Chancellors - Henley on Thames Reviews 

Chancellors Henley Lettings team led by Sam is an absolute pleasure to work with. A breath of fresh air compared to previous experiences with other agencies. Sam is personal, professional and brings a genuine passion to what he does. Born and bred in Henley he comes with years of local knowhow and relationships together with an obvious love for the town such that it comes over that he just wants the best outcomes for his hometown and its residents. I really appreciated the energy and positive urgency he brought to the process and yet balances that with taking the time to talk and work through together all queries and considerations along the way. I felt he understood and we were totally aligned on outcome and approach from the outset and throughout. We had one minor issue with a third party which Sam handled and dealt with promptly, professionally and in the proper way. I only met Katie for 5 mins but she is obviously a credit to the team too.

Katie from the Lettings team was great to deal with. She went above and beyond to secure a potential letting for me. Professional, polite, friendly and a real asset to the team. Top marks for a fabulous service!

Really helpful and friendly staff. Responded promptly to any queries and seemed very knowledgeable.

The agent scheduled a viewing quickly, communicated promptly with us and provided the information we requested. Our viewing was a bit quick but we got the main things we needed from it.

We used Chancellors Henley as selling agents. Communication with Anna was absolutely brilliant at all times. Very responsive, helpful in every respect. Would 100% recommend.

Sam called me immediately following my enquiry and offered to provide first class assistance with my Rental search, he has a personable approach which is invaluable when seeking a rental property.

I have twice been to look at a property in Henley-on-Thames assisted by sales negotiator Alizae Ali of the Henley-on-Thames branch of Chancellors estate agents. On both occasions Alizae was very friendly, helpful, polite, honest and well informed of the relevant subject matter connected with the sale. I asked Alizae to send me some further information regarding the running costs of the property and true to her word she dispatched the information to me the next working day. Alizae Ali is clearly a credit to her profession - she deserves to and doubtless will go far.

Personable and fast-paced dealing with Chancellors letting team. I enquired about letting with a property in mind within 24 hours I was viewing the property. Very soon after I was signing paperwork with a move date confirmed, now I have the keys.

My Lettings Manager, Sam Hinton directed his specialist teams all the way to get me into the property. Plus there was a pivotable moment where his relationship with the Landlord who lives overseas was imperative - I was truly impressed with his relationship management between tenant and landlord. Amazing service.

Alizae has been both cheerful and helpful from the outset, which has made the house viewing process both an ease and a pleasure. She's been professional and easily contactable throughout, I'm grateful for her assistance.

Good communication between vendors and buyers facilitated. Easy to book viewings to see properties we were interested in.

Very helpful and will amazing at getting back to you, could not do enough to help and would highly recommend to anyone

My experience with my present property manager is just as it should be
Professional and efficient- polite and friendly
Thanks

Dreadful service ,.....
Once sale agreed , you are passed onto the sales progression team ( who were incompetent at best ) . No reply to my calls or emails for days on end ( if at all )
This firm is too big and impersonal . A call centre is used to navigate calls ( frequently did not know where to , so I'd go round in frustrated circles ) Dreadful experience . It took 6 months with 2 in the chain . The worst house sale experience of my life .

Sam Hinton excellent service from the start Sam helpful me find a tenant for my property in Wallingford and found me a nice flat to rent in Henley Will be using chancellors again in the future kind regards Des Coyle

Katie has been an absolute delight to deal with! Moving is always a very stressful time but Katie has made it so easy by always responding quickly and keeping us informed every step of the way. I strongly recommend Katie to anyone looking to move!

I have found Amy to be a very professional and efficient member of your staff. She has successfully negotiated on my behalf a purchase. Nothing has been too much trouble for her, she comes across as genuine, warm and friendly.

Sam Hinton Was very professional and helpful.

Met 15 estate agents in 2022 (and its not yet Feb) as I downsize so it's easy to see how exceptional Chancellors & Amy Shingles are. She could arrange the viewings at a day or two's notice, She knows the property and surrounding ones and can answer a lot of questions which is unusual. There are several estate agents that could learn from Amy.

Massive Thank you for Amy at Chancellors Henley on Thames. She has gone above and beyond to help me with any queries I have had and always responded quickly. She is polite, professional and friendly and supported me through the whole process of my sale/purchase thank you very much. I am very happy in my new home !!

Just brilliant service from Graham and Amy. Viewed property 4 times with many questions each time and they came back to me immediately with the answers. Really great and efficient service.