Chancellors - Carterton Reviews 

297
TrustScore 5 out of 5

4.9

Black Bourton Road, OX18 3DN Carterton, GB


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Rated 5 out of 5 stars

The booking a viewing process was quick and painless. We were then met at the house by Hannah Rae. She was polite, friendly and professional all perfectly blended as to make us feel comfortable and “a... See more

Company replied

Rated 5 out of 5 stars

I’ve recently sold my property using Chancellors Carterton. Having never gone through the experience before and hearing it can be very stressful I was fearing the worst. However, with the help of Ella... See more

Company replied

Rated 5 out of 5 stars

We have had a great experience with the whole team at chancellors. The team managed to secure us a great buyer for our house. We had great communication throughout and detailed feedback from all viewi... See more

Company replied

Rated 4 out of 5 stars

We bought our house through Chancellors and the process was made so much easier thanks to Kirsty’s excellent communication skills. She was very efficient, pushed when things needed pushing and kept... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Black Bourton Road, OX18 3DN, Carterton, United Kingdom

  • 01993 841402

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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4.9

All reviews

(297)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

All good and very happy with the…

All good and very happy with the service. Would recommend

March 11, 2026
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Reply from Chancellors - Carterton

We are very happy to hear that you were satisfied with our service. We appreciate your recommendation and your feedback!

Rated 5 out of 5 stars

I found the team to have a very…

I found the team to have a very personal approach and always happy to help when needed.
Would recommend the Carterton team to anyone looking to buy within the area.
Thank you Kirsty, Jordan, Owen and Shelby.
Enjoy the cakes!

March 4, 2026
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Reply from Chancellors - Carterton

We're happy to hear that you found our approach personal and helpful. Thank you for recommending our team; we appreciate your kind words and the cakes!

Rated 5 out of 5 stars

Great service

Kirsty , Jordan and the team have been more than helpful and professional in our experience . They present a friendly, positive and can do attitude.

February 26, 2026
Unprompted review
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Reply from Chancellors - Carterton

We appreciate you sharing your positive experience! We are so pleased to hear that our team was helpful and professional and presented a friendly attitude.

Rated 5 out of 5 stars

Outstanding Service & True Professionalism

I cannot recommend Hannah Patterson-Davey highly enough. From start to finish, she has been absolutely exceptional in managing the letting of my property and the results speak for themselves.

Hannah went above and beyond at every stage of the process. Her communication was proactive, clear and reassuring throughout, making what can often be a stressful experience feel seamless and completely under control. She ensured the property was marketed effectively, secured tenants quickly, and, most importantly, took the time and care to find the right tenants.

What truly sets Hannah apart is the level at which she operates. She demonstrates the leadership, accountability and strategic oversight you would expect from someone in a far more senior position. Her attention to detail, commercial awareness and ability to manage the process end-to-end with confidence and professionalism is genuinely impressive.

She is an enormous asset to the team and delivers a standard of service that is difficult to match. I’m incredibly grateful for her dedication and wouldn’t hesitate to recommend her to anyone looking for a smooth, efficient and thoroughly well-managed letting experience

February 6, 2026
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Reply from Chancellors - Carterton

We're happy to hear that the letting of your property was so well-managed. It's great to know that the communication was proactive and clear, making the experience seamless. We appreciate your kind words and are grateful for your recommendation.

Rated 5 out of 5 stars

The reason I chose Chancellors to take…

The reason I chose Chancellors to take on my rental was because of the warm welcome I received from Hannah Pattererson -Davey
As soon as I walked in the door she greeted me with a genuine friendly smile. Instantly I knew that I would be happy and confident knowing that if I had any queries I could just ask and she would be more than happy to help me
I know that if I had not received such a nice greeting from her I would have gone else where.

February 5, 2026
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Reply from Chancellors - Carterton

We're happy to hear that the warm welcome made such a positive impression! It's great to know that the greeting you received gave you confidence in our services. Thank you for sharing your experience; we appreciate your feedback.

Rated 5 out of 5 stars

Champion Chancellors Team

Kirsty, Jordan and Shelby gave us fabulous customer service. We can not fault them at all, they gave us regular telephone updates, emailed any progress reports or conversations and would happily recommend them to anyone!

January 22, 2026
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Reply from Chancellors - Carterton

Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

The customer service was efficient and…

The customer service was efficient and precise throughout.
The final handover of the apartment was stress-free and carried out with great professionalism.
Thank you for providing us with excellent work.

January 6, 2026
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Reply from Chancellors - Carterton

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Kieran Everett and the Carterton team…

Kieran Everett and the Carterton team did an excellent job navigating a house sale in the Bampton area. Friendly, professional and proactive, I would strongly recommend him and his colleagues.

December 19, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

My interactions during my search for a…

My interactions during my search for a house with Hannah have been so wonderful, and one that needs recognition. Despite the negatives I got from friends regarding how less helpful the chancellor would be for me to find a house, was proven wrong through her and other team members i come across when I visited the office. She was professional and supportive all the way, until a house was found. I am so grateful to the institution and her. God be with you all as you continue supporting the community. Compliments of the season.
regards,
pardon

December 19, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

We had a really positive experience…

We had a really positive experience with this estate agent, especially in the hands of Kieran. Communication was clear and the team were supportive throughout the process. The progression team was a real bonus with Shelby being there to keep everything moving along, which we really appreciated.

December 19, 2025
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Reply from Chancellors - Carterton

We're happy to hear about your positive experience with our team. It's great to know that the communication was clear and the team was supportive. We appreciate your feedback regarding the progression team.

Rated 5 out of 5 stars

Excellent Customer Service

We have been extremely impressed with Chancellors in Carterton - there is a very friendly atmosphere every time we visit the branch. Hannah is particularly helpful and informative, as well as being both patient and supportive.

December 2, 2025
Unprompted review
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Reply from Chancellors - Carterton

We're happy to hear that you've been impressed with our friendly atmosphere. It's great to know that our team has been so helpful, informative, patient, and supportive during your visits. Thank you for your positive feedback.

Rated 5 out of 5 stars

Hannah was excellent!

December 4, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

A masterclass in Estate Agency. Great team

The whole end to end experience has been great from Kirsty doing the initial valuation through to closing the sale. Jordan & Kirsty were always available with feedback and insights from our viewers and gave some invaluable advice. Following the offer this high level of service didn't just continue it accelerated. We had great buyers but not so great solicitors and Kirsty and Jordan kept not only our sanity intact but our buyers and actually the whole chain on track. I would like to pay special compliments to Shelby who went above and beyond on several occasions to help this sale happen. I compliment Chancellors on having the foresight to employ someone in this role and she was exemplary.
It has really felt like a team effort and we have always felt in safe hands, even when Kirsty and Jordan were unavailable Kieran always came through and got messages across which were answered in a timely fashion.
A big thank you from Pam & myself for all your help.

November 28, 2025
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Above and Beyond at Every Step

We can’t thank Kirsty and Jordan enough for everything they did in helping us sell our house and buy our new one. Honestly, at this point we’re surprised they didn’t start charging us rent for how often we popped into the office… I’m sure they saw us walking up the street and thought, “Ah yes, our part-time colleagues have arrived.”

From the very first viewing to the final signatures, they kept us updated on absolutely everything. Their communication was spot-on—so good, in fact, that we’re a little worried we’ve been spoiled for all future customer service in life. They were always friendly, always helpful, and always on top of things.

What really stood out was their determination to get the sale over the line. No matter what cropped up, they handled it with professionalism, persistence, and a sense of humour that definitely kept us sane.

We’re so grateful for all their hard work, patience, and support. If you’re looking for an estate agent who’ll go above and beyond—and who won’t mind you showing up in the office so often they start wondering if you want a desk—Kirsty and Jordan are your people.

Highly recommend! 🏡✨

November 11, 2025
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Reply from Chancellors - Carterton

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Kieran

Kieran has arranged a few viewings for us. It’s the beginning of our search and as first time buyers we have felt at ease with Kieran. He stayed late for us with one of our viewings due to our working hours which we really appreciated. Even if he wasn’t sure on something he would find out as soon as possible and come back to us. Thank you for your help so far! Kieran is confident, approachable and helpful.

November 14, 2025
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Reply from Chancellors - Carterton

Thank you Anna for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Excellent agent

We viewed four properties with Keiran on the same day. Keiran was very knowledgeable about each individual property and understood our needs with the kind of property we were looking for. Keiran was very helpful and not at all pushy, which was much appreciated. We would highly recommend him. Thank you Keiran for your time and patience.

October 24, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great personality very informative…

Great personality very informative unlike
most estate agents you meet the guys good at his job good knowledge of all
Properties and very helpful

October 24, 2025
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Hannah at Chancellors has been…

Hannah at Chancellors has been brilliant - really proactive in finding the right house for me and has made the whole process run smoothly. Highly recommend!

October 22, 2025
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Reply from Chancellors - Carterton

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Kieren was brilliant

Kieren was brilliant. Answered every question and if he didn’t know he found out. Did not rush us and talked us through the whole property room by room.
A great addition to the sales team At chancellors

October 16, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Fantastic Team

This was a very personal rollercoaster and stressful journey. Jordan Horne and Kirsty Woodley were exceptional and supported me along the way.
They always provided great service and expertly delivered.

October 14, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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