Chancellors - Hay on Wye Reviews 

Many thanks to Chris. He was very professional, approachable and always patient with us!

My wife is retiring from her job in Norfolk, and as I'm already retired we wanted to return home to Herefordshire. Our beloved Herefordshire with the beautiful mountains of Wales, the warmth of the area and fabulous countryside. I was born in Hereford and grew up there and my wife is from Worcestershire but spent so much time in Hereforshire.
As she was retiring we thought we should find a temporary rental near here in Norfolk, before trying to find a dream home so far away.
But a miracle happened, a telephone call that changed everything. Jane Carter of Chancellors, Hay 0n Wye rang me as we were losing hope and from then on gave us our dream. Jane found the perfect bungalow in a beautiful hamlet of Herefordshire. She work hard and in such a short time we will be living in our dream home.

Chris was punctual, informative and personable, giving us time to view without being rushed.

Efficient organisation of viewing. Supportive and informative.

From the start of the process to rent a property chancellors couldn't have been more helpful, this carried on to us moving in.
our main link being Jane Carter who kept us informed all the way her communication skills were excellent and she was always available and easily sorted out any queries, being reassuring and making us feel at ease.

Jane Carter from the Hay on Wye office has been responsible for finding new tenants for our property portfolio for over 18 months now. During this time, we have found Jane to be professional, responsive to any issues or concerns that we might have and, more generally, very experienced in the private rented sector. Consequently, she has been able to advise us on current market rental values, tenant selection and has also been very helpful dealing with some challenging issues with some of our existing tenancies.

Jane now understands what is important to us in terms of tenant profiles which means that we are now confident in her ability to find new tenants for us. We can also recommend the pre- tenancy referencing process utilised by Chancellors which includes a credit record check together with financial checks to confirm affordability, ID and current address checks. As a result, we have been very happy with all of the tenancies that Jane has arranged for us.

As experienced landlords in the private rented sector we can recommend Chancellors property management service and Jane Carter in the Hay On Wye office to any property owners looking for a reliable, professional property management service.

Very helpful and honest.Good customer care

Mrs Jane Carter was exceptional. Extremely professional and gave us great advice from the start of our correspondence with her and throughout the whole process.

She explained everything in detail, gave very prompt returns on all of our enquiries and was always keeping us informed and updated to a very high standard.

We had a very positive experience in Jane's safe hands, navigating us through the sometimes-difficult business of house letting...

We completely trust Jane! She is, in our view, a great asset to Chancellors Team.

Thank you, Jane.

Chris was really helpful and knowledgeable and always willing to answer our questions. Really good experience.

Thank you Mary Rose for showing us 4 great properties! Great local knowledge and so helpful :)

Chris was approachable and welcoming as an estate agent and knew enough knowledge about the property. The extra details about the property were a nice touch. My only recommendation would be to print the information leaflets about the property in colour. As the black and white photos lost a lot of the detail.

Chris helped me view 2 properties and was friendly and helpful

Prompt, efficient, honest, pleasant experience.

We met with Chris yesterday to view 4 properties and he was very helpful in answering our questions about each of them.

Met by Chris for viewing who was polite. He answered all questions we asked. Importantly he had researched the property and area.

Kian from chancellors was great showing us around and answering any questions we had when we were finding a property for my mum. Tom was also great helping my mum with any difficulties she had with tech during the process. Thank you both

Everything was explained to us with detail, we were shown around the property, shown where everything is, Kian was great and we were happy with the service he provided :)

Chancellors is an excellent property management.....well done..