Chancellors - Central Admin Team Reviews 

446
TrustScore 4.5 out of 5

4.4

Building 1, Meadows Business Park, GU17 9AB Blackwater, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Saffron has been super helpful and honestly is one of the few who does reply emails and follow up promptly with calls when I do reach out to chancellors and it doesn’t go unnoticed. I do see a cle... See more

Company replied

Rated 5 out of 5 stars

I am a landlord with Chancellor's fully managed tenancy service. Lauren Walker manages my property and provides exceptional service, always proactively taking care of any issues and going the extra mi... See more

Company replied

Rated 5 out of 5 stars

Lauren Clancy in Bracknell really helped to resolve the issue of arranging a plumber to come and solve a leak issue at my property. She managed to clarify the new process supporting Dana, property m... See more

Company replied

Rated 5 out of 5 stars

Efficient service from the admin team - I was contacted within agreed time frame, informed of what was required and then was provided with support to ensure that all the detail required was completed... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Building 1, Meadows Business Park, GU17 9AB, Blackwater, England, United Kingdom

  • 01344 408410

4.4

Excellent

TrustScore 4.5 out of 5

446 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(446)

1,727 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

really helpful and received prompt…

really helpful and received prompt replies from Rebecca. Thank you.

August 28, 2024
Chancellors - Central Admin Team logo

Reply from Chancellors - Central Admin Team

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Charlotte and teams great service

Charlotte, Steven and Tilly are amazing. They helped me with my HMO property letting service. The Chancellor agent is so professional and easy to communicate with.

I will definitely use them again for next year letting service.

August 23, 2024
Chancellors - Central Admin Team logo

Reply from Chancellors - Central Admin Team

Thank you for this fantastic review!

Rated 5 out of 5 stars

Timely response to emails

Timely response to emails, ability to handle issues professionally, and a lot of convenience for me

August 14, 2024
Chancellors - Central Admin Team logo

Reply from Chancellors - Central Admin Team

Thank you for this fantastic review!

Rated 4 out of 5 stars

Rebekka was very professional

Rebekka was very professional

July 17, 2024
Chancellors - Central Admin Team logo

Reply from Chancellors - Central Admin Team

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Working with Kayleigh is always a…

Working with Kayleigh is always a pleasure, she is professional, ultra efficient and always very accommodating.

Dealing with Chancellors has been a very positive experience for me.

July 16, 2024
Chancellors - Central Admin Team logo

Reply from Chancellors - Central Admin Team

Thank you for this fantastic review!

Rated 5 out of 5 stars

Good experience with listing our property

Kayleigh was always helpful and to the point, followed up promptly when needed and kept in contact to ensure things moved along smoothly with our property listing.

July 5, 2024
Chancellors - Central Admin Team logo

Reply from Chancellors - Central Admin Team

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars

Tenancy renewal service

The process of renewing the tenancy for my flat was straight forward and hassle free. The communication was excellent. Links provided for relevant document signing were timely and very easy to use.

I would have no hesitation in recommending this service to others.

June 25, 2024
Chancellors - Central Admin Team logo

Reply from Chancellors - Central Admin Team

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars

Knowledgeable and helpful.

Good, helpful customer service. Fast to get property on the market. Helpful every step of the way.

June 19, 2024
Chancellors - Central Admin Team logo

Reply from Chancellors - Central Admin Team

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Good customer service

Leeann was extremely patient with me in completing the appropriate details on the form and explained everything well. She took her time and did not show any anxiety when I didn't understand something. I was very impressed with her handling of what I saw as a tricky piece of work. Well done to her.

June 17, 2024
Chancellors - Central Admin Team logo

Reply from Chancellors - Central Admin Team

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent service

June 7, 2024
Chancellors - Central Admin Team logo

Reply from Chancellors - Central Admin Team

Thank you for this review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Thanks Amber

Really thanks for Amber and her team with very professional and helpful respond.
She can answer my questions very quickly and helping to have a correct direction for me.
She can respond my email before 8am, and always very quickly. Really appreciate for her work.

June 3, 2024
Rated 5 out of 5 stars

I wanted to take a moment to share my…

I wanted to take a moment to share my experience with Leeann during our recent phone conversation. Leeann’s professionalism and extensive knowledge were evident throughout our conversation. She provided excellent support, and her patience was greatly appreciated. Thanks to her assistance, we were able to successfully complete the task without any hiccups.

I am very pleased with the service I received from Leeann, and I wanted to express my gratitude. Please pass along my positive feedback to her.

May 22, 2024
Rated 5 out of 5 stars

Professional and supportive

Over 30 years since our last house sale, many things have changed. Chancellors have guided us through the steps in an efficient professional manner. From local to Head Office and associate providers the service has been exemplary.

April 18, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look