Chancellors - Basingstoke Reviews 

As well as being impressed with the property, Nyah was very helpful in answering our questions. We didn’t feel rushed as we looked around the property. So we left feeling very positive

I was satisfied with taking time out to viewing the property today and the kindness shown by the staff.
Thanks

Kind and informative. Very helpful and polite through the process and very quick responses. Ella Hunt did everything very quickly.

He arrived on time was very personable and answered any questions we were unsure of.

Could not recommend chancellors enough! Helped with our move in and move out super quickly. Had some problems with our landlords and chancellors were always on our side and supported us 100% all the way through. A huge huge thank you to Phil Hawkins at the Basingstoke branch who went above and beyond every single time to help rectify any problems. Genuinely would have been completely lost without Phil so thank you for putting us first as tenants and taking care of my family and I every step of our move.

Nyah from chancellors was amazing and totally professional. Really helped with my purchase. I would be pleased to recommend her. Also ture to her word on a matters what was big to me. Thanks Nyah.

Mr c cass.

I met Fraser at a property which needed considerable work and I was pleasantly surprised and impressed with the information he was able to provide but more importantly if he was unsure of the answer he was honest and advised that he would find out the answers and come back to me.

I have dealt with many property agents over the years and Fraser impressed me with his honest attitude. He also listened to the conversation between myself and my friend and was proactive in offering to find the information we were discussing.

I’d say you have an extremely good salesman in the making there. No “flannel” and a really great attitude and demeanour.

Agent was very approachable and knowledgeable, was able to answer all questions or find answers for me swiftly.

I had very good experience with Chancellors and I was not sure of getting a place so soon. But the staff was very helpful and understanding. I would highly recommend Chancellors.

These estate agents give poor servce and are incompetent - do not use them - ever.

Jasmine was always on hand and easy to communicate with when we needed her assistance.

Ruby Irving was an excellent contact.
She kept us up to date during extreme times.

Ella has been very helpful from the start of the process to the viewing stage so far. She was very friendly and approachable at the viewing and made it a less stressful experience. Communication so far has been great. Thank you very much. I would recommend Chancellors.

Ella has been lovely and ready to answer my questions. If noone answered I got a call back first thing. Lovely communication.

Ella was lovely and very easy to get along with and made viewing the property a great experience. She was very professional and made me aware of any problems with the property which had already been raised to the landlord to get sorted. She managed to move things around to get me a viewing when it suited me best. Made the whole process a lot easier

We chose to use Chancellors for the sale of our property because of their professional approach and broad marketing approach. We've also found them to be efficient and friendly in all our dealings with them to date. Georgina Rayner has been our main point of contact at the Basingstoke office and has conducted viewings, supplied useful feedback, and advised us on a marketing adjustment that quickly brought an increase in viewings appointments and a quick sale to well qualified buyers. Communication has been good throughout. The sales progression service is also proving very valuable as we move towards exchange of contracts with a full view of the status of proceedings.
I'd be very happy to recommend Chancellors Basingstoke branch, Georgina in particular, and the sales progression service.

Had a few issues with important ,everyday living appliances suddenly not working ( the shower and oven),these issues have been professionally dealt with, they have been excellent,keeping me up to speed with repair and replacement especially appreciated over the Christmas period.
The regular ,clear and polite,communication has helped enormously knowing someone cared and was getting the problems solved.
Very much appreciated,

Georgina from sales provided me with excellent customer service. She goes above and beyond and had really advised and communicated well with regards to next steps and measures needed to be taken to sell my house.

Georgina's courteous nature, personality and professionalism, ensured we were dealing with a very honest and professional company.

I had a dreadful experience with the Basingstoke branch of Chancellors. I was suckered in by a wide-boy salesperson making me think maybe they're the right type to sell a property in the current market. I was wrong, they were useless. So useless in fact that they're no longer with the firm. They were gracious in apologising but that doesn't make up for the damage done. In addition to this, their practice of managing offers from a central office is awful. I'll never bother with a national chain of agents again.