Chancellors - Carterton Reviews 

Charmaine Smith at the Carterton branch has been fantastic helping us find a new home to rent, Charmaine has been very quick to answer any questions via phone or email and has made every step of the way easy and stress free

Georgia has been excellent in negotiating the purchase of a property for us in Oxfordshire. Always replied to calls and emails. Extremely helpful.

Ian was incredibly helpful and professional. As we are first time buyers, he helped us every step of the way.

Couldn't of asked for more and will be using him again in the future.

Excellent service all round. We can’t recommend highly enough. Charmaine was very professional and helped us through the entire process.

Faultless and professional service, can’t speak highly enough of Charmaine Smith.

Georgia at Chancellors was very pleasant to deal with, she gave me a realistic valuation of my property, spent time chatting through the sale details and the costs before going ahead.

Most importantly she put the house up on Saturday morning and by the following Tuesday it was sold at the full asking price.

Thank you Georgia and Chancellors for making what is usually a stressful time that bit smoother.

Our house was sold by Tom after only being on the market for a couple of days. We are very pleased with the service we have received and would definitely use them again to seek out house.

Very friendly and well informed about the market, a great support during the process

A very professional service provided by the team at Chancellors, Carterton. Highly recommended!

We have had excellent service from both Ian and Tom.

Very professional and knowledgeable. Great contact and always available to discuss events. The team delivered on every aspect of my house sale. Brilliant work.

Having enquired about numerous houses time and time again the same old problem occurs . Phoning up after seeing a house for sale to be told SSTC but where does it state that online? Its misleading and time wasting for buyers . Surly making a list of people intrested in case the sale falls through makes more sense then to advertise as still available this gives people false hope.
This was highlighted at the beginning of the week when we enquired about a house we have previously viewed to be told by the admin guy that yes it's still for sale and he arranged a viewing for us as the house was still online as for sale , to be told a few hours later by the sales team the viewing is paused as its already sold ! No apology just "he's just the admin guy " .

My wife left a review on Trustpilot about a week ago. She had a reply asking here to make direct contact with a Louise Hughes, this was not done as I had left a review on Facebook and the same person asked me to reply which I did. My issue is she has never replied to my email so there was no point. The second and most annoying thing is the branch Manager from Carterton phoned my wife tonight to explain why they leave properties on there website and Rightmove. It's the Area Manager who has said he wants them left so if anyone phones and shows an interest their details can be kept in case the offer falls through they can then contact people, great idea you think? this would be true if they actually took details as on more than one occasion we have phoned asking about a property to be told it has an offer on it and they are taking no more viewings. No name or contact details were given during these calls so how would they know who and how to contact. This was also confirmed by our Daughter who phoned for us about a property to see if it was available and was not asked for ant details . Why isn't this Company open and honest.

Katy has been a great point of contact for us throughout this process. Keeping us constantly up to date with our application process and supporting us if we have any questions.

From the perspective of a buyer looking to purchase in Carterton, why is it that practically every property I enquire about is showing for sale but isn't accepting viewings, as an offer has been accepted? And even 8 weeks later it's still not marked as sstc or even under offer. I don't think they have a clue how frustrating it is to look at either Rightmove or their own web site and not have a clue what is avalable. Trying to contact them is a joke, as it takes them days to respond to you calls and if you do manage to find anything that can be viewed they are pushy beyond belief. Our of six possible property that suit our requirements today 5 are no longer available but I guarantee they will still show in my searches next month.

Polite, friendly and sold our house in a matter of weeks.

Five Star Service
Ian and the rest of the team at Chancellors - Carterton have made the whole process of marketing our house right through to the sale extremely stress free. We have been really impressed with their professionalism throughout. The communication has been great too, keeping us informed every step of the way. The timescale from putting our house on the market to agreeing an offer has been less than a couple of months and we couldn't have asked for more. I would definitely recommend them.

We worked with Georgia to both sell our current property and to buy our next. She provided a great service and her communication was extremely efficient. I would definitely recommend chancellor’s to anyone selling/buying a new home as they made the process extremely easy and stress free.

I’ve just sold my house thanks to the wonderful people at Chancellors in Carterton. Ian and his staff have all been very professional and helpful and in particular Georgia who has been very supportive and has kept me up to date. I would recommend them to anybody as they truly believe in excellent customer care.

Our experience with Chancellors was very positive, with loads of help and advice seen throughout every step of the process. Staff were very welcoming and I can’t say enough positive things about our experience.