Chancellors - Carterton Reviews 

297
TrustScore 5 out of 5

4.9

Black Bourton Road, OX18 3DN Carterton, GB


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Rated 5 out of 5 stars

The booking a viewing process was quick and painless. We were then met at the house by Hannah Rae. She was polite, friendly and professional all perfectly blended as to make us feel comfortable and “a... See more

Company replied

Rated 5 out of 5 stars

I’ve recently sold my property using Chancellors Carterton. Having never gone through the experience before and hearing it can be very stressful I was fearing the worst. However, with the help of Ella... See more

Company replied

Rated 5 out of 5 stars

We have had a great experience with the whole team at chancellors. The team managed to secure us a great buyer for our house. We had great communication throughout and detailed feedback from all viewi... See more

Company replied

Rated 4 out of 5 stars

We bought our house through Chancellors and the process was made so much easier thanks to Kirsty’s excellent communication skills. She was very efficient, pushed when things needed pushing and kept... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Black Bourton Road, OX18 3DN, Carterton, United Kingdom

  • 01993 841402

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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4.9

All reviews

(297)

1,564 reviews in the last 12 months

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Rated 4 out of 5 stars

Very good service from all the team at…

Very good service from all the team at carterton especially Steven Buchanan who was always at the end of the phone and happy to help.
He sold the house for us in 3 days and although proved to be tricky and drawn out this was no-fault of his chancellors or even ours.came from further down the chain but Steven was very helpful right till the end. Thankyou

June 27, 2022
Rated 5 out of 5 stars

What a great team

What a great team! Very friendly and have worked so hard to help us sell and buy the house we want excellent service thanks so much. Highly recommended

June 22, 2022
Rated 5 out of 5 stars

Alice Rench: a joy to work with

Alice Rench was a joy to work with - professional, approachable, and kind. She made the process so much easier, and, to be honest, I wish all people in the house-moving process ended up more like her.

May 21, 2022
Rated 4 out of 5 stars

Sale of Picturesque Village property

My journey into the property sale market was not without issues, although i suppose that is the case for most, Chancellors were very professional and most part very efficient. Certainly the final phase of my experience with Chancellors I could not fault, excellent communication and good advice and guidance when required. First phase was good although buyers withdrew their offer at the very last minute (no fault to Chancellors). My main and the only issue is with the middle phase of my experience, the sale of the property was delayed by at least six months due to a buyer, that who was known to Chancellors and had expressed an interest in any properties in the area, firstly couldnt get a mortgage then delayed further when a relative couldnt originally muster the funds then,after remortgaging properties took out the wrong mortgage, this took about six months of promises that never materialised. Better scrutiny and financial checks of potential buyers is my only complaint. This tarnished my otherwise good experience with Chancellors.

May 21, 2022
Rated 1 out of 5 stars

Would not recommend

Would not recommend. Messed up the marketing of our property big time. Do yourself a favour go else where

May 18, 2022
Unprompted review
Chancellors - Carterton logo

Reply from Chancellors - Carterton

Hi Andrew, thank you for taking the time to get in touch. We are aware that your situation is being looked into and the hope is that we can resolve your concerns. Please can you email directors@chancellors.co.uk with your details so that we can provide further assistance. Many thanks.

Rated 5 out of 5 stars

From start to finish with the sale of…

From start to finish with the sale of our house, Chancellors gave us nothing less than a superb service. Professional, knowledgeable, combined with excellent communication all the way. Thank you, to all the team at Chancellors, together with a special THANK YOU to Steven.

April 28, 2022
Rated 5 out of 5 stars

I had some quite complicated 'needs'…

Alice Rench:

I had some quite complicated 'needs' with regard to buying a house; my financial and personal situation kept changing. Alice was very patient and continued to keep me informed of potential houses that came up and suggested various properties which matched my personal taste and rental requirements. I have just exchanged on my perfect property and that was thanks to Alice's attention to detail and understanding of what I required. Thanks!

April 25, 2022
Rated 5 out of 5 stars

Happy First Time buyers

We are a couple of first time buyers, trying to find a home to build our future. Alice R. Has been incredibly helpful during this process which has made us feel at ease buying our first home. I’m very satisfied with the service I have received from chancellors and I look forward to our next steps working with them.

April 21, 2022
Rated 5 out of 5 stars

Amazing!

Chancellors have been amazing with helping me find a property that matches my needs. Alice is always happy to help and communication is great. Thank you!

April 4, 2022
Rated 5 out of 5 stars

Alice Super Cool Dude - has been amazing from the start…

Alice has been amazing from the start as I am not the easiest of customers!! Regardless of the fact that I never answer my phone hardly ever call back and keep changing appointments!! She is relentless in her efforts to keep me up to date with all that I need and anything that might be of interest, and does so with a polite and welcoming telephone manner, never sounds annoyed when in actual fact if I were her I would be quite fed up with me by now! She is forthright in her delivery and as such I can feel confident that I know where I am at.
Alice is a super cool dudette! - does not fit the usual posterior of an estate agent which is great!

April 4, 2022
Rated 5 out of 5 stars

How selling houses should be done

I find it hard to trust estate agents, usually I feel like there’s always a hidden agenda.

If only more were like Alice. Warms and inviting, not overbearing and definitely not over pressuring.

Knowledgeable about the market, if she didn’t know something, she was honest and came back to us with the answer.

She was also flexible with when we were able to view properties. Having a time constraint (work and kids) she worked around us as best she could.

I Would highly recommend.

If only there were more estate agents like Alice!!!

April 4, 2022

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