Chancellors - Henley on Thames Reviews 

272
TrustScore 5 out of 5

4.9

17 Hart Street, RG9 2AR Henley-On-Thames, GB


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Rated 5 out of 5 stars

Whenever I've needed to rent out my flat, I've always chosen Chancellors in Henley-on-Thames, and Katie is a big reason why. Katie has been professional, approachable and supportive throughout... See more

Company replied

Rated 5 out of 5 stars

We used Chancellors Henley branch whilst looking for a house in Henley-on-Thames. In general, they were extremely responsive to our questions and helped us explore our options. One Sales Agent in... See more

Company replied

Rated 4 out of 5 stars

Sam has always kept me up to date with information on potential tenants and marketing updates. When I have had any queries he has answered promptly. Have also enjoyed dealing with him in the past.... See more

Rated 5 out of 5 stars

Steven Morris at Chancellors has been fantastic to work with. We are tenants and Steven has been communicating with us about an issue that needed to be fixed by the landlord. He checked in with us mul... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 17 Hart Street, RG9 2AR, Henley-On-Thames, United Kingdom

  • 01491 571157

4.9

Excellent

TrustScore 5 out of 5

272 reviews

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4.9

All reviews

(272)

1,703 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional, Friendly and Reliable Service from Katie

Whenever I've needed to rent out my flat, I've always chosen Chancellors in Henley-on-Thames, and Katie is a big reason why.

Katie has been professional, approachable and supportive throughout the whole process. She kept me informed at every stage, responded promptly to any questions and made everything feel straightforward from start to finish.

It's rare to come across someone who genuinely cares about providing a good service, and Katie does exactly that. Her knowledge, communication and commitment gave me complete confidence throughout, and I wouldn't hesitate to recommend both Katie and Chancellors to anyone looking for a reliable and professional letting agent.

Thank you again, Katie, for all your hard work and dedication. It has been genuinely appreciated.

July 2, 2026
Unprompted review
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Reply from Chancellors - Henley on Thames

We're so pleased to hear about your positive experience with our team. It's wonderful to know that our support, communication, and commitment made the process straightforward for you. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Henley Chancellors Review

I was in situation where I was in an unfortunate position of having to find a rented property quickly. Katie for Chancellors (Henley) was able to find me a place quickly which alleviated alot of stress that comes with having to move suddenly. She was candid, responsive and a very polite agent and I appreciate her help and the help from Chancellors.

May 14, 2026
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Reply from Chancellors - Henley on Thames

We are so pleased we could assist you in finding a property quickly during a stressful time. We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

For many years I have always received…

For many years I have always received excellent service from the teams at Chancellors

March 18, 2026
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Reply from Chancellors - Henley on Thames

We're happy to hear that you've consistently received excellent service from our teams over the years. Thank you for your positive feedback!

Rated 5 out of 5 stars

Quick service

Quick service ! ;) helpful people:)

March 6, 2026
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Reply from Chancellors - Henley on Thames

We're happy to hear that you found our service quick and our people helpful. Thank you!

Rated 5 out of 5 stars

Great estate agency

Great estate agency. Good communication, friendly and helpful staff, efficient processes. Purchase fell through, but would buy through them again.

November 17, 2025
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Reply from Chancellors - Henley on Thames

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Fantastic buying experience

Steven was exceptionally helpful through our purchase - highly efficient, a fantastic conduit between us and our sellers (and 3rd parties).

We had a great experience working with Steven and his efforts were appreciated.

September 19, 2025
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Reply from Chancellors - Henley on Thames

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very attentive service

We used Chancellors Henley branch whilst looking for a house in Henley-on-Thames. In general, they were extremely responsive to our questions and helped us explore our options.

One Sales Agent in particular stood out - Tyler.

Tyler definitely went above and beyond in helping us. Every question asked was answered promptly and she even dealt with an odd request from us to get pictures showing the sunlight fall in the rear garden of one property. Less than an hour after the request she sent me some lovely pictures showing the garden in the morning sun.

October 1, 2025
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

From beginning to end

From beginning to end, Ethan and all the staff at Chancellors Henley have been encouraging, supportive, polite and informative. Once I had signed on the dotted line for Chancellors to market the property, which had been on with a different agent for 16 months, an offer was achieved within a week and hopefully this offer will come to fruition. I was very impressed with Ethan and he is a credit to Chancellors.

October 1, 2025
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Dedicated

Ethan has been brilliant and dedicated to finding buyers for my house in a tricky market.

September 29, 2025
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Reply from Chancellors - Henley on Thames

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent service from Chancellors

Katie and the team at Chancellors have been very helpful during my search for rentals in the Henley area. I was able to glean useful information about the surroundings, the market and had access to some nice properties thanks to Chancellors.
I would highly recommend Katie and Chancellors for your property needs.

August 8, 2025
Unprompted review
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Fantastic Support from the Henley-on-Thames Team

We recently went through a fairly stressful process as first time buyers and the team at Chancellors Henley-on-Thames, especially Ethan and Steve were absolutely fantastic throughout.

They kept us regularly updated, communicated clearly and promptly, and really stepped in to help move things forward whenever needed. Their professionalism, patience, and genuine support made a huge difference during the process.

We’re very grateful for all their help and would highly recommend the Henley-on-Thames Chancellors team to anyone buying or selling in the area.

July 22, 2025
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Enthusiastic and Interested

Our main contact Ethan was always pleasant, polite and professional. He really cared about offering the best viewing experience for our prospective buyers.
We Thank him and are pleased he sealed the sale

July 15, 2025
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

🌟🌟🌟🌟🌟

🌟🌟🌟🌟🌟
I had a great experience with this agency in Henley on Thames . They are truly professional, reliable, and very helpful when it comes to renting flats and houses. The whole team is amazing, especially Katie and Sam both were always kind, patient, and supportive. The customer service is top level, and they really care about helping people find the right place.
The property I rented was clean, well managed, and everything was explained clearly and honestly. It was a smooth process from start to finish.

I highly recommend this agency to anyone looking for a place in Henley on Thames . You will be in good hands with a team that genuinely looks after you.

Thank you again to Katie, Sam, and the rest of the team

July 17, 2025
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Tyler showed me round a property with…

Tyler showed me round a property with great enthusiasm whilst being knowledgeable when asked questions. Very personable and also allowed space where needed. Great!
Daren

July 4, 2025
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I have spoken to a lot of agents on my…

I have spoken to a lot of agents on my journey to find a rental and although Chancellors did not find me one, Katie was a stand out in terms of customer service. She was very helpful, open, honest and her communication in terms of proactive calls and calling me back was great. Well done Katie!

May 14, 2025
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

The Team

The members of the team dealing with my application and move, have been extremely helpful. They answered all questions I had immediately or got back to me quickly. They have had get communication skills and are easy to approach.

May 8, 2025
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Reply from Chancellors - Henley on Thames

Thank you for giving our Henley branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

Rated 5 out of 5 stars

Good communication throughout the…

Good communication throughout the purchase process.

April 30, 2025
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Reply from Chancellors - Henley on Thames

Thank you for giving our Chancellors - Henley on Thames Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

Rated 5 out of 5 stars

Chancellors - Oxon Property Management

Neveah from Chancellors has been amazing throughout our tenancy. She ensured that communication was clear and efficient and remained friendly and professional throughout.
Sometimes it was slightly difficult to get hold of the team on the phone, but they always called back or emailed as soon as they were able.

April 23, 2025
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Reply from Chancellors - Henley on Thames

Thank you Hannah for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Lovely!

Very friendly, polite and gave great advice

April 23, 2025
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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