Chancellors - Headington Reviews 

Poppy was helpful in giving information regarding my house move completely stress-free from start to finish. The team was professional, organised, and incredibly supportive throughout the whole process. Communication was clear and consistent, and they went above and beyond to make sure everything went smoothly on moving day. I felt genuinely looked after, and their attention to detail was outstanding. I couldn’t have asked for better help—highly recommended!

Our experience was great. The team was professional, responsive, and very helpful throughout the entire process. They stayed true to their commitments, and we always felt supported. Their clear communication and reliable follow-through made the whole experience smooth and stress-free. We are genuinely happy with the service provided.

Clear communication, timely response, good understanding of customer needs and acts accordingly. I’d recommend chancellors! They were very helpful.

We have had a great experience so far with Chancellors Headington. Lauren Bush has been absolutely amazing; she’s been very responsive and coherent with our application. She has made the lettings process feel a lot less stressful and is ever so friendly – a true asset to her team! Thank you so much.

Our agent, Lauren Bush, was extremely helpful, and patient with explaining details to us. She also took extra steps to get us in for earlier viewings.

Thank you to everyone at Chancellors. Your support has made our new life here very comfortable. I am especially grateful to Franki, who always helps us quickly whenever we have any issues at home.

The on-boarding process was quick and clear. While living at the Chancellors managed property our issues were addressed straight away and effectively. Franki D was always prompt with email responses and in chasing up contractors/landlord if additional work was required.

Franki Deacon

Head Office - Oxfordshire Property Management Dept

Excellent customer service, very efficient and nothing ever too much trouble. A Pleasure to deal with.

We’ve had a great experience interacting with Franki Deacon. Franki has always been extremely professional, and helpful throughout our tenancy, with amazing response time! Any doubts or questions we had have always been handled quickly and efficiently.

Franki has been amazing to work with! She’s always on time, super quick to reply, and makes everything easy and stress-free. I highly recommend her to anyone looking for a reliable property manager.

Have rented in Oxford with Chancellors for a number of years. Always very professional and responsive. Our recent plumbing/heating issues were dealt with promptly by Franki in the property management section. She coordinated with the contractor and kept us informed through the process. Many thanks.

Chancellors Headington Branch. I am writing this review because people need to be alert to how challenging it has been to work with this branch. We are trying to sell our house and two viewings had to be cancelled because Chancellors were not present, gave us the wrong keys and did not seem to have the right keys. Not clear if it’s incompetence or something else. Don’t use this branch - it will be stressful

The renewal of my tenancy agreement was quick easy and efficient. Georgie Jenner was the person I was dealing with. Thank you very much.

My experience with Chancellors during my search for an accommodation was excellent. I received regular calls and received emails with accommodation proposals; finally, I met with Lauren for my viewing , she was so polite and patient in answering all my questions, I am truly grateful and very satisfied with the excellent services offered by Chancellors, Headington.

Ibra was a great help when looking for out rental property. Had some issues with viewings that were quickly resolved, great communication!

We had an issue with our boiler heating system. Our usual property manager was on leave. Their colleague immediately stepped in and made sure that a contractor fixed the issue on the same day.

Very helpful branch, good response and helped me along the process of renting very quickly. Thanks Ibrar and Jude

I have been using Chancellors for 15+ years to let my apartments in Oxford. On each occasion of contact they have been excellent. Jonathan Pincott, the Lettings Manager, is approachable and effective and each team he has is just as effective. Big shout out to Will Jones for finally sorting out problems with my digital account.

Franki responds quickly and effectively to absolutely any property management challenges which are then fixed professionally and affordably, reassuring both our tenants and ourselves. We feel that we are all in safe hands.

At Chancellors the Lettings team provides a great service.
Especially some staff like Franki Deacon & Freya Barry go above and beyond their roles to deliver this with professionalism and attention to detail.