Chancellors - Hay on Wye Reviews 

We are in the process of completing the purchase of a house in Hay on Wye. Travis has been extremely helpful and available to get us the perfect house! Thank you Travis for making the process so smooth.

Travis from the Hay on Wye office was excellent during a recent viewing we completed on a lovely property. He was friendly, engaging and made us feel very relaxed and welcome to explore the property. I had a lot of questions as it was a unique property that had been extended. He knew all of the back story and information and I was super impressed. Whilst the house wasn’t the right one for us due to size, the experience was excellent and I purchased our current home through Chancellors. Great to see the quality of staff is still right up there and thank you.

Positive experience. Was running late and response from when I called in was positive. Travis was there at the property and let me take a look at my own pace which was nice and was informative about the property.

Chancellor’s made the experience bearable and sorted out issues with other third parties which otherwise would have made it an unhappy experience.

Having contact with the owner was very good and meeting with them we were able to understand how things worked etc

Helped in every way possible to make moving easier for me, very grateful. Thank you

The agent Jane Carter is the most helpful and reliable person whom found us a property and ensured that the process was seamless from the start to finish.
Jane is extremely recommended and her professional abilities are outstanding.
Thank you for everything.

Helpful , responsive, efficient ‘ , and was communicative which meant we could work together to get the job done

Chris Dorsett of Chancellors visited 5 Brecon Road, Hay on Wye, on 21st August 2024 to advise on a market valuation of the property. He was extremely professional and helpful, explaining how he had arrived at his valuation and detailing how to proceed, should we decide to put the house on the market. He is knowledgeable, friendly and courteous, both in person and on the telephone.

Jane at Chancellors in Hay On Wye is absolutely incredible.She is so patient,listens to your needs,am trying to rent a property and she showed me one but was not suitable,she then followed up a bit later to see how I was doing and gave me some useful contacts and assistance!She is outstanding and would highly recommend her for her lovely nature,her empathy,her knowledge which is enormous!felt safe and trusted her implicitly,you are an asset dear ladyxxxxx

Jane made our property search easy, very proactive and professional. She was always at the end of the phone to answer our queries and quick to return our calls.

Lili Moses from Chancellors helped us with renting the lovely bungalow we now live in. We found her friendly, efficient and very professional. We had never rented before but Lili was very patient and answered all our queries promptly. Highly recommended.

Chris was very professional, knew all the property details , Best viewer we have had.

Travis from Chancellors was very professional, personable, friendly and accommodating. He arrived ahead of time and he was able to answer all relevant questions about the property. There was no time pressure.

We have recently let our house in Herefordshire through the Hay-on-Wye branch. The photos, marketing and viewings procedure was excellent as usual.
I would especially like to mention and thank Jane Carter the Lettings Manager in Hay, she is extremely professional and experienced, her advice and invaluable help was very much appreciated.
We have let our Herefordshire house through Chancellors (formerly Russell Baldwin & Bright) for 25 years!

Chris was great- friendly and honest, answering questions asked with openness.

Thank you!

Worked with enthusiasm and positive attitude to market the property. Great results

Very helpful, quick replies and paying attention giving a chance to young people

To Whom It May Concern ,

im not one to write reviews but found myself pulled to write this review , only towards positive criticism .

firstly I found all the personal at Chancellors fantastic right from the start to a rocky finish , which Rebecca handled very well

what I would like to comment on , is the letting hub program and process , I found it really tiring and unnecessary, I found the whole process slow .

Simplicity is the key to a seamless process , I really struggled with this system and I felt the chancellors personnel also struggled with it .

all the very best , Thank you Chancellors for getting this over the line

Huw Pryce Jones

Jane was excellent to deal with. Found and matched a tenant for us quickly. Helped with paperwork and checked everything had proceeded smoothly with the handover to tenants.

Jane was absolutely terrific. Very informative, understanding, patient, and willing to be flexible and work with whatever obstacles came in the way. She was also extremely efficient and on-the-ball the whole time. I would thoroughly recommend her, and Chancellors.