Dan was all I hoped a realtor would be, friendly, knowledgeable, patient and caring. All communications were answered promptly which made me feel like I mattered. No hesitation in recommending.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our meeting with Natalie was excellent. She was waiting at the entrance of the property to great us, a nice touch we thought. She was profesional in every way and the viewing went very well. Any quest... See more
Company replied
It was useful to have an identified person to deal with. Natalie Palmer was the agent, she was friendly, helpful and she kept us informed on the progress of our purchase. It was useful that Natalie wo... See more
Company replied
From the moment we walked through the door of Chancellors estate agents Natasha couldn’t be more friendly and professional. She listened to our needs and found a house that more than fulfilled them.... See more
Company replied
Company details
Written by the company
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Chancellors
Written by the company
- About Us
- One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
- What We Do
- Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
- Our Service to You
- Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment
Contact info
16 Broad Street, HR6 8BS, Leominster, United Kingdom
- 01568 614123
4.8
Excellent
369 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent 5* company!
Used Chancellors (Leominster) to sell my in-laws property.
We were kept fully informed of any viewings and feedback from prospective buyers.
Also weekly update on progression of the house sale (unfortunately not in the case of the solicitors).
Excellent communication and service throughout. Would not hesitate to use them again.
5*COMPANY
October 12, 2023
Reply from Chancellors - Leominster
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
Much better than the rest.
September 28, 2023
Reply from Chancellors - Leominster
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Moving to Leominster
It was useful to have an identified person to deal with. Natalie Palmer was the agent, she was friendly, helpful and she kept us informed on the progress of our purchase. It was useful that Natalie would send us an email summarising any telephone contact. Natalie also gave us information about the local area which was good as we had come from another area.
August 21, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review,It would mean a lot to the Leominster team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
Natalie was so lovely during the…
Natalie was so lovely during the process of selling my house. Always cheerful and helpful and friendly.
September 7, 2023
Reply from Chancellors - Leominster
Thank you Tracey for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Extremely Helpful …
Extremely understanding and helpful in regards to individual requirements when buying a home.
August 17, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review Victoria, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Very friendly
Very friendly, prompt, listen to our wishes and tried to find the best deal for us.
August 3, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review customer, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Agent polite and on time and…
Agent polite and on time and knowledgeable about the properties, though we felt that we were being a little bit rushed looking round them. She has kept in good communication with us.
July 19, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review Miss M, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Fantastic service
Fantastic service, super knowledgeable about local prices and area . Becky was absolutely brilliant always on hand to answer queries . Kept informed daily about the progress of my house sale .
Best estate agent I’ve used …
June 28, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review Dan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Reply from Chancellors - Leominster
Thank you for leaving us this great review Mike, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Natalie has been absolutely amazing…
Natalie has been absolutely amazing with myself and my partner, being first time buyers it has all been very overwhelming and Natalie has helped us through every step of the way and has always been very easy to contact.
May 25, 2023
The communication was excellent
The communication throughout the whole process was second to none!
We felt the team made the process as smooth and straightforward as possible.
May 17, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review Alison, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Always going the extra mile!
It was rather challenging selling our property, but the process was made so much easier by Natalie, Tanja and the Leominster Chancellors team. They worked tirelessly to sell the house - doing so not once, but twice! - and were always happy to help where required, going the extra mile when other estate agents would call it a day. My wife and I really appreciated all the hard work and knowledge that Natalie and the team committed to what is one of the most stressful undertakings and would more than happily recommend them. Thank you!
May 2, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review Gareth, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Flat Sale
The services of Maria Davies in relation to the prospective sale of my investment flat have been superb.
May 10, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review Beverley, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Maria has kept me informed on a…
Maria has kept me informed on a constant basis and is always very pleasant to speak to. I feel she is very experienced in her field and is doing her best to make my house selling experience as easy as possible.
May 4, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review Ms Kingsley, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Natalie has been an excellent person to…
Natalie has been an excellent person to work with,
Nothing is to much trouble,
May 4, 2023
Review of Leominster Branch
My wife and I have recently viewed a property marketed by Chancellors. We have found the Sales Negotiator (Natalie Palmer) to be polite and knowledgeable about the product and the area. Any questions we have, she either gives an answer immediately or gets back to us in a reasonable time frame. Not all estate agents do this!
April 5, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review Erwin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Everyone has been so responsive and…
Everyone has been so responsive and timely that we had very little to worry about through the entire process.
In particular the weekly updates on progress or internet hits has been very welcome.
It had also been a joy to hear Natalie’s bright and cheerful voice as she checks in with us and ensures feedback is on time and useful. Well done all !
March 24, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review gerry, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Fantastic service Natasha very helpful…
Fantastic service Natasha very helpful and great at her job overall a really great experience and dealt with very professionally
March 9, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review Sheila, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Natalie has been exceptionally helpful…
Natalie has been exceptionally helpful and nothing is too much trouble. I would recommend chancellors as they are a professional and there customer service is fabulous.
February 21, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review Michelle, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
10 out of 10.
All of the staff at Chancellors, Leomister are real joy to deal with. They are professional, friendly and so helpful. They keep in constant touch so we are always informed of what's going on.
10 out of 10 for service. Can't praise them enough.
February 2, 2023
Reply from Chancellors - Leominster
Thank you for leaving us this great review Mr Nicoll, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.