Chancellors - Fleet Reviews 

99
TrustScore 4.5 out of 5

4.5

106 -108 Fleet Road, GU51 4PA Fleet, England, GB


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Rated 4 out of 5 stars

Alfie from the Fleet office was brilliant at selling the house as he sold in less than a week...didn't even have time for the sign to be put up! We did have a few bumps with the Sales Progression tea... See more

Company replied

Rated 5 out of 5 stars

I viewed a property in Fleet that I particularly wanted to see. I live 3 hours away so getting back can be challenging - this one already had a block of viewings lined up so they were only doing them... See more

Company replied

Rated 5 out of 5 stars

I am extremely impressed with Stephen Hardy and the team at Chancellors in Fleet. I receive an email every week listing the activity on the property portals and then, next day (without fail), Stephen... See more

Rated 5 out of 5 stars

Matt Carter has been my contact with Chancellors for some time now and I cannot praise highly enough his professionalism, help and thoughtfulness. He was in constant and regular contact with me dur... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 106 -108 Fleet Road, GU51 4PA, Fleet, England, United Kingdom

  • 01252 983900

4.5

Excellent

TrustScore 4.5 out of 5

99 reviews

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4.5

All reviews

(99)

1,719 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Chancellor’s

Sarah and Paul were absolutely brilliant so helpful and always keeping us fully informed about our house sale
I would highly recommend Chancellor’s to anyone wanting a fully professional approach to selling their property

August 15, 2021
Rated 5 out of 5 stars

Excellent, professional service

From the initial meeting with regards to valuation and ultimately deciding to put my house on the market, I could not have asked for a better service. The support, expertise and advice provided was excellent, everyone at the Fleet office has been very responsive, friendly and professional throughout the process. I would have no hesitation in recommending Chancellors and would definitely use them again in the future.

August 12, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Paul was very helpful advising me of…

Paul was very helpful advising me of potential buyers and arranging the viewings. Very professional.
Chancellors have been very courteous and professional when contacting me via email or phone.
They were very helpful with all the documentation that was required and were able to find a buyer within days of signing the contract.

August 12, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Thanks Chancellors

The team at Chancellors have been amazing with our sale. They have been proactive and extremely helpful. Paul Hillyer and Sarah Turner have been excellent.

August 11, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent Customer Service

I engaged with Paul Hillyer of Chancellors to view several properties. The whole experience was very good, I was kept up to date and at the viewings his knowledge of each property was excellent.

99% of answers to questions were known on the spot and being able to turn around viewings swiftly and also advising of what he had seen in other properties excellent

I found the integrity, honesty, knowledge and availability a refreshing change from interactions with other estate agents.

I look forward to a smooth rest of transaction

August 11, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent all round service from start to finish

Chancellors of Fleet have provided excellent all round service from start to finish. The communication between them as a team was very strong which made the whole process super efficient and easy for me to follow and feel confident in each step of the way.

August 3, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I swapped over to Chancellors after a…

I swapped over to Chancellors after a few months with another estate agent. They arranged a number of viewings in the 3 weeks or so that I was with them and now I have accepted an offer which was not quite what I was hoping for but close enough to be acceptable.
I was also pleased that I took advantage of their introductory offer of 0% commission.

August 3, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Sarah Turner (Fleet office) was super!

Sarah Turner (Fleet office) was great, Sarah helped us to find the right house after we gave her all the details of what we were looking for, I would recommend Sarah to any one looking a house. She told us if the house needed any work and even told us about the area, schools, shops etc. Thank you Sarah for being honest with us, much appreciated.

July 31, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Delighted with the result from Chancellors

Delighted with the result from Chancellors
Paul Hillyer in particular, and Sarah, were excellent, soon overcoming a few early administrative issues. Seemed genuinely passionate about getting us the best result.
Excellent communication through the process once underway, being able to text Paul and get prompt responses was really helpful.

July 28, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

My experience selling using Chancellors…

My experience selling using Chancellors has been excellent. Paul and the team in Fleet are very professional and proactive in obtaining a quick sale at the right price.

July 15, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Our experience with Chancellors in…

Our experience with Chancellors in Fleet has been brilliant. From the first meeting to our sale they have been proactive, great at communicating, focused and working with us. They are friendly, helpful and professional. Sarah and Paul have been fantastic to work with.

July 14, 2021
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Reply from Chancellors - Fleet

Hi Mrs Mcmahon, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I would like to thank Paul Hillyer…

I would like to thank Paul Hillyer MNAEA and his team. Paul is one of the most professional and skilled person I have ever met. Paul has an excellent communication skill with a positive and friendly attitude. Paul is a well discipline character, reliable person who shows passion and motivation to work. His skills are pretty good from many perspectives. I very much appreciate all his supports and help.Within all of this time being with chancellor he has been amazing and he has been providing best services I have asked for in its highest quality.
With many thanks to Paul and his team
Sohrab

July 14, 2021
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Reply from Chancellors - Fleet

Thank you for leaving us this great review Dr Donyavi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent service - Fleet branch

As first time buyers, Chancellors have provided excellent customer service in helping us find our first home. I highly recommend the Fleet branch and would particularly like to thank Sarah and Paul for their support and patience, they have been informative, prompt and knowledgable throughout the process. I can’t speak highly enough of them.

July 5, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I was a little concerned as we were not…

I was a little concerned as we were not paying any commission fees that we would not get the best service but quite the contrary. Chancellors were excellent and I would particularly like to thank Paul and Sarah for their support in selling our property. They could not have been more supportive and helpful. Top marks !

J Gresty

July 4, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

By far the best estate agent in Fleet.

Chancellors in Fleet recently took on my property for sale. I previously have sold property with two other local agencies. The difference was clearly apparent. Sarah Turner advised us on a price that was slightly higher than the price I thought we would achieve. Within two weeks of going sold we had 3 offers, 2 of which where above my price. Sarah pushed the buyers for their best offer which we accepted. Other agencies have asked to reduce the price after a month when they weren’t getting any reasonable offers. S

Sarah and Chancellor’s Fleet are the perfect example of what anyone wants in an estate agent. Getting the sale done with efficiency and honesty. If you are putting your property on the market locally call Chancellors in the knowledge you are in safe hands.

July 2, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Lovely to see you in Fleet - really helpful and reassuring!

Got some really good advice from Paul from the start - really trusted what he had to say, felt totally reassured and would recommend him without reservation. Great to see you in Fleet!

July 1, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Super service

The team of chancellors especially Megan and Victoria were great in finding an above offer rental for our house in fleet . Would highly recommend chancellors for letting . Five star service .

June 30, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

We used Chancellors new office in Fleet…

We used Chancellors new office in Fleet as 0% commission was on offer. Despite this, the advice, guidance and help we received from both Paul and Sarah was exceptional. We were constantly kept up to date with the progress of the sale of our house and whenever we called either one of them both gave us the time we needed to talk. Definitely recommend due to the professional yet friendly service.

June 29, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 3 out of 5 stars

Fleet house purchase

It has been many years since I last had need of an estate agent -things have changed and especially so in these COVID conditions. My review is mixed - I appreciate how difficult it is to do business in these uncertain times, I also felt I did not know the game plan.
My first contact with Paul and Sarah was lovely, professional and trustworthy. My offer was accepted after 2 x 20 min viewings, and the issues -for me- began. The contracts had to be exchanged within 3 weeks -no surveyor could even visit the site for 3-4 weeks! I was informed by email this date had been mutually agreed- not!- also I needed to communicate with everyone as miracles could not happen unless I did so. I tried telephoning, as did the conveyancer and surveyor. A new office meant no one on site, the messages left at HeadOffice were not conveyed. The building survey brought up big issues, I could not seek advice and Bank Holiday was imminent. The survey had not been produced until the night I had been due to exchange. Overwhelmed and unsure, I withdrew from the purchase. Sarah asked did ask if wished to negotiate but I personally felt I had wasted so much time and other people were eager to move on. I heard 2 days later that Paul was still speaking to the vendors re how close I was to sealing the deal. I had not believed I was in with a chance, but Paul and Sarah worked miracles - and the purchase was completed.
Paul and Sarah made this sale happen, they worked behind the scene and negotiated on my behalf, unknown to me. Paul in particular showed great patience and empathy.
The day before I completed I was contacted by Head Office offering congratulations and help finding contractors for works on the new property - the first contractor was in touch within 4 hours - but saying he was too busy to take on any further work.

June 23, 2021
Rated 5 out of 5 stars

Megan at Chancellors has been a brilliant help to sell our house

Megan at Chancellors has been a brilliant help in selling our house. She is incredibly friendly and has done a fantastic job with all our viewings. She has kept us updated on feedback throughout the whole process and always ways to reach. I’d highly recommend Chancellors for selling a house.

June 15, 2021
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Reply from Chancellors - Fleet

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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