Chancellors - Fleet Reviews 

99
TrustScore 4.5 out of 5

4.5

106 -108 Fleet Road, GU51 4PA Fleet, England, GB


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Rated 4 out of 5 stars

Alfie from the Fleet office was brilliant at selling the house as he sold in less than a week...didn't even have time for the sign to be put up! We did have a few bumps with the Sales Progression tea... See more

Company replied

Rated 5 out of 5 stars

I viewed a property in Fleet that I particularly wanted to see. I live 3 hours away so getting back can be challenging - this one already had a block of viewings lined up so they were only doing them... See more

Company replied

Rated 5 out of 5 stars

I am extremely impressed with Stephen Hardy and the team at Chancellors in Fleet. I receive an email every week listing the activity on the property portals and then, next day (without fail), Stephen... See more

Rated 5 out of 5 stars

Matt Carter has been my contact with Chancellors for some time now and I cannot praise highly enough his professionalism, help and thoughtfulness. He was in constant and regular contact with me dur... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 106 -108 Fleet Road, GU51 4PA, Fleet, England, United Kingdom

  • 01252 983900

4.5

Excellent

TrustScore 4.5 out of 5

99 reviews

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4.5

All reviews

(99)

1,830 reviews in the last 12 months

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Rated 4 out of 5 stars

Positive

Alfie from the Fleet office was brilliant at selling the house as he sold in less than a week...didn't even have time for the sign to be put up!
We did have a few bumps with the Sales Progression team as the case handler assigned to us originally was not responsive at all, however when Melissa was assigned to our case things actually started happening as Melissa did her best to get responses from the bottom of our chain that was very slow. Overall experience was positive, however could have been outstanding if we had a good case handler from the sales progression team from day 1.

January 23, 2025
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Reply from Chancellors - Fleet

Hi Amanda, thank you for your feedback! We're thrilled to hear Alfie exceeded your expectations with such a quick sale. We apologize for the initial challenges you faced with the Sales Progression team. We're glad Melissa was able to turn things around for you. Your experience is important to us, and we will use your comments to improve our services. Thank you for choosing Chancellors - Fleet Estate Agents!

Rated 4 out of 5 stars

Great experience!

Great experience dealing with Chancellors team. Alfie and Gareth in particular have been very helpful handling my case with ease and smooth communications.

January 23, 2025
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Reply from Chancellors - Fleet

Thank you Bir for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

First Class Service

Matt Carter has been my contact with Chancellors for some time now and I cannot praise highly enough his professionalism, help and thoughtfulness.
He was in constant and regular contact with me during the time my property was on the market, which is rare indeed for many Estate Agents.
On the strength of the above I would not hesitate to recommend Chancellors when buying or selling property.

November 19, 2024
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Reply from Chancellors - Fleet

Thank you so much for your glowing review, Mrs G Baile! We're thrilled to hear about your positive experience with Matt Carter. His dedication and professionalism are truly commendable, and we're glad he made your property journey smooth. Your recommendation means a lot to us. If you need any further assistance in the future, please don't hesitate to reach out!

Rated 5 out of 5 stars

Viewing in Fleet with Alfie

I viewed a property in Fleet that I particularly wanted to see. I live 3 hours away so getting back can be challenging - this one already had a block of viewings lined up so they were only doing them on a certain day but Alfie helped me out, listened to my circumstances and managed to make an exception and get me shown around at a time that worked. This was really appreciated and I haven’t seen this flex from other agents in the area.

October 18, 2024
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Reply from Chancellors - Fleet

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Matt was very helpful throughout the…

Matt was very helpful throughout the property purchase process. Although there also was a dedicated team to follow up/chase solicitors etc. for progress, but on occasions where i needed Matt’s assistance he was always willing to help. I would highly recommend Matt for the excellent service provided throughout the process.

September 6, 2024
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Reply from Chancellors - Fleet

Hi customer, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

was running late for a viewing and…

was running late for a viewing and Cameron was more then kind enough to stay and wait for me even after he had finished for the day , went above and beyond to help me with any questions i had. fantastic experince and a real asset to the company.

June 7, 2024
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Reply from Chancellors - Fleet

We're happy to hear that you had such a positive experience. We appreciate you acknowledging the dedication to answering your questions and accommodating your viewing. Thank you for your kind words!

Rated 5 out of 5 stars

House Sale

Jamie and Chancellors were very helpful and very professional. They called us regularly with updates throughout the selling process and made sure we were always kept informed of the progress of the sale

April 17, 2024
Rated 5 out of 5 stars

Purchase experience

Jamie Lee (Sales, Fleet office) was both helpful and supportive throughout our purchase transaction, facilitating access, answering questions and representing Chancellors in a positive light. Jamie's efforts are fully deserving of the 5-star rating.

February 7, 2024
Rated 5 out of 5 stars

Chancellors Fleet

Stephen Hardy has been polite, helpful and has had excellent communication throughout our experience with Chancellors so far.
We would definitely recommend!

July 27, 2023
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Reply from Chancellors - Fleet

Thank you for leaving us this great review Mr and Mrs Robinson, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

My experience with Chancellors and Stephen Hardy

My experience with Chancellors and Stephen Hardy in particular has been excellent. Since he took on my property he has given it his all, putting energy and momentum behind it in a difficult market. I am really happy with the outcome and he has continued to provide sound advice and support every step of the way. I thoroughly recommend Chancellors and Stephen, and would use them again in the future.

June 19, 2023
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Reply from Chancellors - Fleet

Thank you for leaving us this great review Miss Dsilva, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very smooth and easy process with…

Very smooth and easy process with Stephen. Was always available to talk to me when I needed.

June 16, 2023
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Reply from Chancellors - Fleet

Thank you for leaving us this great review Mr Webster, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Highly impressed with Chancellors Fleet

I am extremely impressed with Stephen Hardy and the team at Chancellors in Fleet. I receive an email every week listing the activity on the property portals and then, next day (without fail), Stephen phones to chat about how the sale is going and what they are doing to expedite the sale. He is very personable and ‘on the ball’ and I would highly recommend Stephen and the team at Chancellors.

May 22, 2023
Rated 5 out of 5 stars

Thank you for your support

I am so thankful for the support Jane and her team have given me preparing my house for sale. Jane is a pleasure to work with. I really trust her and value her expertise.

February 18, 2023
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Reply from Chancellors - Fleet

Thank you for leaving us this great review Dr Jones, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great team of girls

Great team of girls, very helpful and worked really hard trying to sell the house

January 24, 2023
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Reply from Chancellors - Fleet

Thank you for leaving us this great review Neil, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

We will be happy to use Chancellors again!

The estate agents from Chancellors were always very good at staying in contact and keeping us up to date on details with the house. It was always really easy to contact them from our end too if we had any questions etc.

November 16, 2022
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Reply from Chancellors - Fleet

Hi Kirby, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Potential buyer perspective review

From a buyers perspective I found Martina to be very easy to contact,speak with and arrange viewings, met with warmth and professional support. Kept me up to date with any changes and in mind for any houses that she thought would suit.
She would call back and email when she said she would and gave me just checking in calls.
Wiktotia was also very accommodating arranging viewings and didn't rush us when we looked around.

November 15, 2022
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Reply from Chancellors - Fleet

Hi H McCormick, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Very helpful and understanding staff.

Teal was very helpful in arranging viewing and negotiating with the landlord in our behalf. Ellie Glynn Was fantastic at progressing all the paperwork required ready for move in date. Thank you Chancellor’s for helping things to go smoothly with our move.

October 29, 2022
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Reply from Chancellors - Fleet

Thank you for leaving us this great review Abigail, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Highly recommend Ellie Glynn

Our letting agent Ellie was fantastic from the moment we walked through the door. Our circumstances were challenging as we needed to move within a week and Ellie went above and beyond to make this happen for us. She is so professional, so hard working and I doubt any other agent would have gone to the lengths she did to accommodate our situation. She made the experience as easy as possible, was so informative and knowledgeable, and we felt like we could approach her with any issue and she would find a way to resolve it.
As always moving is very stressful and we had some issues with referencing which weren’t well communicated between The Lettings Hub and the furthering team at Chancellors, however Ellie was the redeeming factor in all this.
We’re very grateful to her and she is a huge asset to the company.

October 7, 2022

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