Chancellors - Basingstoke Reviews 

190
TrustScore 4.5 out of 5

4.3

22-24 Winchester Street, RG21 7DY Basingstoke, England, GB


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Rated 5 out of 5 stars

I sold my house and chose Chancellors who were excellent, predominantly led by Aimee who was absolutely outstanding. She went above and beyond in her services where every request was met with a willi... See more

Company replied

Rated 5 out of 5 stars

Had a few issues with important ,everyday living appliances suddenly not working ( the shower and oven),these issues have been professionally dealt with, they have been excellent,keeping me up to sp... See more

Company replied

Rated 5 out of 5 stars

Ella was lovely and very easy to get along with and made viewing the property a great experience. She was very professional and made me aware of any problems with the property which had already been r... See more

Company replied

Rated 5 out of 5 stars

Ana, the agent was extremely helpful to us throughout our contact with Chancellors. She went the extra mile to make sure we were up to date with everything taking place and always responded to our enq... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 22-24 Winchester Street, RG21 7DY, Basingstoke, England, United Kingdom

  • 01256 643700

4.3

Excellent

TrustScore 4.5 out of 5

190 reviews

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4.3

All reviews

(190)

1,708 reviews in the last 12 months

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Rated 5 out of 5 stars

Attentive, efficient and friendly!

Super efficient and really friendly, Ellie and Michael have been fantastic. They have always quick to communicate and we have been thoroughly impressed with all the service we have experienced from Chancellors thus far.

Ellie particularly has been with us every step of the way so far, and has been really helpful, she has answered all of our questions with pace and precision, and we wouldn't hesitate to recommend her and Chancellors Basingstoke moving forward.

March 5, 2024
Rated 5 out of 5 stars

Great customer service

Ellie Stracey at Chancellors in Basingstoke is currently marketing a property for me and I have nothing but praise for her and her team. The communication, efficiency, knowledge, advice, attention to detail and more has been first class. I can highly recommend Chancellors to anyone buying or selling a property.
Exceptional service, well done and thank you.

March 5, 2024
Rated 5 out of 5 stars

Michael and Ellie have been great

Michael and Ellie have been great! From our open house with Michael where he was informative but still gave us space to get a good feel for the house on our own, to Ellie handing all of course questions and paperwork after our offer was accepted. We’ve had a great experience!

March 5, 2024
Rated 5 out of 5 stars

I am happy to recommend Chancellors in…

I am happy to recommend Chancellors in general and Ellie in particular. The service I have received so far has been efficient, friendly and reassuring, which is much appreciated while hacking through the scary jungle of a house move

Ellie has been endlessly patient in dealing with all my questions and queries and I feel she has been there for me throughout the whole process, which has made a big difference. Without her, I may not have decided to move at all

March 5, 2024
Rated 5 out of 5 stars

Ellie and her team have been brilliant

Ellie and her team have been brilliant. We needed to get our property on the market quickly and they managed to achieve this and host a fantastic open day.
Ellie is knowledgeable and personable and we trusted her to sell our property using her expertise and experience- which she did successfully!!

March 5, 2024
Rated 5 out of 5 stars

We can't thank the team enough

We can't thank the team enough! We have had the most amazing experience it was smooth sailing from the get go. Michael & Ellie have been incredible and have been a delight to work with. They have been incredibly hard working from day 1 and keeping us updated with all the work they have done. They have been honest friendly and professional. Michael has been non-stop round the clock ensuring every fine detail has been dealt with in a timely manner. Michael had a plan in place from day one and worked so hard to complete our sale on our house. He knew when we wanted our viewings and booked them in at these times, which was perfect for us with young kids. He knew us so well and got to know our home aswell! Would 100% recommend this team time and time again! Thank you Chancellors!

March 4, 2024
Rated 5 out of 5 stars

Impressed

Professional well informed service to be honest was impressed.
Premises also nicely presented unfortunately it lacked storage space for my self

February 28, 2024
Rated 5 out of 5 stars

Michael McClure Feedback

We enjoyed viewing the houses with Michael - he was very friendly and knowledgeable about both the houses and the areas which was really helpful to us. We were very happy with the service we received. Regards Nina Hardy

February 20, 2024
Rated 5 out of 5 stars

Excellent

I have been delighted to have had the experience of Ellie & Michael’s dedicated work in the sale of my property. Their dedicated support & understanding has been highly valued. I would recommend them as a professional sales team at Chancellors Basingstoke.

February 13, 2024
Rated 5 out of 5 stars

Excellent Experience

Recently had a couple of viewings with Michael, who was both pleasant and knowledgeable about the area/property and anything he didn't know, he followed up quickly. He wasn't pushy for a sale and let me decide in my own time.
Overall a very relaxed and excellent experience

February 13, 2024
Rated 5 out of 5 stars

Michael McClure was a fantastic agent

Michael McClure was a fantastic agent. He kept me up to date with everything throughout the viewing process and even managed to get potential buyers in ahead of schedule. He was readily available and hugely supportive and collaborative beyond the point of offer acceptance as well

January 11, 2024
Rated 5 out of 5 stars

Great viewing experience

Arrived spot on time, Michael was very personable and knowledgable with regard to the property. He guided us with all the main features, was able to answer any queries we had and encouraged us to wander at our own pace.

December 14, 2023
Chancellors - Basingstoke logo

Reply from Chancellors - Basingstoke

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Friendly and proactive

Friendly and proactive. Michael listened to what I was looking for and was proactive in sending me properties to see. He arranged viewings quickly and was courteous and friendly. I would not hesitate to recommend him.

December 14, 2023
Chancellors - Basingstoke logo

Reply from Chancellors - Basingstoke

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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