Chancellors - Carterton Reviews 

297
TrustScore 5 out of 5

4.9

Black Bourton Road, OX18 3DN Carterton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The booking a viewing process was quick and painless. We were then met at the house by Hannah Rae. She was polite, friendly and professional all perfectly blended as to make us feel comfortable and “a... See more

Company replied

Rated 5 out of 5 stars

I’ve recently sold my property using Chancellors Carterton. Having never gone through the experience before and hearing it can be very stressful I was fearing the worst. However, with the help of Ella... See more

Company replied

Rated 5 out of 5 stars

We have had a great experience with the whole team at chancellors. The team managed to secure us a great buyer for our house. We had great communication throughout and detailed feedback from all viewi... See more

Company replied

Rated 4 out of 5 stars

We bought our house through Chancellors and the process was made so much easier thanks to Kirsty’s excellent communication skills. She was very efficient, pushed when things needed pushing and kept... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Black Bourton Road, OX18 3DN, Carterton, United Kingdom

  • 01993 841402

4.9

Excellent

TrustScore 5 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(297)

1,566 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer focused & honest

Professional, approachable and honest. I've had nothing but good experiences with Chancellors Carterton, and Steve Buchanan. A friendly team always willing to answer your call and help. After selling two properties, buying one, and a market valuation - nothing but positive things to say about them and would highly recommend.

March 4, 2022
Rated 5 out of 5 stars

Can not fault the service provided by…

Can not fault the service provided by Steve. From the moment he walked into the property he was positive and proactive - nothing was a hassle and and issue. Even when solicitors caused problems he went above and beyond to help both seller and buyer exchange and complete. Many thanks to him and his team.

February 4, 2022
Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish, really knowledgeable and helpful in achieving the sale of my Mothers property in Carterton.

A complex sale which Steve and his team managed impeccably.

January 4, 2022
Rated 5 out of 5 stars

TOP EMPLOYEE

Ian has been such a star in dealing with our home sale
Dealing with other estate agents in the past, Ian is by far the nicest and most proffesional of all
We have been provided with great advise and in only 5 days we managed to achieve the sale of our property!
Thanks Ian

September 28, 2021
Rated 5 out of 5 stars

I am the executor to the estate of a…

I am the executor to the estate of a lady who was the tenant of a property rented via Chancellors at the date of her death. Alannah Short, of Chancellors in Carterton, dealt with the arrangements to end the tenancy very sensitively and efficiently and I was kept fully informed throughout.

August 16, 2021
Rated 5 out of 5 stars

Professional service, highly recommend.

We rented our house out through Chancellors in Carterton and from the very beginning they were all extremely professional. We dealt with a couple of agents to start with, but it was Charmaine who saw the process out to the end and she was brilliant, incredibly helpful, knowledgeable and took a lot of pressure away from us while we concentrated on the move. She fully explained things that we didn't understand and went out of her way to be there for us, even working overtime on our last day at the property so we could hand over the keys. I would have no hesitation in recommending Chancellors and Charmaine to anyone looking to rent out their property.

August 12, 2021
Rated 5 out of 5 stars

Given the pandemic

Given the pandemic, all actions were completed promptly and assistance given when asked.

August 11, 2021
Chancellors - Carterton logo

Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, highly professional,

August 11, 2021
Chancellors - Carterton logo

Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Quick sale and got my asking price

I did not leave this review. I didn't get my asking price and the sale is still going through. I wonder how many other fake reviews there are on here.

August 9, 2021
Chancellors - Carterton logo

Reply from Chancellors - Carterton

Thank you for leaving us this great review Ian, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Georgia Amer did a fantastic job...

Georgia Amer did a fantastic job in finding us a buyer for our house in Carterton. She was always a delight to deal with!

Thank You Georgia!

August 3, 2021
Chancellors - Carterton logo

Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

have been provided with a great service…

have been provided with a great service by Mr Ian Henry the senior sales Manager at Chancellors of Carterton.
He is extremely professional and most considerate of our needs, and sets a high bar for all others.
Very impressed indeed, and always offering good advice should any purchase fall through, and promoting the quality of care that puts Chancellors ahead of other Estate Agents in this area.

July 28, 2021
Chancellors - Carterton logo

Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Carterton branch

Charmaine Smith at the Carterton branch has been fantastic helping us find a new home to rent, Charmaine has been very quick to answer any questions via phone or email and has made every step of the way easy and stress free

July 23, 2021
Chancellors - Carterton logo

Reply from Chancellors - Carterton

Thank you Miss Leonard for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look