As first time buyers we dealt with Tom Houlihan from the Abingdon office from start to finish when buying our first home. Tom always kept us up to date when things were moving, nothing was ever... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Chancellors stepped in to market our property at short notice. They have proven to be particularly proactive, have moved things along at the pace we desired, and have been exceptionally professional t... See more
Tom, Lisa and Connor at the Abingdon branch have nursed me through what turned out to be a nightmare conveyancing experience (nobody's fault, just the way things panned out this time). But here we are... See more
Company replied
Chancellors arranged for a whole range of activities to take place in the short period between tenancies. This was done faultlessly. I was regularly kept up-to-date by emails and phone calls so that... See more
Company replied
Company details
Written by the company
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Chancellors
Written by the company
- About Us
- One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
- What We Do
- Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
- Our Service to You
- Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment
Contact info
14 High Street, OX14 5AX, Abingdon, United Kingdom
- 01235 524505
4.7
Excellent
553 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Chancellors - Abingdon
We're thrilled to hear about your positive experience. We appreciate your kind words about Tom's service.
Thank you Tom Houlihan!
March 21, 2025
Reply from Chancellors - Abingdon
We appreciate your kind words and are glad you had a positive experience.
Solutions oreintated and strong communication
Amy helped me in organising a new three-year lease for my current tenants; guiding on appropriate monthly rent costs and supported in communication.
March 13, 2025
Reply from Chancellors - Abingdon
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Antonia Moldovan was very professional…
Antonia Moldovan was very professional and made the process of booking a viewing and attending the viewing very easy. She also helped me with the application form which was very helpful as I’m not very good with emails and documents. She is a credit to the agency.
March 4, 2025
Reply from Chancellors - Abingdon
Thank you T.djuric for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Catherine has been extremely helpful &…
Catherine has been extremely helpful & nothing has been too much trouble with the service she has provided me. Hope to have further contact with her soon.
March 4, 2025
Reply from Chancellors - Abingdon
We're delighted to hear about your positive experience. We appreciate your kind words about Catherine's exceptional service. We strive to provide our customers with the best possible support.
Studio tenancy.
I have had a good experience with Chancellors in Abingdon while setting up a studio rental for myself. My tenancy agent Antonia Moldovan kept me well informed at all times, gave me good advice and made the process painless. Thank you.
February 28, 2025
Reply from Chancellors - Abingdon
Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
The staff are friendly and very helpful…
The staff are friendly and very helpful , all in all we were very pleased with all the attention and help they gave us in selling our house
February 8, 2025
Reply from Chancellors - Abingdon
Thank you for taking the time to leave us this fantastic review. We're thrilled to hear that you were pleased with the attention and help you received during the sale of your house. We appreciate your kind words about our staff and will be sure to share your feedback with the team.
Steve made a difficult situation easier…
Steve made a difficult situation easier to handle by listening to my query and taking it seriously, providing regular updates while it was on going. Thank you again for sorting it, your effort was seriously appreciated.
Also India at the Abingdon branch was always incredibly helpful whenever I had a query, so thank you too!
February 3, 2025
Reply from Chancellors - Abingdon
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Reply from Chancellors - Abingdon
Thank you Mike for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Great service from Steven Morris
Steven Morris has maintained excellent tenant-agent communication with regular updates throughout property maintenance and repairs, making the whole process stress free and transparent.
Furthermore, he has been consistently responsive in returning calls and emails promptly, so reporting any problems has been easy and hassle free.
Thanks Steven!
January 29, 2025
Reply from Chancellors - Abingdon
We are delighted to hear about your positive experience with our team. We appreciate your kind words about Steven and his commitment to providing excellent communication and support. We will make sure to pass on your feedback to him.
Reply from Chancellors - Abingdon
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Excellent service from Chancellors
I was very happy with the experience that I had with Chancellors in Abingdon on the renewal of one of my lettings.
Georgie Jenner did an excellent job in negotiating an increased rent with the tenants, leaving all sides happy.
I have been with this company a long time and have sometimes had cause for complaint with them in the past but the advice and assistance I received on this occasion was exemplary.
January 22, 2025
Reply from Chancellors - Abingdon
Thank you, Annabelinda, for your wonderful review! We're thrilled to hear that Georgie was able to assist you effectively during your renewal process. It's great to know that you were satisfied with the outcome and that we could turn your past experiences into a positive one. We appreciate your long-standing trust in us and look forward to continuing to provide you with exemplary service in the future!
Excellent work
Excellent work. We are very satisfied.
The bathroom floor looks great. Great communication and service. We can definitely recommend!
January 16, 2025
Reply from Chancellors - Abingdon
Thank you Miss Hester for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Lettings management…
Franki Deacon has been my property agent for a while now. She is most professional and prompt and gets thinhs done. Very reassuring to have her as my managing agent.
January 14, 2025
Reply from Chancellors - Abingdon
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Grace Curry has been fantastic
Grace Curry has been attentive, friendly and highly competent. She is by some measure the best Chancellors employee i have ever encountered.
January 16, 2025
Reply from Chancellors - Abingdon
Thank you, Chris! We're thrilled to hear your positive feedback about Grace Curry. She truly exemplifies our commitment to excellent service. Your satisfaction means a lot to us, and we appreciate your recognition of her efforts!
Excellent Service from Chancellors
Have used Chancellors in Abingdon for many years and they have always provided excellent service.
A special mention to Georgie Jenner who handled the recent tenancy renewal on our flat, she was proactive in communicating progress and made sure the agreement was finalised without issues. Many thanks.
January 15, 2025
Reply from Chancellors - Abingdon
Thank you so much for your kind words, TG! We're thrilled to hear that you've had excellent service with us over the years. Georgie will be delighted to know her efforts made a difference in your tenancy renewal process. We appreciate your loyalty and look forward to continuing to serve you!
Franki has been always very responsive…
Franki has been always very responsive to every need we had; she managed communications with the landlord in a timely manner. We are very satisfied with her work and support.
January 15, 2025
Reply from Chancellors - Abingdon
Thank you Miss Mele for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Georgie Jenner good communicator
Georgie Jenner was good communicator, followed up with the needs I addressed and sorted the issue.
January 14, 2025
Reply from Chancellors - Abingdon
Hi Sheera, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Quick maintenance
Very quick at getting back about repairs, but could be useful to have follow ups with contractors as they sometimes take a long time to get in contact.
December 19, 2024
Reply from Chancellors - Abingdon
We appreciate your feedback and are glad to hear about the prompt response you received regarding your repair request. We understand that contractors' response times can sometimes be unpredictable, and we strive to improve communication and coordination with them to ensure a smoother experience for our customers.
Chancellors Abingdon making the experience effortless
I have recently bought a property through Chancellors in Abingdon, and I have to say that the service I have received throughout the whole process has been excellent!
Any questions I had were answered quickly and I was always kept up to date throughout the sale, what more could you want from an estate agent!!
Fredi who has been handling our case has been brilliant always gone the extra mile from day one, making sure everything is in place and updating me daily.
If you are looking to buy or sell your property, then I can personally vouch that you would be in safe hands with Chancellors Abingdon.
November 14, 2024
Unprompted review
Reply from Chancellors - Abingdon
We're thrilled to hear about your positive experience buying a property through our Abingdon office! It's wonderful to know that your questions were answered promptly and that you felt kept informed throughout the process. We strive to provide excellent service and are delighted that we met your expectations.
We're especially pleased to hear such high praise for Fredi. Their dedication to providing exceptional service and going the extra mile is truly appreciated, and we'll be sure to share your feedback with them. We're so glad you felt confident and well-supported throughout your journey with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.