Chancellors - Finchley Reviews 

429
TrustScore 4 out of 5

4.2

336 Regents Park Road, N3 2LN London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Chancellors is a fantastic property management company. They are professional, responsive, and always go above and beyond to take care of my property, especially Bethany Vincent. They have a great tea... See more

Company replied

Rated 5 out of 5 stars

Abdalla Shatiry of Chancellors was amazingly helpful to mum and me when trying to find a flat for her recently. It's a horrible time to try to rent, and Abdalla checked in with us every few days and w... See more

Company replied

Rated 5 out of 5 stars

Thank you Lloyd and Karen from Chancellors Estate Agents to get us over the line buying our property. You persisted in keeping the sellers on board even though we were all frustrated by the long detai... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Lloyd from Chancellors for many years now. He is without a doubt the friendliest and most professional estate agent I have ever come across. His easy going nature, friendly sm... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 336 Regents Park Road, N3 2LN, London, United Kingdom

  • 020 8349 3320

4.2

Great

TrustScore 4 out of 5

429 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(429)

1,741 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chancellors Finchley

Chancellors Finchley - Lloyd, Cameron & Robert have been extremely diligent in selling my property. They showed the property to prospective buyers and displayed a good knowledge of the house and area. I would recommend these agents.

April 9, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you Sharon for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Quick and efficient

Lloyd was very quick in getting back to book viewings and getting the process of the sale started once an offer was made. He is friendly and answers questions clearly and pleasantly. Very pleased with the service provided and highly recommend using him and Chancellors.

April 9, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you KO for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

5 star to Sirus

We are in a process of renting from chancellors. Sirus in Finchley branch been super helpful and friendly. He has provided us with 5* service.

March 31, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Hi Ms Abbasi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

This was a difficult sale and Mr…

This was a difficult sale and Mr Schaverien was so involved throughout,his perseverance and professionalism was impressive without which I am sure the sale would have aborted
Daniel Platt. Director

March 31, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you Daniel for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 1 out of 5 stars

Poor customer service

I booked a viewing 3 days ago on a 1 bedroom in Finchley with Ty.
Me and my partner, both left work early to arrive on time.
When I was waiting for the agent to arrive at the property( because at a meeting you always go at leat 15 min earlier) , at 16 39 he called me saying that the flat was just rented.
One of the biggest lie I ever heard.
At that time he had to be at the property or at least on hi's way with the keys in hi's possesion.
I bet he forgot about the viewing.
Poor customer service.

March 29, 2021
Unprompted review
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you for reaching out to us Sergiu, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.

Rated 5 out of 5 stars

This message I send to Mr sirus kayedi

This message I send to Mr. Cyrus Kaidy is due to the very, very good and excellent attitude regarding showing the house for rent and the complete and comprehensive explanation that my wife and I are very pleased with and I have a special congratulations for your company for Having such a person.
Thanks regarding

March 26, 2021
Rated 4 out of 5 stars

Would recommend!

Ty was really friendly and helpful in finding us our perfect rental, would highly recommend him!

Chancellors overall are extremely professional and thorough in all documentation, would recommend.

Only negative was the referencing through their referencing agent 'Canopy', very hard to pass the referencing if you literally don't tick all the boxes. No room for any sort of human explanation.

March 22, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you Holly for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Thanks a millions Sirus

I need to say thanks so much to sirus for helping me finding the flat i need.

you are so friendly and professional, and every time i need help you never late, i have also recommended you to 2 friends of mine.

Again thanks so much.,

Mohamed Elmessiri

March 19, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you Mr Elmesseri for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I am happy to work with your company

I am happy to work with your company. Thank you very much

March 19, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you Mr Dastoori for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Fast and efficient.

Fast and efficient.

I was able to book viewing on the same day and moved in within 2 weeks.

March 13, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you Mr Galickis for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I am writing here to express my opinion…

I am writing here to express my opinion about the professionalism of this agency, specifically Sirus Kayedi, who showed us around the property, and was very quick, reliable, on time, and efficient in delivering the service you expect for the price you paying for a property. If you want a reliable agency, contact these guys! 5star

March 10, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you Mr Kiszely for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very helpful

When I saw the house on the site, he quickly made a viewing, with their help I was able to find a suitable house. He is very punctual, polite and patient.

March 10, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you for leaving us this great review Mrs Rahimi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Five star for Sirus Kayedi

I had a viewing appointment for a flat with Sirus, he was polite and helpful. He answered every question very patiently. His perseverance after the viewing is appreciated. Thank you for the support.

March 10, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you Ms Akbari for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

The entire process was smooth

The entire process was smooth, fast and efficient.

Highly recommended.

March 9, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Hi Zen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great service

Great service, very actively helping

March 9, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you for leaving us this great review Mr Fowler, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Mor thank you for your wonderful…

Mor thank you for your wonderful support.
Your customer service is the best...

March 9, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you Mr Desmond for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Highly Recommended

Sirus was a fantastic help. He really pushed to get me the best deal to suit both myself and the landlord. Very professional and an overall great experience.

March 3, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you for leaving us this great review Ms Burton, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Highly recommended

Was very helpful and understanding my family needs

February 26, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great helper and very professional…

Great helper and very professional service highly suggested and thank you very much for your help Sirus K.

February 25, 2021
Chancellors - Finchley logo

Reply from Chancellors - Finchley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look