Chancellors - Basingstoke Reviews 

191
TrustScore 4 out of 5

4.2

22-24 Winchester Street, RG21 7DY Basingstoke, England, GB


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Rated 5 out of 5 stars

I sold my house and chose Chancellors who were excellent, predominantly led by Aimee who was absolutely outstanding. She went above and beyond in her services where every request was met with a willi... See more

Company replied

Rated 5 out of 5 stars

Had a few issues with important ,everyday living appliances suddenly not working ( the shower and oven),these issues have been professionally dealt with, they have been excellent,keeping me up to sp... See more

Company replied

Rated 5 out of 5 stars

Ella was lovely and very easy to get along with and made viewing the property a great experience. She was very professional and made me aware of any problems with the property which had already been r... See more

Company replied

Rated 5 out of 5 stars

Ana was is absolute gem. Her customer service is second to none, and she truly cares about her clients. She helped us sell our flat by tirelessly finding potential buyers and booking viewings. She is... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 22-24 Winchester Street, RG21 7DY, Basingstoke, England, United Kingdom

  • 01256 643700

4.2

Great

TrustScore 4 out of 5

191 reviews

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4.2

All reviews

(191)

1,714 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service. Friendly and very helpful. They help with any enquiries and deal with your requests straight away.

April 27, 2022
Rated 1 out of 5 stars

Shocking customer service

Disgusting service,2 houses I wanted to view, was told they were both sold but still on Rightmove,phoned them many times, never got a call back or confirmation they had both sold ! Still on Rightmove, customer service Nil!

April 8, 2022
Unprompted review
Chancellors - Basingstoke logo

Reply from Chancellors - Basingstoke

Thank you for bringing this to our attention Mr Mcdermott, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to caitlin.greaves@chancellors.co.uk? Thank you.

Rated 5 out of 5 stars

Professional Service

Excellent engagement from the agent Simon from the very start.

As a first time landlord, Chancellors’s explanation of the process and fees where clear and precise.

I’d highly recommend any landlords to use Chancellors.

March 22, 2022
Rated 5 out of 5 stars

Very helpful Company

Friendly staff, fitted us in for a viewing the same day with no issues. Helped us buy the property we adored. Amber Wickens showed us around the property and completed all the admin in order for us to make and offer and it was accepted. Good company, reliable and helpful.

March 10, 2022
Rated 5 out of 5 stars

Great Viewing!

Couldn’t of ask for a better viewing!! Simon had a professional mannerism in are first encounter at property and was very knowledgeable of the estate in Basingstoke I was viewing. As he was able to provide answers for any quieres I had related to do with the property, so overall great viewing!!

March 2, 2022
Rated 5 out of 5 stars

Thank you Chancellors

Chancellor’s estate agents has been excellent. Amber and April have kept us informed and carried out viewings with consideration whilst providing minimal disruption.
Really pleased to have received an offer after only 6 weeks on the market.

February 19, 2022
Rated 5 out of 5 stars

April was very very professional in her…

April was very very professional in her appraoch to the property , very knowledgable indeed , her attitude towards my partner and i was excellent and the information she provided about the property we were viewing was sencond to none .

February 14, 2022
Rated 5 out of 5 stars

Highly professional and Calm

Highly recommend April Haywood for the calm and highly professional approach. She had all the details of the properties and answered all our queries we had while giving us a thorough tour of the properties.
Her impeccable knowledge assisted us to understand the properties.
Also, what we liked most was she didn’t rush for the sale and listened to us and understand our requirements and accordingly assisted us.

February 8, 2022
Rated 5 out of 5 stars

Amber Wickens and Chancellors have been amazing

Amber Wickens and the Team at Chancellors have been great, for someone that has not sold a property to purchase another before they have explained everything in great detail. no only have the remained in constant contact to keep me updated on process they have been on hand with anything i needed. Chancellors and Amber have really made me feel like a VIP.

February 2, 2022
Rated 5 out of 5 stars

Excellent

Friendly and fast communication, thanks for helping us secure our new property!

January 24, 2022
Rated 5 out of 5 stars

I definetely recomend chancellors Basingstoke

We decided to sell with chancellors after making some inquiries with other estate agents and we don't regret a thing. They have opened a new branch in Basingstoke but the staff is well experienced and very friendly. Although we sold our apartment without paying any commission, we have not felt treated any different compared to someone who would pay. Their Manager David Carville(Dave) was always reassuring us and he kept us up to date continuously. I am happy that I have listened to his advices because at times I was a bit unsure but, like I said, he definitely knows his stuff. Thank you Dave and thank you to all your team for helping us sell for the money we wanted.

January 23, 2022

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