Chancellors - Carterton Reviews 

297
TrustScore 5 out of 5

4.9

Black Bourton Road, OX18 3DN Carterton, GB


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Rated 5 out of 5 stars

The booking a viewing process was quick and painless. We were then met at the house by Hannah Rae. She was polite, friendly and professional all perfectly blended as to make us feel comfortable and “a... See more

Company replied

Rated 5 out of 5 stars

I’ve recently sold my property using Chancellors Carterton. Having never gone through the experience before and hearing it can be very stressful I was fearing the worst. However, with the help of Ella... See more

Company replied

Rated 5 out of 5 stars

We have had a great experience with the whole team at chancellors. The team managed to secure us a great buyer for our house. We had great communication throughout and detailed feedback from all viewi... See more

Company replied

Rated 4 out of 5 stars

We bought our house through Chancellors and the process was made so much easier thanks to Kirsty’s excellent communication skills. She was very efficient, pushed when things needed pushing and kept... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Black Bourton Road, OX18 3DN, Carterton, United Kingdom

  • 01993 841402

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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4.9

All reviews

(297)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

Jordan and everyone else who helped at…

Jordan and everyone else who helped at chancellors were great! Very proactive and always friendly.

October 16, 2025
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Reply from Chancellors - Carterton

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Kieran arrived at the property on time…

Kieran arrived at the property on time and helpful when we couldn’t find it. He was very enthusiastic about the property, and very polite

October 10, 2025
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Reply from Chancellors - Carterton

We're happy to hear that the arrival went smoothly and that our team member was helpful and enthusiastic. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Following up on any repair work to be…

Following up on any repair work to be done and making sure they are executed. Thanks to Liveta Siugzdinyte for a job well done.

October 8, 2025
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Reply from Chancellors - Carterton

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Friendly

Friendly, approachable and knowledgeable viewing from Jordan. He was smart, turned up on time and knew lots of details about the property (what he didn't know he was happy to find out). A great viewing!

October 7, 2025
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Would use again - honest and have integrity

Having dealt with a few estate agents over the last few months, Chancellors are the ones I’d use again and recommend. Clear communication, friendly service and a feeling of honesty and integrity - thanks Kirsty, Jordan and Kieran!

October 2, 2025
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Kieran has been nothing but a delight…

Kieran has been nothing but a delight to work with. He has put 100% into our home and has paid attention to detail, asked relevant questions and has always kept a good line of communication open. He has always put our families needs first and has been extremely keen to help from the beginning.

October 2, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Not a bad word to say

I’ll be honest, I hadn’t heard great things about Chancellors within the local area however I will eat my words! Hannah has been nothing short of fantastic throughout the whole process and I’m so glad we managed to initially enquire/speak with her. The compassion, care and genuine interest in trying to help us secure a property has been wonderful. Always in contact with updates, videos of properties, but best of all she calls when she says she will! I wouldn’t hesitate for a second to recommend Hannah to anybody who is looking to rent in Carterton. Totally wonderful and I am forever grateful to her for helping make quite a stressful time in life as simple and easy as possible. Thank you Hannah, you’re a real life superstar 🌟

September 17, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Meeting Kirsty Woodley

From the the second Kirsty walked into our house I knew this is the person I wanted to sell our home. I was very anxious and nervous to be selling our home where we have lived for 26
Years. She has been so professional, honest, kept my
Husband and I informed of everything and there are not enough words to say Thankyou Kisty

September 18, 2025
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Reply from Chancellors - Carterton

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Sales department were very helpful but…

Sales department were very helpful but lettings were not so good.

September 18, 2025
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Reply from Chancellors - Carterton

We appreciate your feedback and are happy the sales team was helpful. We will address your concerns about lettings. Thanks

Rated 5 out of 5 stars

Great estate agent

Thank you to Jordan and Kirsty at Chancellors in Carterton. They were very enthusiastic about selling my property and they certainly delivered. They sold it quickly, were very helpful and professional. I would definitely recommend using them to sell your home.

September 17, 2025
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Reply from Chancellors - Carterton

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

An outstanding expert on the property market

Exceptionally dedicated and knowledgeable, her timely and comprehensive communication ensured we were always kept fully in the picture of the sale of our house. Indeed, having a 20 year relationship with Chancellors, I can state Kirsty Woodley was by far the most effective, talented and respectful manager I have known. Her understanding of the market resulted in a very positive outcome. Thank you.

September 2, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Kirsty and Jordan were spot on helpful…

Kirsty and Jordan were spot on helpful all through the process of saleing and buying a property

August 22, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent & professional service - Highly recommend

Selling a house is a difficult, stressful and emotional thing to do especially when it involves probate and the sale of a long established home. You need professionals around you who know what they are doing, are proactive, and support you to get the best result. Kirsty and Jordan at Chancellors in Carterton have done precisely this : communication has been excellent; they know who to talk to get information and results; they have operated with integrity and at the same time looked out for my best interests; I had the confidence to just let them get on with it for me.

August 19, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent, stress free experience from Team Chancellors Carterton branch

I received an excellent service from the team at Chancellors Carterton office. Kirsty was first class and explained everything thoroughly to me on our initial meeting prior to listing my property. Both Kirsty and Jordan were really professional, friendly and helpful and always kept in communication with me to confirm viewings and make sure I was happy with the timings. I was very happy with the service provided by the team.

July 30, 2025
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Jordan was professional and friendly

Jordan was professional and friendly, he made everything very clear, was very knowledgeable and helpful - thank you so much!

July 22, 2025
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent service from Kirsty and Jordan

Kirsty and Jordan have both been brilliant. We had an unexpected bump in the purchase and they handle it with such great care and reassurance. Being first time buyers neither of us really knew what to expect but they have both been knowledgeable in answering every question we had along with patience and kindness. I couldn’t have asked for better agents.

July 8, 2025
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Hannah Patterson-Davey was extremely…

Hannah Patterson-Davey was extremely helpful and accommodating. She has very clear and fast communications, and she has made the whole experience easy and stress free. We really appreciate all her help.

June 30, 2025
Unprompted review
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Burford Road Flat I purchased a new build flat back in…

I purchased a new build flat back in march after a long wait but Kirsty and Jordan were both very helpful especially Jordan who helped me with the paperwork because I did not have a printer so he printed off forms for me. Kirsty kept me informed through out the process even so it was all very stressful for all of us.

March 27, 2025
Unprompted review
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Reply from Chancellors - Carterton

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent service from approachable staff

Kirsty at Chancellors has been fantastic since we first met her. And in her absence Jordan has kept us fully informed.
From the start Kirsty has been honest, enthusiastic and approachable.
The communication has been excellent and her passion to promote the property has meant we have sold quickly.
Her guidance has been so helpful and supportive.

June 24, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Caring input

Always on hand for advice and guidance and responds promptly to enquiries, always with a caring and human touch.

June 24, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Annette, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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