Chancellors - Central Admin Team Reviews 

446
TrustScore 4.5 out of 5

4.4

Building 1, Meadows Business Park, GU17 9AB Blackwater, England, GB


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Rated 5 out of 5 stars

Saffron has been super helpful and honestly is one of the few who does reply emails and follow up promptly with calls when I do reach out to chancellors and it doesn’t go unnoticed. I do see a cle... See more

Company replied

Rated 5 out of 5 stars

I am a landlord with Chancellor's fully managed tenancy service. Lauren Walker manages my property and provides exceptional service, always proactively taking care of any issues and going the extra mi... See more

Company replied

Rated 5 out of 5 stars

Lauren Clancy in Bracknell really helped to resolve the issue of arranging a plumber to come and solve a leak issue at my property. She managed to clarify the new process supporting Dana, property m... See more

Company replied

Rated 5 out of 5 stars

Efficient service from the admin team - I was contacted within agreed time frame, informed of what was required and then was provided with support to ensure that all the detail required was completed... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Building 1, Meadows Business Park, GU17 9AB, Blackwater, England, United Kingdom

  • 01344 408410

4.4

Excellent

TrustScore 4.5 out of 5

446 reviews

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4.4

All reviews

(446)

1,721 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service very efficient and good…

Great service very efficient and good communication.
Thanks!

February 14, 2025
Chancellors - Central Admin Team logo

Reply from Chancellors - Central Admin Team

Thank you Merlin for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Fiona Shkreli review

I have had my property managed by Chancellors for several years. There have certainly been some ups and downs. However, most recently, my main point of contact has been Fiona Shkreli.

She has proven that she can deal with, find solutions for and resolve any issue that has arisen. She is helpful, polite and insightful. We are happy in the knowledge that our property is being looked after in this way.

Thank you Fiona! Keep up the good work.

February 6, 2025
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Reply from Chancellors - Central Admin Team

Thank you Mr Heath for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Excellent service and prompt responses

Excellent service and prompt responses. Professional and courteous

February 6, 2025
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Reply from Chancellors - Central Admin Team

Thank you for your kind words. We are thrilled to hear that you were impressed with our service and appreciate your feedback. We strive to provide a positive experience for all our customers, and we are happy to hear that we met your expectations.

Rated 5 out of 5 stars

Rebecca Fields MARLA is very…

Rebecca Fields MARLA is very professional in her approach and ensures all information is provided and understood. Her support is greatly appreciated

February 6, 2025
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Reply from Chancellors - Central Admin Team

We are so glad to hear that you had a positive experience with Rebecca. Her dedication to providing excellent customer service is truly appreciated.

Rated 5 out of 5 stars
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Reply from Chancellors - Central Admin Team

Thank you Yazzd for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Efficient and professional

Liberty provided efficient support regarding a mid-tenancy review. Thanks.

January 15, 2025
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Reply from Chancellors - Central Admin Team

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great customer service

January 9, 2025
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Reply from Chancellors - Central Admin Team

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Ellie came for the photography of our…

Ellie came for the photography of our house and she was really great. We were informed ahead of time about it..so we had time to get ready.

Kayleigh organised the brochure of sale property for chancellor. We are happy with her service

December 16, 2024
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Reply from Chancellors - Central Admin Team

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Brilliant service from Jenny Webb

Jenny Webb has helped no end in assisting with my launch to market.
It was important to me that the finer details were in hand when preparing the listing and over this period Jenny has been proactive, responsive and communicative end to end, making sure I was entirely happy and ready to go!
Jenny, you’re a credit to the Chancellors Group - 5* and more - Thank you Jenny! 😊

December 11, 2024
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Reply from Chancellors - Central Admin Team

We are so pleased to hear about your positive experience with Jenny. It's wonderful to know that she was able to provide you with the support and guidance you needed for your launch. Her dedication to ensuring your satisfaction is truly commendable.

Rated 5 out of 5 stars

Lauren Clancy in Bracknell

Lauren Clancy in Bracknell really helped to resolve the issue of arranging a plumber to come and solve a leak issue at my property. She managed to clarify the new process supporting Dana, property manager, which was causing me slight confusion.

I would suggest Chancellors does need to work out a way that payment can be covered by credit card. Overall Lauren was keen to help and it was really appreciated.

December 6, 2024
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Reply from Chancellors - Central Admin Team

We appreciate your kind words about Lauren's efforts in resolving your leak issue. We are glad that she was able to clarify the new process and provide you with the support you needed. We value your feedback regarding credit card payments and will take it into consideration as we continue to improve our services.

Rated 5 out of 5 stars

Lauren Walker exceptional Property Manager

I am a landlord with Chancellor's fully managed tenancy service. Lauren Walker manages my property and provides exceptional service, always proactively taking care of any issues and going the extra mile chasing down and resolving things that arise. I am always grateful when Lauren is on the case as I know things will be resolved as quickly as possible without fuss. Really brilliant, thank you Lauren

December 6, 2024
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Reply from Chancellors - Central Admin Team

We are thrilled to hear about your positive experience with our fully managed tenancy service. It's wonderful to know that Lauren has consistently provided you with exceptional service and has gone above and beyond to address any issues that have arisen. We are committed to providing our clients with the best possible service and we are grateful for your kind words.

Rated 5 out of 5 stars

Rebecca Fields was very knowledgeable…

Rebecca Fields was very knowledgeable and extremely helpful. Keep up the good work

November 15, 2024
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Reply from Chancellors - Central Admin Team

Thank you for leaving us this great review Ayendra, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Staff kept me informed at all stages

Staff kept me informed at all stages, were very friendly, informative and professional.

November 1, 2024
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Reply from Chancellors - Central Admin Team

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Admin experience …

Louise was an absolute star managing difficulties we ran into with great enthusiasm and professionalism. I felt in save hands and apreciate all her efforts.

October 31, 2024
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Reply from Chancellors - Central Admin Team

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 3 out of 5 stars

helpful and efficient

October 25, 2024
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Reply from Chancellors - Central Admin Team

Hi Sally, we are so pleased that you enjoyed your experience with us and left this great feedback. Is there anything that we can do to boost your rating to reflect the positive experience that you had? Many thanks.

Rated 5 out of 5 stars

From a landlords perspective when a…

From a landlords perspective when a problem occured at my property, Liliana Cristiano and team were able to find an excellent solution in a quick and orderly fashion.
Both myself as the landlord, as well as my tenant are very pleased with the outcome.

October 16, 2024
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Reply from Chancellors - Central Admin Team

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great company

Great company. No problems at all and are extremely professional.

October 16, 2024
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Reply from Chancellors - Central Admin Team

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

the staff at Bracknell office were most…kind and helpful

the staff at Bracknell office were most helpful but felt let down by Kashan not attend my home when we had agreed a time. thanks for staff at Bracknell for sort the issue and i had Rakesh come over almost on time on friday to start my contract for Sale and mktg. with Chancellors Slough. thanks to you and Amy and Charlie and Paul. kind regards ms. kaur.

September 13, 2024
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Reply from Chancellors - Central Admin Team

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

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