Chancellors - Carterton Reviews 

297
TrustScore 5 out of 5

4.9

Black Bourton Road, OX18 3DN Carterton, GB


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Rated 5 out of 5 stars

The booking a viewing process was quick and painless. We were then met at the house by Hannah Rae. She was polite, friendly and professional all perfectly blended as to make us feel comfortable and “a... See more

Company replied

Rated 5 out of 5 stars

I’ve recently sold my property using Chancellors Carterton. Having never gone through the experience before and hearing it can be very stressful I was fearing the worst. However, with the help of Ella... See more

Company replied

Rated 5 out of 5 stars

We have had a great experience with the whole team at chancellors. The team managed to secure us a great buyer for our house. We had great communication throughout and detailed feedback from all viewi... See more

Company replied

Rated 4 out of 5 stars

We bought our house through Chancellors and the process was made so much easier thanks to Kirsty’s excellent communication skills. She was very efficient, pushed when things needed pushing and kept... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Black Bourton Road, OX18 3DN, Carterton, United Kingdom

  • 01993 841402

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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4.9

All reviews

(297)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional

Very professional. Kirsty and Jordan at the Carterton office were exceptional. They kept me fully updated throughout the transaction both by phone and email. They chased the buyers solicitors when needed to keep the transaction on track. I would definitely recommend these agents and would not hesitate to use them again.

June 23, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Mrs, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

A breath of fresh air

We dealt with Hannah in trying to find a rental accommodation at short notice. She was very helpful and always kept us up to date with progress. A breath of fresh air in an industry that doesn't have a great reputation.

June 3, 2025
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Reply from Chancellors - Carterton

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

We are currently in the process of…

We are currently in the process of buying our first home, and have been dealing with Jordan at the Carterton branch. We are both really impressed by the service provided from Jordan so far! He has answered any questions promptly, made us feel at ease and explained things in a professional manner. Thanks so far Jordan!

May 1, 2025
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Reply from Chancellors - Carterton

Thank you for your kind words. We are thrilled to hear about your positive experience with our team. We appreciate you taking the time to share your feedback, and we will be sure to pass it along to Jordan.

Rated 5 out of 5 stars

Kirsty and Jordan were fantastic from…

Kirsty and Jordan were fantastic from start to finish. Kirsty sorted out the key undertaking for us and nothing was to much trouble and kept us informed at every milestone. Would highly recommend them they were fantastic

March 31, 2025
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Reply from Chancellors - Carterton

Hi Mrs Dixon, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Carterton office were nothing but amazing

Carterton office were nothing but amazing from start to finish dealing with the sale of my flat. Kirsty and Jordan are very dedicated staff members who worked very hard to make sure the sale was completed.

March 24, 2025
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Reply from Chancellors - Carterton

Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Chancellors Carterton

I decided to sell my property with Chancellor’s in Carterton, because of the rapport I had with a gentleman called Jordan and a lady called Kirsty.
They have been absolutely fabulous for the whole time it has taken for the house to be sold. They have integrity and compassion.
They have kept me fully informed, chased solicitors when I could not get a response, kept the buyer updated and most of all made selling my house easy and as stress free as possible. I cannot recommend them enough. They should be the first people you contact if you wish to buy or sell a home.

March 18, 2025
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Reply from Chancellors - Carterton

Thank you so much, Tina Marie! We're thrilled to hear about your positive experience with Jordan and Kirsty. Providing integrity and compassion throughout the selling process is our priority, and we're glad we could make it stress-free for you. Your recommendation means a lot to us! If you need anything in the future, don't hesitate to reach out.

Rated 5 out of 5 stars

5* Service

We used Chancellors for a property sale and onward purchase. Jordan was very good with communications and listening to our specific requirements in the search, quickly ruling our properties and finding one suited to us. Also finding a good match for the property sale. Overall an excellent experience, I would not hesitate in recommending or using again. Many Thanks

March 10, 2025
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Reply from Chancellors - Carterton

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found Jordan to be helpful and responsive to your needs. It is wonderful to know that you were happy with the service you received, and that you would recommend us to others. We appreciate your kind words and are committed to providing excellent service to all our clients.

Rated 5 out of 5 stars

During the sale of my house Kirsty and Jordon

During the sale of my house Kirsty and Jordon supported me through all the steps. Having them close at hand, in the Carterton office, ment I could just pop in, if I needed any further information or just a chat about how things were going. It was greatly appreciated

February 13, 2025
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Reply from Chancellors - Carterton

We're so pleased to hear about your positive experience with Kirsty and Jordon. It's wonderful to know that their support and accessibility made the process of selling your house smoother. We value their dedication to providing excellent customer service and are glad they were able to assist you.

Rated 5 out of 5 stars

Fantastic service

Our experience with Chancellors has been absolutely fantastic from the moment our process started. Jordan contacted me to let me know that a property we might be interested in was coming on the market, once we had seen it on rightmove we called Jordan and a viewing was set up the very same day, Jordan was extremely friendly and professional when we met him. We have dealt with both Jordan and Kirsty throughout the whole process and their service has been second to none, they are extremely quick to respond to anything I ask and they always follow everything up over the phone. Some of the process has been quite stressful due to solicitors and they have been there every step of the way and I think without them our purchase wouldn’t have gone ahead. I would recommend chancellors to anyone who asked me as everything has been easy with them from start to finish. We are very greatful for the service we have received.

February 12, 2025
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Reply from Chancellors - Carterton

Thank you so much for your kind words, Mrs. Silver! We're thrilled to hear about your fantastic experience with Jordan and Kirsty. It's our goal to make the property buying process as smooth as possible, and we're glad we could support you every step of the way. Your recommendation means a lot to us! If you need anything in the future, don't hesitate to reach out. Best wishes in your new home!

Rated 5 out of 5 stars

Kirsty and Jordan…

We know that both Kirsty and Jordan have been working tirelessly in the selling of our property, always being very positive and professional. I cannot praise them highly enough. If you are selling your home Chancellors is the place to go

February 12, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Roy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Excellent Service from Chancellors, Carterton

Kirsty and Jordan were professional, pro-active & very supportive throughout the process. They fully understood my emotional connection with my home and were very respectful. I would have no hesitation in recommending the Carterton office of Chancellors.

January 16, 2025
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Reply from Chancellors - Carterton

Thank you Nicky for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Excellent service

Excellent service . Kirsty, Jordan and James kept us updated with weekly reports on the sale of our house throught the sales process. They were proactive in contacting our tenants and other third parties as required. We would not hesitate to use their services again in the future .

November 8, 2024
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Jim, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

First time buyer

I had some viewings with Jordan recently and he was really lovely and professional. He could answer any questions I had and was willing to look into anything I needed help with. Thank you for helping me on first time buyer journey

October 21, 2024
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Reply from Chancellors - Carterton

Thank you Sophie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Outstanding Service

From the outset Jordan at Chancellors has been brilliant. His service, communication and attention to detail is second to none. Our deal fell through in the latter stages but his commitment and willingness to do everything he could to keep the deal alive was fantastic, something we really appreciated. We will not hesitate to contact Jordan again in the future.

October 18, 2024
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Reply from Chancellors - Carterton

Thank you Chris for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

From the first step through my door I…

From the first step through my door I felt a high level confidence in my choice of requesting a valuation of which then led to a acceptable attractive agreement in which to market my home.

Super teamwork in the office in ensuring commitments were adhered to in an easy to understand friendly and competent manner from all .
We sailed a few rough seas with challenges thrown in but made it through I’m more than happy to say .

I give thanks and wish the Carterton office all the very best.

October 17, 2024
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Reply from Chancellors - Carterton

Thank you Jeanette for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent service

Kirsty and Jordan have been brilliant all the way through our process of both selling and purchasing our next property, would definitely recommend.

October 17, 2024
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Reply from Chancellors - Carterton

Hi Mr, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Totally professional as well as friendly

Totally professional as well as friendly

October 14, 2024
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Reply from Chancellors - Carterton

Thank you carolann for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Lovely, friendly, helpful staff

Helpful and approachable at all times. Explained every step of the way , was willing to help with every question asked.Friendly and made me feel I mattered.Many thanks to Jordan, Kirsty and Shelby.

October 8, 2024
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Jordan was very helpful and informative…

Jordan was very helpful and informative throughout the whole process .

September 11, 2024
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Reply from Chancellors - Carterton

Thank you Paul for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Brooke provided excellent service and…

Brooke provided excellent service and quickly got on top of the issues in a matter of days, issues that her predecessors had repeatedly failed to address over several months! Thank you Brooke.

August 30, 2024
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Reply from Chancellors - Carterton

Dear NHindmarsh,

Thank you for taking the time to leave us a 5-star review. We're thrilled to hear that Brooke provided you with excellent service and was able to resolve the issues quickly. We appreciate your kind words and will make sure to share your comments with Brooke and the rest of our team. At Chancellors - Carterton Estate Agents, we strive to provide exceptional service to all of our clients and it's great to hear that it shows.

Thank you again for choosing Chancellors - Carterton Estate Agents for your real estate needs. We look forward to serving you again in the future.

Best regards,
The Chancellors - Carterton Estate Agents team.

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