Chancellors - Barnet Reviews 

217
TrustScore 4.5 out of 5

4.6

High Street, 1 Exchange Buildings, EN5 5SY Barnet, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

My late mothers estate has been taxing to the extreme , house was sold then fell through but the Barnet office have been tireless to get my late mothers property sold. Geoff and his staff specially... See more

Rated 5 out of 5 stars

We have been working with Stephanie on the sale of our house. From meeting her to having an exchange date in place her lovely nature and enthusiasm to selling our house was excellent.Any queries I had... See more

Company replied

Rated 5 out of 5 stars

Very professional in how they have handled sale and have kept me informed as they said they would. Geoff Solly has done an excellent job in marketing and selling the property and Stephanie Ioannou... See more

Company replied

Rated 5 out of 5 stars

Excellent communications were important to us, agency excelled in explaining every stage of our selling process. The app was a nice touch to view our feedback from viewings. All the staff at the age... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • High Street, 1 Exchange Buildings, EN5 5SY, Barnet, United Kingdom

  • 020 8440 6650

4.6

Excellent

TrustScore 4.5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(217)

1,741 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Could not fault Chancellors

Could not fault Chancellors. Both Rebecca and Geoff were really helpful and kept us up to date with the whole process.

November 24, 2020
Chancellors - Barnet logo

Reply from Chancellors - Barnet

Hi Miss Fletcher, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Efficient and Friendly Service

Chancellors first viewed my house 3 years ago to provide a valuation of the property but circumstances meant I didn't market the property. They maintained a friendly contact with me ever since and when I recently decided to proceed with a sale they provided a fast and efficient response. The property was very quickly marketed and a number of viewers were scheduled within a couple of days. All viewings were managed by Chancellors staff and I was kept fully informed with feedback from the prospective buyers. The property was sold within the first week and all preliminary enquiries / paperwork was managed extremely efficiently. Easy contact was possible with their agents throughout and I would certainly recommend them

November 20, 2020
Chancellors - Barnet logo

Reply from Chancellors - Barnet

Hi Fred, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Geoff at Chancellors did a great job by…

Geoff at Chancellors did a great job by finding a large number of people interested in my property for open house viewings.
Rebecca did a sterling job in showing so people the house in a concentrated afternoon. She worked very hard organising the many viewers during covid restrictions and maintained a professional and friendly manner with everyone throughout the whole afternoon. I was impressed!

November 15, 2020
Chancellors - Barnet logo

Reply from Chancellors - Barnet

Hi Jenny, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Where to start!!!

Where to start!
Couldn’t recommend Chancellors-Barnet enough :)
Our first time to sell a property and the exceptional service we received made it such an easy process! Our sales negotiator, Rebecca Carroll, was always on hand to answer any questions I had and we got exactly (& more) what we had hoped the outcome would be for us.
We can’t thank Rebecca enough for all her efforts on our sale, being done so quickly and keeping us informed along the way. We will always look to use Chancellors again in the future. :)

November 7, 2020
Chancellors - Barnet logo

Reply from Chancellors - Barnet

Thank you Lisa for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great experience so far

Great experience so far. Rebecca is very friendly, helpful and efficient. She sent off my offer letter straight away and kept me updated throughout. She also gave me lots of useful information and ideas for my new flat. Thanks Rebecca!

November 7, 2020
Chancellors - Barnet logo

Reply from Chancellors - Barnet

Hi Daniella, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Highly Recommend

Chancellors were the only agents who came back to me when I enquired about a property that I was interested in purchasing (I had tried two other agents!). I was concerned about time restrictions, as I was travelling from Essex, but they were incredibly accommodating. I dealt with Rebecca, who was wonderfully friendly and so easy to deal with, yet remained professional. My offer was accepted, but Rebecca continued to keep in touch throughout the process, which I think is a lovely thing to do. I thank the team, but especially Rebecca, for making my purchase smooth and stress free. Highly recommend.

November 6, 2020
Chancellors - Barnet logo

Reply from Chancellors - Barnet

Hi Claire, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Geoff Solly from the High Barnet Chancellors branch - Thank you.

Geoff Solly from the High Barnet branch of Chancellors called me just as I was considering putting the property back on the market with another estate agent. Initially I was hesitant, but I sensed a determination from Geoff to sell the property and he did within a short period of time.

Apart from selling the property, Geoff has always been incredibly helpful, supportive and professional. He has been prompt in answering emails and telephone messages during this very stressful time of buying and selling property. Thank you Geoff.

October 13, 2020
Chancellors - Barnet logo

Reply from Chancellors - Barnet

Hello Ms Leitao, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 4 out of 5 stars

Professional and Welcoming

Rebecca was professional and greeted us in a well manner. Even though she is new to the industry, she went out of her way to find out information for us and help us out.

October 12, 2020
Unprompted review
Chancellors - Barnet logo

Reply from Chancellors - Barnet

Thank you for leaving us this great review Miss Abazi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I have currently got my house under…

I have currently got my house under offer with Chancellors, High Barnet branch and have found them to be very knowledgeable, competent and approachable. I mostly deal with Geoff Solly and have never had a problem contacting him when necessary. I would not hesitate to recommend him and his office to my friends, as were recommended to me!

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

Good communicators, good at shielding sellers from time-wasters.

Selling the house was very stressful, but Geoff and his Barnet team did a great job to keep communicating at every stage. We had a lot of 'time-wasters' viewing the house, which Geoff and the team did well to navigate and only communicate when a serious buyer was interested, which was well-received. Well done Team. Would definitely recommend for selling your house in Barnet.

The only negative I would say is that head office felt slightly disconnected to the local branch and would sometime take a while to return emails/phonecalls etc.

June 18, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent and honest advice

Geoff Solly has always been professional, polite and has kept us up-to-date with any developments. He listened to our concerns and acted upon them immediately. His honesty about the housing market was much appreciated and helped us make right decisions.

March 18, 2020
Unprompted review
Chancellors - Barnet logo

Reply from Chancellors - Barnet

Hi Mr Redmond, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Geoff Solly - An Experienced Seller

Geoff Solly has been incredibly helpful, he has professionally accommodated our queries by visiting regularly, making frequent calls and keeping us up to date. It's been a very friendly, insightful and co-operative experience. I highly recommend him if you would like to sell your property fast and efficiently.

March 7, 2020
Unprompted review
Rated 5 out of 5 stars

Geoff worked tirelessly to assist with…

Geoff worked tirelessly to assist with our flat sale. We were kept informed throughout the entire process and any concerns were quickly addressed. During the sale process he has gone over and above to ensure that things went as smoothly as possible. Thanks Geoff!

February 27, 2020
Unprompted review
Chancellors - Barnet logo

Reply from Chancellors - Barnet

Thank you Miss Kirk for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

My comments about Karyn Strachan ....

To be honest I have not traded with Chancellors in Barnet .... as I am currently trading with Chancellors in Totteridge and Whetstone. That's where I met Karyn Strachan, who recently transferred to your branch. My review is therefore based totally on the service that Karyn gave to me last month. She was both polite, helpful and professional. No problem there !! With Karyn in mind, you might ask why I haven't given Chancellors Barnet a 5 star rating. Quite simply I've dropped it back to 4 stars because I cannot trade directly with Karyn anymore. Sorry about that but all the best to Karyn.

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

Professional thoughtful individual who…

Professional thoughtful individual who who made my life easy in the process of finding a suitable place to live a good face to this company they should be proud

January 28, 2020
Unprompted review
Chancellors - Barnet logo

Reply from Chancellors - Barnet

Hi Mr Kang, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Review - for Karyn

Chancellors has provide good service and kept us informed at every steps of the process. Karyn is easy to communicate with, is friendly and provide feedback in real time

January 25, 2020
Unprompted review
Rated 5 out of 5 stars

EXCELLENT to say the least!!!

EXCELLENT to say the least!!! 
We were looking for a new local estate agent after not being too happy with the one we were dealing with when a friend recommended Chancellors in High Barnet.
Geoff provided high quality of professionalism from the very first meeting and throughout the entire viewing/selling process of our property (which didn't take long after we put it on the market with him!).

Always approachable, hands-on, honest and polite, we were able to quickly build a trustworthy relationship with him. He regularly kept us informed with selling stats, viewers feedbacks and advised/answered any question we had (we are first time seller).

We are very grateful for all his help and advise (as selling your home/buying a new one can be very stressful thing) and having Geoff on board made things so much easier!
Thank you so much!

January 8, 2020
Unprompted review
Rated 5 out of 5 stars

A remarkable service from Chancellors

I hold Chancellors in very high esteem. The staff work with such professionalism showing integrity and sincerity in all they do. I have felt very supported throughout the process of selling my property - I couldn't have wished for more. I would highly recommend them.
My thanks must also go personally to Geoff and Nic who have given great advice-what a team!

December 19, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look