Chancellors - Amersham Reviews 

98
TrustScore 4 out of 5

4.2

14a Hill Avenue, HP6 5BW Amersham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Libby was great at sorting out my rent dispute proactively. She had the matter sorted in minutes. Would highly recommend.

Company replied

Rated 5 out of 5 stars

The sale of my property in Chesham was handled in an exemplary fashion by Daniel. His attention to both my needs and the purchasers’ was outstanding. His patient and calm approach, especially when thi... See more

Company replied

Rated 4 out of 5 stars

I recently brought my first home in Chesham and from day one Daniel has been a great support and was till the end of me getting the keys. Being a first time buyer I had lot of queries and D... See more

Rated 5 out of 5 stars

We purchased our first phone through Chancellor's and it was a smooth and simple process. This was mainly down to the hard work of Daniel and his team who were always in touch with us for any updates... See more


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 14a Hill Avenue, HP6 5BW, Amersham, United Kingdom

  • 01494 433051

4.2

Great

TrustScore 4 out of 5

98 reviews

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4.2

All reviews

(98)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly, Positive and Professional

Luke and the team at Chancellor's in Amersham were extremely helpful and professional regarding my property valuation and prospective move. I am grateful for the clarify of their communication and how promptly they responded to my questions.

June 7, 2021
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Reply from Chancellors - Amersham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Richard Wood has been amazing

Richard Wood has been amazing! We are really impressed with the service we have had with Richard at Chancellors! He kept us and our landlord up to date throughout the whole process.
Richard is extremely proactive, committed and will go the extra mile for you 100% of the time.
A big thank you from us Richard!!

May 21, 2021
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Reply from Chancellors - Amersham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent Company.

Excellent Company.
Very good team work.
Thank You
Dr F.R.

April 29, 2021
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Reply from Chancellors - Amersham

Thank you for leaving us this great review Dr F.R., we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Shaun Gomm has been an excellent sales…

On behalf of Chancellors, Shaun Gomm has been an excellent sales negotiator acting with total competence throughout the sales process. He has conducted a large number of viewing and actively pursued possible purchasers and these efforts has resulted in a sale price of £435,000 which was the guide price proposed by James Incledon who was our initial Chancellors contact.

April 28, 2021
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Reply from Chancellors - Amersham

Thank you Steven for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very good at keeping you up to date on…

Very good at keeping you up to date on viewings
Professional approach - good advice
Would highly recommend Amersham Sales Team
Excellent photographs and floor plan

March 31, 2021
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Reply from Chancellors - Amersham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 1 out of 5 stars

Avoid These Incompetents!!!!!

I was asked by a Chancellors, Amersham Branch staff member, to write a review. I responded to his email request thus; Twice now, Chancellors have been asked to review fees in respect of poor performance related to the sale of my property. No response has been forthcoming. I suggest that this matter is at least acknowledged and responded to, before any review is written.
I waited a month, and it is no surprise that nothing has been heard from Chancellors. Chancellors staff displayed poor communication, incompetence and unreliability throughout our painfully slow sales process. An area director supposedly, was dealing with our complaints, but no surprise, nothing has been heard. AVOID AVOID AVOID

UPDATE!! Thank you louisedothughesatchancellorsdotcodotuk for your response. I responded straight away giving my contact details ready to discuss things in more detail. Remember I mentioned Chancellor's dismal communication? TWO WEEKS have passed and I have heard nothing! AVOID AVOID AVOID!!

March 20, 2021
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Reply from Chancellors - Amersham

Hi Richard, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.

Rated 5 out of 5 stars

Excellent service

March 18, 2021
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Reply from Chancellors - Amersham

Hi Mrs Kodati, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

5* For James !

My 5 stars are purely for James at the Amersham branch!
He put up with my persistent everyday phone calls like a trooper.
The sale of my house was by no way an easy process but without James I don’t think it would have ever happened.

March 18, 2021
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Reply from Chancellors - Amersham

Thank you Miss Furlong for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

James was extremely helpful during the…

James was extremely helpful during the whole process. He was also very realistic and transparent from beginning to start. I would have no hesitation to recommend him.

March 4, 2021
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Reply from Chancellors - Amersham

Hi Matthew, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

James was very professional and…

James was very professional and although we didn't by a house through Chancellors he was our favourite estate agent and easily the keenest!!

February 5, 2021
Unprompted review
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Reply from Chancellors - Amersham

Hello Joe, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

My experience of moving into a rental…

My experience of moving into a rental property with Chancellors Amersham has been great- mainly thanks to Leisa. I cannot recommend dealing with Chancellors enough, I have been through many different estate agents in the past and never have I received such a professional, yet kind-hearted and attentive service from a member of a team.

Leisa has made moving a breeze, dealing with any queries I have had quickly and efficiently, going above and beyond in my opinion to make things go as smoothly as possible. She has kept me updated every step of the way, being both compassionate and informative.

I wish every future move could be dealt with by Chancellors and Leisa in particular. You have a very rare and outstanding member of your team in her.

January 13, 2021
Rated 3 out of 5 stars

We found James at Chancellors very…

We found James at Chancellors very helpful as he kept us fully informed of viewings, developments and sales progression and followed up to keep our sale on track.
However, before James’s arrival, communication with the office was difficult as calls were often not answered. We also found that the sales progression team was not up to speed with events. That said, we do appreciate that the past few months have been exceptionally busy and challenging for Estate Agents. W are very pleased to have achieved a sale which would not have happened if Chanellors had not contacted us in the first instance to market the property.

January 13, 2021
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Reply from Chancellors - Amersham

Hi Sally, thank you for leaving this informative review. We are sorry to hear that you didn't have the smoothest experience with us and we will take this feedback onboard. If you have any other comments or queries to be resolved please contact us at directors@chancellors.co.uk. On the other hand, we are very pleased that you had a positive outcome with us in the end. Many thanks.

Rated 5 out of 5 stars

Excellent Service

Hi,

It was a very smooth process throughout with Chancellors especially Leisa Copper has been brilliant and very professional. Thank you very much for all your help.

Regards,
Prasanth

December 16, 2020
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Reply from Chancellors - Amersham

Hi Prasanth, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

James Incledon (Amersham branch)

James was fantastic throughout the whole process of selling our property , we couldn’t have asked for any more from him or Chancellors. James drummed up interest and viewings , kept us in the loop at every opportunity and dealt with everything very professionally throughout. A real credit to the company

December 9, 2020
Rated 5 out of 5 stars

James was very helpful and…

James was very helpful and professional! As I’m a first time buyer it was brilliant to have a friendly person to talk everything through with! 5 star for service so far

November 24, 2020
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Reply from Chancellors - Amersham

Thank you Miss Devine for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Fabulous Leisa

Leisa is an absolute delight to have on my side. 1st class service, always available, her attention to detail is paramount and always delivers.

November 20, 2020
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Reply from Chancellors - Amersham

Hello David, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Leisa has been great

Leisa has been great, more than happy to help with my questions, friendly and happy to help with anything I’ve asked. Managed to secure a tenant very quickly for my property, making sure all parties interests were kept at the heart of the operation.

November 12, 2020
Rated 3 out of 5 stars

James Incledon - 2 Leywood Close Amersham

James was very helpful and provided us with all the necessary information. We were unfortunately not able to secure the deal but we appreciate all the efforts of James during this process

November 10, 2020
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Reply from Chancellors - Amersham

Thank you for this review Mr Desouza. We are disappointed that you did not get the result you were looking for but wish you all the best in your home search.

Rated 5 out of 5 stars

I'm a first time renter and was very…

I'm a first time renter and was very nervous and apprehensive about the whole process as I've never been in this position before. The advice and support that Leisa gave me, put me at ease and helped me to confidently find somewhere in a week. Would thoroughly recommend Chancellors and Leisa in particular. Thank you

November 10, 2020

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