Chancellors - Camberley Reviews 

325
TrustScore 5 out of 5

4.9

68-70a High Street, GU15 3RS Camberley, GB


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Rated 5 out of 5 stars

Chancellors can sometimes be slow when dealing with maintenance requests from tenants, and sometimes require repeat chasing up. But having a good property manager really helps. I was dealing with Coco... See more

Company replied

Rated 5 out of 5 stars

Very quick response to questions. Friendly and competent answers to questions. I've been working together with Chancellors in Bracknell for over 20 years and had no difficulties. Many thanks to Hol... See more

Company replied

Rated 4 out of 5 stars

I had a good appointment with a knowledgeable advisor. Dexter was keen to find any answers to questions he didn't already know. He did however have a lot of information about the area as well as the h... See more

Company replied

Rated 5 out of 5 stars

Alfie was fantastic in showing us round the property we were looking to buy, giving us his knowledge of the property but also allowing us the time and space to explore the property ourselves. He also... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 68-70a High Street, GU15 3RS, Camberley, United Kingdom

  • 01276 401500

4.9

Excellent

TrustScore 5 out of 5

325 reviews

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4.9

All reviews

(325)

1,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Agent: Alfie Roach

The agent I have been dealing for the sale of my house,Mr Alfie Roach was excellent in every aspect of it he command great professionalism and integrity and is very highly comunicative with buyer and seller.

November 1, 2022
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Reply from Chancellors - Camberley

Hi Carlo, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Dexter was very friendly and…

Dexter was very friendly and knowledgeable and I feel confident that he can help my family find the right rental property to suit our needs!

October 31, 2022
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Reply from Chancellors - Camberley

Thank you for leaving us this great review MAH, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Good Service

Good service, friendly personnel, timely notifications

October 25, 2022
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Reply from Chancellors - Camberley

Hi Malcom, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Dexter was very helpful

Dexter was very helpful , cheerful very knowledgeable about the property to all our questions , He made us feel welcome . Thank you so much

October 28, 2022
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Reply from Chancellors - Camberley

Hi Kudzayi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I find them to be very helpful and…

I find them to be very helpful and efficient

October 24, 2022
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Reply from Chancellors - Camberley

Thank you for leaving us this great review Tony, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Fantastic Service

Have been looking for a property and am new in the area, Dexter has been incredibly helpful and engaging throughout the process. Would highly recommend.

October 24, 2022
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Reply from Chancellors - Camberley

Hi Phil, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Thanks to Jessica Cooke at Chancellors…

Thanks to Jessica Cooke at Chancellors Camberley Lettings , during our recent viewing she was very helpful in answering all of our many questions. Thanks again.

October 22, 2022
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Reply from Chancellors - Camberley

Hi customer W J Blackmur, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Jessica was very friendly and it was…

Jessica was very friendly and it was lovely to meet her.She was very professional and answered all my questions.She was very helpful and I can say that it was a good experience viewing 100 Guildford Road in Lightwater.

October 22, 2022
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Reply from Chancellors - Camberley

Hi Miss Basson, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Good experience

Dexter was very personable and friendly with lots of info given

October 19, 2022
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Reply from Chancellors - Camberley

Thank you for leaving us this great review Miss Barker, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great collaboration with Jessica Cooke…

Great collaboration with Jessica Cooke who has supported us through setbacks in our efforts to find a tenant. Jessica is a knowledgeable and thoughtful lady with creative ideas how to progress the marketing and interactions with applicants for a tenancy.

October 18, 2022
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Reply from Chancellors - Camberley

Hi Peter, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Dexter has been very helpful while I am…

Dexter has been very helpful while I am looking for a place to rent. He has clearly explained the process and has worked hard to understand what we are looking for. He arranged a viewing at. Very short notice from my end and was accommodating with the time. During the viewing he was on time and very knowledgable about the property. I feel like he has done all he can to help us.

October 13, 2022
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Reply from Chancellors - Camberley

Thank you for leaving us this great review Mrs Hunter, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent assistance throughout buying process

Chancellors Camberley were fantastic in helping us navigate purchasing our first home. We were assisted by Dani and Amy who were always available to answer any questions we had throughout the process, and I would highly recommend them to anyone looking to buy a home in Surrey.

October 12, 2022
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Reply from Chancellors - Camberley

Hi Ash, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very professional

When viewing the property Jessica was very polite and was very knowledgeable on the property and able to answer all questions we had. thankyou

October 10, 2022
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Reply from Chancellors - Camberley

Thank you for leaving us this great review Kayley, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 1 out of 5 stars

Poor and pathetic service

Im following on carpet cleaning and bed removal which was supposed to be before my movement. Im really disappointed with the poor and pathetic service I have receive from chancellors. Top of that your employees are very rude and unprofessional
I have sent to email to directorschancellors.co.uk

August 15, 2022
Unprompted review
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Reply from Chancellors - Camberley

Hi Umang, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Rated 5 out of 5 stars

Amazing experience with Chancellors agency

Really happy to have the opportunity to give a feedback to the person that was really kind and professional on showing me all the details and ask to all my questions regarding the properties that I visited .Happy to keep in tauch and come back to this amazing agency ever.Thank you very much for your support, Charlie Martin!

August 2, 2022
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Reply from Chancellors - Camberley

Thank you Mrs Gheorghe for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 1 out of 5 stars

Gazumped

Made an offer on the property. Accepted. Started conveyancing process that included fees. Received a call after couple of weeks only to be told we were gazumped. Our subsequent higher offers were rejected without justification.

July 29, 2022
Unprompted review
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Reply from Chancellors - Camberley

Hello Milan, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at caitlin.greaves@chancellors.co.uk. Many thanks.

Rated 5 out of 5 stars

Faster efficient service

Jessica responded the day I sent my email to view a property, she meet me on time and is very pleasant, would recommend them, great service

July 20, 2022
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Reply from Chancellors - Camberley

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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