Chancellors - Henley on Thames Reviews 

272
TrustScore 5 out of 5

4.9

17 Hart Street, RG9 2AR Henley-On-Thames, GB


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Rated 5 out of 5 stars

Whenever I've needed to rent out my flat, I've always chosen Chancellors in Henley-on-Thames, and Katie is a big reason why. Katie has been professional, approachable and supportive throughout... See more

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Rated 5 out of 5 stars

We used Chancellors Henley branch whilst looking for a house in Henley-on-Thames. In general, they were extremely responsive to our questions and helped us explore our options. One Sales Agent in... See more

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Rated 4 out of 5 stars

Sam has always kept me up to date with information on potential tenants and marketing updates. When I have had any queries he has answered promptly. Have also enjoyed dealing with him in the past.... See more

Rated 5 out of 5 stars

Steven Morris at Chancellors has been fantastic to work with. We are tenants and Steven has been communicating with us about an issue that needed to be fixed by the landlord. He checked in with us mul... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 17 Hart Street, RG9 2AR, Henley-On-Thames, United Kingdom

  • 01491 571157

4.9

Excellent

TrustScore 5 out of 5

272 reviews

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4.9

All reviews

(272)

1,571 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Chancellors!

I suddenly found myself in need of renting a place to live. Chancellors have proven to be wonderful with regard to the level of their professionalism and support.

Katie Edmonds dealt with my viewing of a property and with the administration which followed my decision to take this property on. I'm glad that I ended up dealing with her, she was prompt to respond to my enquiries, patient with my ignorance of the rental process and has done nothing but render the whole experience easier than it might otherwise have been. Thanks very much Chancellors and thanks very much indeed to Katie.

January 20, 2022
Rated 5 out of 5 stars

Happily recommend Chancellors Henley Branch.

I asked Chancellors to value my rental property. Sam came over on time and looking smart (1st impression good). He valued my flat at a sensible price. From then he was keen to win the business. He negotiated on the fees and kept in contact until he won instruction. His enthusiasm and energy was one of the reasons why I gave Chancellors his instruction.

The photo’s were good and the instruction was put on the internet quickly. I had one viewing and 1 offer which was acceptable. My flat and requirement were quite specific so I was not expecting an huge amount of viewings.

Tom in the letting central department was good at keeping me informed of the paperwork I needed and progressed the rental until they moved in.

Altogether, a good experience with Chancellors and I would recommend them.

January 12, 2022
Rated 5 out of 5 stars

Thank you Amy

When I first met Amy Shingles from Chancellors I was impressed with her enthusiasm and positive attitude, and later her followup was second to none. I would like to thank both Chancellors and Amy for all their expertise and help which in turn made my task a Walk in the Park!

January 8, 2022
Rated 5 out of 5 stars

Great experience in buying our first…

Great experience in buying our first home with Chancellors. Amy Shingles is a huge asset to the Henley branch, so polite, responsive and made the whole experience from start to finish really straight forward and enjoyable!
We had very varying interactions with other agencies and despite the circumstances for everyone in the current climate, Amy's professionalism and personable nature made all the difference to us. Thank you.

January 7, 2022
Rated 5 out of 5 stars

Katie - a 10 out of 5!

I got to deal with Katie. She was amazing, she squeezed me in at short notice, made me feel so welcome at the viewing and kept me up to date with any happenings. I can't wait to deal with them again!

December 17, 2021
Rated 5 out of 5 stars

Fantastic sales team

Amy, Graham and the sales team at Chancellors have been fantastic throughout my dealings with them. Easy to get hold of, quick to respond to queries and very professional and efficient. I couldn’t recommend them enough.

November 22, 2021
Rated 5 out of 5 stars

Please reward Alex

Alexandra is extremely customer focused. She went above and beyond to listen to my concerns and although she had limited resources , she still managed to deliver. She is kind ,friendly and professional. I would also like to point out that she always keeps you updated if you raised a concern and she is working on it. I believe Alexandra deserves recognition for her extremely hard work and her professionalism and kindness should be rewarded!

November 9, 2021
Rated 5 out of 5 stars

Amy was incredibly helpful

Amy was incredibly helpful and the made the process so efficient and easy. She was very professional and responded to our queries very quickly. Thank you for all your support Amy!

October 28, 2021
Rated 5 out of 5 stars

Excellent experience of Chancellors

We have been incredibly impressed with Amy at Chancellors, who has helped us find our next home. Amy has been extremely responsive at all times, which means everything when you’re waiting for an offer to be accepted! We felt we were in very capable hands during the process and very much appreciated her calm, clear manner of communication. We would definitely recommend Amy and Chancellors in Henley to others.

October 25, 2021
Rated 5 out of 5 stars

I have always found Chancellors very…

I have always found Chancellors very diligent in the way they look after their customers with regular updates. This is the second time I have used them for the sale of property and have been very pleased with the service they provide each time.

October 11, 2021
Rated 5 out of 5 stars

Excellent Service

Chancellor’s have now sold 3 of my properties quickly & efficiently. Amy & Natalia worked so hard & kept me updated every step of the way.
Really professionals & will definitely use again in the future.

October 11, 2021
Rated 5 out of 5 stars

I arranged to view a park home for my…

I arranged to view a park home for my mother last Saturday (18th September). We arrived first, we being myself, my mother and my partner. Whilst have a nose around we received a very warm welcome from Natalia who was going to show us around. We felt immediately as ease, especially me as this could of potentially be a new home for my mother. Natalia was very informative, professional and helpful, clearly dedicated to her job. Although my mother has now decided to rent instead we were very happy with the service Natalia provided.

September 23, 2021
Rated 5 out of 5 stars

Natalia Kubinska of Chancellors, Henley-on-Thames

Natalia Kubinska was the Chancellors estate agent conducting our viewing of a property in Peppard Common recently. She was punctual, polite, kind and warm, and she was able to answer relevant questions about the house we were viewing. She was happy to arrange a second viewing too, and I've appreciated that I didn't feel pressured by her follow-up phone calls. She has been respectful, giving us time to think while making it clear that she's around to help or answer questions.

September 21, 2021

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