The booking a viewing process was quick and painless. We were then met at the house by Hannah Rae. She was polite, friendly and professional all perfectly blended as to make us feel comfortable and “a... See more
Company replied
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The booking a viewing process was quick and painless. We were then met at the house by Hannah Rae. She was polite, friendly and professional all perfectly blended as to make us feel comfortable and “a... See more
Company replied
I’ve recently sold my property using Chancellors Carterton. Having never gone through the experience before and hearing it can be very stressful I was fearing the worst. However, with the help of Ella... See more
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We have had a great experience with the whole team at chancellors. The team managed to secure us a great buyer for our house. We had great communication throughout and detailed feedback from all viewi... See more
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We bought our house through Chancellors and the process was made so much easier thanks to Kirsty’s excellent communication skills. She was very efficient, pushed when things needed pushing and kept... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
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Black Bourton Road, OX18 3DN, Carterton, United Kingdom
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Very good service from all the team at carterton especially Steven Buchanan who was always at the end of the phone and happy to help.
He sold the house for us in 3 days and although proved to be tricky and drawn out this was no-fault of his chancellors or even ours.came from further down the chain but Steven was very helpful right till the end. Thankyou
What a great team! Very friendly and have worked so hard to help us sell and buy the house we want excellent service thanks so much. Highly recommended
Our team at Chancellors, led by Steve and Alice, were superb from start to finish. I would definitely use them again. Great service!
Steven Buchanan dealt with the majority of issues with regards to the sale of my property and has always kept me informed and listened to me with regards to the criteria I had in mind.
I would recommend him to anyone who uses Chancellors.
Fantastic service from start to finish not pushed into making a decision there and then polite and professional advise
Alice Rench was a joy to work with - professional, approachable, and kind. She made the process so much easier, and, to be honest, I wish all people in the house-moving process ended up more like her.
My journey into the property sale market was not without issues, although i suppose that is the case for most, Chancellors were very professional and most part very efficient. Certainly the final phase of my experience with Chancellors I could not fault, excellent communication and good advice and guidance when required. First phase was good although buyers withdrew their offer at the very last minute (no fault to Chancellors). My main and the only issue is with the middle phase of my experience, the sale of the property was delayed by at least six months due to a buyer, that who was known to Chancellors and had expressed an interest in any properties in the area, firstly couldnt get a mortgage then delayed further when a relative couldnt originally muster the funds then,after remortgaging properties took out the wrong mortgage, this took about six months of promises that never materialised. Better scrutiny and financial checks of potential buyers is my only complaint. This tarnished my otherwise good experience with Chancellors.
Would not recommend. Messed up the marketing of our property big time. Do yourself a favour go else where

Reply from Chancellors - Carterton
From start to finish with the sale of our house, Chancellors gave us nothing less than a superb service. Professional, knowledgeable, combined with excellent communication all the way. Thank you, to all the team at Chancellors, together with a special THANK YOU to Steven.
Alice Rench:
I had some quite complicated 'needs' with regard to buying a house; my financial and personal situation kept changing. Alice was very patient and continued to keep me informed of potential houses that came up and suggested various properties which matched my personal taste and rental requirements. I have just exchanged on my perfect property and that was thanks to Alice's attention to detail and understanding of what I required. Thanks!
Alice is profesional, knowledgable and affable.. Absolutely 5 star service! Thank you.
Steven was very professional, gave good advice and has a personable and friendly manner. Thank you for your help.
We are a couple of first time buyers, trying to find a home to build our future. Alice R. Has been incredibly helpful during this process which has made us feel at ease buying our first home. I’m very satisfied with the service I have received from chancellors and I look forward to our next steps working with them.
Alice was a great help, prompt in replying,very personable and professional 👌
A great ambassador for Chancellors, Carterton.
Big thankyou!
😁
Chancellors have been amazing with helping me find a property that matches my needs. Alice is always happy to help and communication is great. Thank you!
Alice has been amazing from the start as I am not the easiest of customers!! Regardless of the fact that I never answer my phone hardly ever call back and keep changing appointments!! She is relentless in her efforts to keep me up to date with all that I need and anything that might be of interest, and does so with a polite and welcoming telephone manner, never sounds annoyed when in actual fact if I were her I would be quite fed up with me by now! She is forthright in her delivery and as such I can feel confident that I know where I am at.
Alice is a super cool dudette! - does not fit the usual posterior of an estate agent which is great!
I find it hard to trust estate agents, usually I feel like there’s always a hidden agenda.
If only more were like Alice. Warms and inviting, not overbearing and definitely not over pressuring.
Knowledgeable about the market, if she didn’t know something, she was honest and came back to us with the answer.
She was also flexible with when we were able to view properties. Having a time constraint (work and kids) she worked around us as best she could.
I Would highly recommend.
If only there were more estate agents like Alice!!!
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