Chancellors - Carterton Reviews 

297
TrustScore 5 out of 5

4.9

Black Bourton Road, OX18 3DN Carterton, GB


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Rated 5 out of 5 stars

The booking a viewing process was quick and painless. We were then met at the house by Hannah Rae. She was polite, friendly and professional all perfectly blended as to make us feel comfortable and “a... See more

Company replied

Rated 5 out of 5 stars

I’ve recently sold my property using Chancellors Carterton. Having never gone through the experience before and hearing it can be very stressful I was fearing the worst. However, with the help of Ella... See more

Company replied

Rated 5 out of 5 stars

We have had a great experience with the whole team at chancellors. The team managed to secure us a great buyer for our house. We had great communication throughout and detailed feedback from all viewi... See more

Company replied

Rated 4 out of 5 stars

We bought our house through Chancellors and the process was made so much easier thanks to Kirsty’s excellent communication skills. She was very efficient, pushed when things needed pushing and kept... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Black Bourton Road, OX18 3DN, Carterton, United Kingdom

  • 01993 841402

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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4.9

All reviews

(297)

1,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Buying my first home

Jordan was great at carrying out the viewing, happy to answer any questions as well as no be pushy, he was able to leave you to it freely and look around. So far has kept a great communication going through the sale and has made it so far an easy experience to purchase my first home, Thanks Jordan!

February 24, 2024
Rated 5 out of 5 stars

Best Estate Agents in West Oxfordshire

My experience with Jordan Horne/kirsty Woodley was seamless, excellent & their professional personable manner was nothing short of exemplary.
Carterton Chancellors are the best estate agents in my opinion because of their great communication, excellent honest skills & SME knowledge of the market! Throughly recommend them to guiding you the most expensive product you will ever purchase!!

February 16, 2024
Rated 5 out of 5 stars

Accessible property viewing - Seamless!

From making the initial booking, to viewing the property, this was a most enjoyable experience. Particularly as I'm significantly visually impaired, which meant ideally I'd benefit from being able to have more time to view the property. Fortunately Jordan was very helpful & considerate and was able to accommodate me for another visit at very short notice. On some occasions estate agents can be negatively perceived, but I feel I must say the current 'crop' of staff employed by Chancellors have all made viewing this popular property a pleasant experience. I wouldn't hesitate to recommend this estate agent. Jordan was very good, with a 'can do' approach and inclusive too - which was very much appreciated. Thank you!

February 10, 2024
Rated 5 out of 5 stars

First class responsive speedy honest …

Right from day when I first spoke with the branch manager we have had nothing but a first class responsive service . We have received sound advice and honesty. We received the same level of service from the area manager, who like all at the local branch, went above and beyond to ensure the sell of our property went as smoothly as possible. Being new to the buying and selling of houses experience, we were supported at every step of the way and through the processes. I cannot thank Kirsty enough for her direct support and helping and guiding us. Following her advice, we sold in less than a week. Would totally recommend this agent and branch

January 17, 2024
Rated 5 out of 5 stars

We found Kirsty to be always ready to…

We found Kirsty to be always ready to help, understanding and approachable, which worked perfectly for us.
Thank you.

August 22, 2023
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 3 out of 5 stars

The system I was put through with was…

The system I was put through with was not very good. To start the signal wasnt great and the lady I spoke to was quite unprofessional by saying "for Gods sake" when the phone wasn't working and thinking I couldn't hear. Whilst annoying when these things don't work, I don't expect to hear that from the sales team. Also finding the property we wanted to view was entirely too difficult despite me describing in full detail the property I wished to view. Didn't fill me with confidence when it took more than a few minutes to find which propertey I was wanting to view.

December 8, 2023
Rated 4 out of 5 stars

Jordan went above and beyond

Our main point of contact was Jordan who I cannot praise highly enough other parts of the sale and completion of the sale was frustrating but Jordan could not do enough and went above and beyond.

December 1, 2023
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Kirsty and her team were always in hand…

Kirsty and her team were always in hand during the selling process. They found a cash buyer for our property within weeks and were amazing with all aspects of communication. We’d recommend selling with their team!

November 29, 2023
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

All the staff have been extremely…

All the staff have been extremely helpful in our search for a new home.
Jordan went above and beyond when searching for us. Great communication and pleasant to deal with

November 21, 2023
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

My move took much longer than first…

My move took much longer than first thought but Jordan never gave up and was always very helpful and got there in the end!

November 17, 2023
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Excellent communication

We bought our house through Chancellors and the process was made so much easier thanks to Kirsty’s excellent communication skills. She was very efficient, pushed when things needed pushing and kept us updated all the way through.
Many thanks to Kirsty and her colleagues!
Steve & Kay

September 5, 2023
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Steve & Kay, It would mean a lot to the Carterton team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Home

My experience with the company was not good at the start it took them a long time to sell the house but when Jordon Horne came along and took over he was brilliant easy to talk to and keep in touch with what was going on every week I haven’t had the pleasure of meeting with him as I’m living in Scotland and Chancellors was selling the house so it was great when Jordon took over he could not have be more helpful and a lovely person to talk with I hope he goes a long way with Chancellors it’s people like him the company needs

September 25, 2023
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Kirsty and Jordan went above and beyond…

Kirsty and Jordan went above and beyond their role. The whole purchasing of the house became complicated due to above parties in the chain but with Kirsty and Jordan pushing and chasing, I honestly feel the whole purchase would have fallen through. They were through, supportive and called back when they said they would.

August 28, 2023
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Chancellors

Turned up on time very professional and talked me thru all questions I had re property

August 14, 2023
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Claire, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us

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