Chancellors - Client Advice Team Reviews 

Being a first-time buyer I was really sceptical about the entire process of buying my first home. There is TMI available over the internet and the process can be really intimidating especially if you're buying your first home. Hence I approached my search with much caution, especially when the advice I was given was, ' Ultimately the agent works for the seller and not the buyer...'.

However, right from our very first conversation, Chris (Gray) seemed really friendly and patient while the other agents were dry and transactional in their way of doing business. He patiently listened to my worries, concerns and naive questions and answered them honestly.

As a result, I found my first (ideal) home with the right kind of guidance and support. Furthermore, I was also impressed with the work ethic at chancellors after I read some very worrying information online which Chris helped filter promptly. He was available whenever I needed help/clarifications.

Thank you for making the stressful process of looking for my first home seamless and as stress-free as it can be. I wish all first-time buyers & sellers have the fortune to have an agent like Chris on board.

Best wishes,

Indroneel

Despite having a quirky flat to sell, Chancellors persevered and managed to find a buyer. Their advice was always sound and I would highly recommend them.

Thank you all at Chancellors for your professionalism and keeping me informed during the process of sale. I bought my property from you 18 years ago and you sold it 18 years later.

I have always had a great service. It’s a pleasure working with the chancellor team.

I have had the pleasure of having Lynn Dunlop from the Client Advice Team assist me in the sale of my property. She has been friendly, polite & a tremendous help. I would gladly recommend using them to anyone.

Following the collapse of the sale of our house, Louise stepped in to drive the sale forward and increase footfall. She has offered continued support, help and advice. We have accepted a new offer and Louise has told us she will be there for continued support should we need it.

I have ben very pleased with the prompt and professional service I have received from Louise. Any questions I have had have been dealt with in an efficient and clear way and nothing has been too much trouble if there has been anything that I didn't understand or if I needed any guidance.
I would happily recommend the service and would use it again.

Poonam Shah is a Client Advice Executive with Chancellors and is a very efficient, courteous and polite lady who, if she says she will do something, she does it! She explains the current status of my property for sale with clarity and is prompt in dealing with matters; she is a great asset to this Company.

Lynn was extremely helpful in her advice, and ultimately her guidance led to my property going under offer within a week of actioning what she suggested.

I cant thank the client advise team at chancellors enough especially Mr Chris Gray who has offered me support and honest advice throughout marketing my property. Every conversation has been followed up with an email so there is always a copy of the information discussed for me to refer back to if needed.
I cant fault the client advice team at all. Thank you.

Thanks for great service..... Happy new year.

This is the first time I have sold a property and Louise has been amazing at helping me progress with my buyers and explaining all the steps that are needed. She has chased the branch for me and worked tirelessly to resolve issues and answer questions I have had. She has been operating at a higher level than the rest of the Chancellors organisation and I wish all the team were as efficient as Louise.

I have nothing but praise for Louise Hughes who handled a very difficult situation regarding my father being badly let down by Chancellors with the utmost integrity and professionalism and I would go as far as to say that without Louise and her calm and sensible approach I would definitely have taken the matter further !
Louise is a credit to the Client Advice Team and I hope the management at Chancellors appreciate her !!

I have had excellent service from the Client Advice Team at Chancellors.

They have always been there to help me and advise me on any little issue arising from the sale of a property.

Louise and Chris helped save the day. I was having a lot of difficulties with the branch at the time and these two stepped in. They renewed my faith in chancellor's.
Without them I would have left. Thank you Louise and Chris.

Very helpful service with regular updates.

Louise Hughes has been fantastic, She has been polite and professional at all times.
Louise has helped with my frustrations from Branch when they have not given the Viewers the information that they have been given over a 100 times, also frustrations with Branch not checking with Viewer that they have seen the floor plan

Thanks Louise

Spoke with Sarah Watson over the telephone and she was extremely helpful and professional and she kindly resolved my problem.

Louise Hughes, is a fantastic worker, she clearly takes pride in her work and will call you on a regular basis to ensure client satisfaction. She is a good ambassador for chancellors. My experience with with the Stanmore branch has been sub standard to say the least, however Louise has great throughout...

I was impressed with how much feedback we received which reassured us that everything possible was being done on our behalf.