out of 5 stars

As first time buyers we dealt with Tom Houlihan from the Abingdon office from start to finish when buying our first home. Tom always kept us up to date when things were moving, nothing was ever... See more

Company replied

Rated 5 out of 5 stars

Chancellors stepped in to market our property at short notice. They have proven to be particularly proactive, have moved things along at the pace we desired, and have been exceptionally professional t... See more

Rated 5 out of 5 stars

Tom, Lisa and Connor at the Abingdon branch have nursed me through what turned out to be a nightmare conveyancing experience (nobody's fault, just the way things panned out this time). But here we are... See more

Company replied

Rated 5 out of 5 stars

Chancellors arranged for a whole range of activities to take place in the short period between tenancies. This was done faultlessly. I was regularly kept up-to-date by emails and phone calls so that... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 14 High Street, OX14 5AX, Abingdon, United Kingdom

  • 01235 524505

4.7

Excellent

TrustScore 4.5 out of 5

553 reviews

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4.7

All reviews

(553)

1,729 reviews in the last 12 months

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Rated 5 out of 5 stars

Responsive service and usually good…

Responsive service and usually good communications.

June 19, 2025
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Reply from Chancellors - Abingdon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Viewing with Tom

Tom hosted a very helpful viewing.

June 13, 2025
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Maria has been absolutely wonderful

Maria has been absolutely wonderful! As first time buyers in particular she was especially helpful guiding us through the process and checking in with us regularly. From start to finish she has been there for us, and we couldn't have done this without her

June 11, 2025
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Reply from Chancellors - Abingdon

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Tom was extremely helpful and…

Tom was extremely helpful and professional during the two viewings today. He went above and beyond for me. Thanks
Kevin Dunton

June 11, 2025
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

A great viewing

A great viewing with lots of detail. Tom was very kind as my son was asleep in the car, so he ran the viewing twice, for my wife and I separately.

May 30, 2025
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Awesome experience with Catherine

Great experience overall. Catherine Cray is wonderful, a true professional, giving us plenty details and options and making it very easy for us to understand them and make an informed decision. Thank you very much, Catherine. :)

May 29, 2025
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Reply from Chancellors - Abingdon

Thank you for leaving us this great review Claudiu, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Catherine was amazing had such…

Catherine was amazing had such enthusiasm towards my sale and made me feel like our house sale was her own, going forward we will be using chancellors should we decide to sell. We have sold through and purchased through chancellors before and was always a smooth process.

May 29, 2025
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Reply from Chancellors - Abingdon

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

A Good Experience

Friendly, knowledgeable and helpful. Answered my questions and they gave some useful advice.

May 28, 2025
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Reply from Chancellors - Abingdon

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Tom was very polite and informed

Tom was very polite and informed, and made us feel very welcome while viewing the property. He answered all our questions thoroughly and made it a good experience overall.

May 19, 2025
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Reply from Chancellors - Abingdon

Thank you, Peter, for your wonderful review! We're thrilled to hear that Tom provided you with a warm and informative experience during your property viewing. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to assisting you further!

Rated 5 out of 5 stars

Catherine Cray is delightful

Catherine Cray is absolutely delightful. She completely put me at ease and I have every confidence in using her to sell my house. She gave me so many tips and pointers and made me feel really relaxed. I am super excited to be working with Catherine and her team.

May 18, 2025
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Reply from Chancellors - Abingdon

We are thrilled to hear about your positive experience with Catherine. It's wonderful to know that she made you feel comfortable and confident throughout the process. We strive to provide exceptional service, and we're delighted that Catherine's expertise and guidance have made your journey enjoyable.

Rated 5 out of 5 stars

Really helpful. Helped fix a complex problem

Sometimes problems arise. I had a complex problem with a contractor on my property. Lucy was extremely helpful and helped get to a resolution. She stuck at it for months, with excellent communication, I am very grateful for her professionalism navigating this. Thank you!

May 7, 2025
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Reply from Chancellors - Abingdon

Thank you Caroline for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Tom is a professional agent.

Tom arrived on time. He presented the property well and gave us the opportunity to look at whatever we wanted. He was knowledgable and able to answer all our questions. Thank you.

May 2, 2025
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Reply from Chancellors - Abingdon

Thank you Chris for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

A very smooth process.The smoothness of the process from…

The smoothness of the process from start to finish was excellent.
The way I was kept informed by Catherine and her team at every stage of the sales process was also excellent.

April 25, 2025
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Reply from Chancellors - Abingdon

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

The best Letting Agents one could ever…

The best Letting Agents one could ever dream of. They reward you with peace of mind as they diligently and professionally keep to their words and promises. They will have the work done anew very well .
I would recommend anyone to them Keep up the great work Chancellors!

April 17, 2025
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Reply from Chancellors - Abingdon

Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you have found our services to be diligent, professional, and reliable.

Rated 1 out of 5 stars

Hopeless and disorganised

Hopelessly disorganised and unprofessional lettings agent.

December 20, 2024
Unprompted review
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Reply from Chancellors - Abingdon

Thank you for bringing this to our attention Edward, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.

Rated 5 out of 5 stars

Great service from Catherine

Great service from Catherine. We were kept up to date at every Stage.

April 15, 2025
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Reply from Chancellors - Abingdon

Thank you for leaving us this great review Richard, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Keep regular contact

Tom arrived and kept us well informed and all his hard work contacting the buyers has paid off and our property is now sold

April 9, 2025
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Reply from Chancellors - Abingdon

We're so happy to hear that you had a positive experience. We appreciate your kind words about Tom's hard work and dedication. We strive to provide exceptional service, and we're thrilled that Tom was able to help you achieve your goals.

Rated 5 out of 5 stars

Chancellors has a brilliant automatic…A wonderful combination of digitalisation and excellent human service.

Chancellors has a brilliant automatic billing and repair services system. Whenever I need to reach out to our account manager, Mr. Franki Deacon always responds promptly. A wonderful combination of digitalisation and excellent human service.

April 4, 2025
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Reply from Chancellors - Abingdon

We appreciate your kind words and are thrilled to hear about your positive experience with our services. It's wonderful to know that you find our automated billing and repair systems efficient and that you've had such a positive experience with your account manager. We value your feedback and will continue to strive for excellence in all aspects of our service.

Rated 5 out of 5 stars

Tom was very helpful spoke well about…

Tom was very helpful spoke well about the property helpful with advice about the property with the right property we would be happy to use your company again many thanks Phil gill 👍

March 25, 2025
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Reply from Chancellors - Abingdon

Thank you for your kind words about Tom and your positive experience. We're thrilled to hear that you found Tom helpful and that he provided valuable advice. We appreciate your business and look forward to assisting you again in the future.

Rated 5 out of 5 stars

We met Tom at the property

We met Tom at the property, looked very smart, very polite, very helpful, and very patient, he answered everything we wanted to know,
Thank you Tom.

March 24, 2025
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Reply from Chancellors - Abingdon

We are so pleased to hear that you had a positive experience with Tom. It sounds like he went above and beyond to ensure you had a great visit. We appreciate your kind words and will share your feedback with Tom.

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