Chancellors - Lightwater Reviews 

261
TrustScore 4.5 out of 5

4.5

76 Guildford Road, GU18 5ST Lightwater, GB


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Rated 5 out of 5 stars

Chancellors estate agents are so much more professional compared to the other ones I’ve dealt with recently. They make it easy for you, especially as a first time buyer. They are polite, friendly and... See more

Company replied

Rated 4 out of 5 stars

Kashan was very helpful always giving us time and keeping us informed of new properties to view. During any viewings his input was greatly appreciated. Even though we did not purchase through Chanc... See more

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Rated 5 out of 5 stars

So far the experience has been great, buying a house was always going to be a stressful experience. Luckily we had Ned from the Lightwater office show us the property. Ned explained the house and had... See more

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Rated 4 out of 5 stars

Michelle was very responsive and helpful in the buying process. Also went out of her way to provide a viewing when another member of the team had not booked it correctly in the system. A bit too pushy... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 76 Guildford Road, GU18 5ST, Lightwater, United Kingdom

  • 01276 473205

4.5

Excellent

TrustScore 4.5 out of 5

261 reviews

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4.5

All reviews

(261)

1,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Georgie Turner

We would like to particularly highlight how fantastic Georgie Turner has been when handling our viewings and sale of Little Paddock. She has been enthusiastic and positive throughout, warm and approachable. Georgie has maintained a good level of communication which is important to us. She maintains a high level of service and professionalism whilst being friendly at the same time. Holly Valentine was also much the same when initiating our instruction and we would like to thank her too.

May 13, 2021
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Reply from Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Sale of my property in Lightwater

Sale of my property in Lightwater. I am generally really pleased with Chancellors. Apart from poor communication over the first 4 days of the house going on the market as I was unable to contact anyone at the Lightwater branch even after many messages being left.
Since then, it’s been great and Georgina Turner has been brilliant in keeping us up to date and dealing with enquires. She was always cheerful and supportive of our needs.
I was very pleased she managed the sale at the asking price in such a short space of time.
Great service - Well done

May 12, 2021
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Reply from Chancellors - Lightwater

Thank you for leaving us this great review Arwyn, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Quick sale, proactive and friendly service

The stars aligned for us most fortuitously when we decided to sell our home and we consulted with Chancellors in Lightwater. As luck would have it, they already had a potential buyer interested and we were very happy when this led to a good offer that we accepted. Georgina Turner was especially a delight to work with, and she played a key role in the successful negotiation. Georgina was proactive, energetic and always so bubbly and friendly in all our communications. We appreciated the service that she and her colleagues provided for us, and are very happy to recommend their services based on our positive experience.

May 10, 2021
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Reply from Chancellors - Lightwater

Thank you Mr Bradshaw for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Georgina is an absolute super star agent!

Georgi at the Lightwater office has been amazing throughout our search for a new property. She stayed focused on finding us a property that fitted the requirements and kept us informed on a regular basis. She's highly recommended and we will happily refer to her again in the future.

May 7, 2021
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Reply from Chancellors - Lightwater

Thank you Mr King for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

A huge thank you

We want to thank Georgina Turner for her kind assistance with our property searching.

We had selected favoured properties and Georgina swiftly booked us in for viewings. She met us at the properties on the day and answered all the questions we posed to her about the properties and locality.

Through the offer process, Georgina kept us updated promptly and we greatly appreciated her communication efforts.

Georgina is friendly, clearly knowledgeable and made our house-hunting experience, which can be stressful, calm and conclusive.

Thank you so much.

April 10, 2021
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Reply from Chancellors - Lightwater

Hi Mr Brown, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent service

Excellent service. Very quick and efficient and managed to get a fantastic result for us as sellers. Thank you Georgina, Hollie and Matt!

March 22, 2021
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Reply from Chancellors - Lightwater

Thank you for leaving us this great review Mr and Mrs Laroche, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Georgina Turner, Chancellors Lightwater

Georgina Turner who works for Chancellors in Lightwater, contacted me about a property that had just come onto the market and knowing my requirements she recommended an immediate viewing, which she arranged and then arrange a 2nd viewing for me & my son 2 days later. My offer has now been accepted and my son and I look forward to moving into the property in June, her knowledge, professionalism and proactive approach in dealing with both seller & buyer enabled the deal to be completed in just 5 days - amazing!

March 22, 2021
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Reply from Chancellors - Lightwater

Hi David, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

We have bought and sold through Chancellors

We have bought and sold through Chancellors recently and the whole experience has been fantastic to date. We’ve dealt with Georgie for the most part and she has been great. Really friendly and enthusiastic, very responsive and makes you feel comfortable and at ease.

March 18, 2021
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Reply from Chancellors - Lightwater

Thank you for leaving us this great review Mr Stanton, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Estate Agents

After months of searching I saw a property on Rightmove. I messaged regarding a viewing and got a call the next morning. When viewing with agent Georgina she was knowledgeable of the property and locality, we didnt feel pressured and was able to view the property at ease. Georgina made the who process of putting in a offer easy and we felt really comfortable buying our first home. Many Thanks Paul :)

March 7, 2021
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Reply from Chancellors - Lightwater

Thank you Mr Hurley for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Good Service Despite Pandemic.

Initially overpriced our property but then fought tooth and nail to get us a decent sales price. Very good feedback from prospective clients and provided an overall good service despite the pandemic.

March 2, 2021
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Reply from Chancellors - Lightwater

Hi Ian, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great result thanks to Georgie

Georgina Turner in the Lightwater branch at Chancellors has been an absolute delight to deal with and she showed great tenacity and skill in order to secure my sale.

February 23, 2021
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Reply from Chancellors - Lightwater

Thank you Linda for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Very reassuring and helpful

Very reassuring and helpful. Good local knowledge and awareness of current market in area.

February 21, 2021
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Reply from Chancellors - Lightwater

Hi MCC, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Faultless

Great and knowledgeable. Very helpful and wasn’t phased that she had to show me three properties one after the next. Extremely patient and genuine. A true asset to the team.

February 19, 2021
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Reply from Chancellors - Lightwater

Thank you for leaving us this great review Pat, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Big thanks to Matt and Holly

Matt and Holly were really helpful during the sale of our house. We received regular updates throughout the process, and appreciated the professional and proactive manner in which they dealt with everything.

February 14, 2021
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Reply from Chancellors - Lightwater

Thank you for leaving us this great review Dave, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
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Reply from Chancellors - Lightwater

Thank you for leaving us this great review Mr Laughton, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I have found Georgina to be extremely…

I have found Georgina to be extremely helpful, informative and professional.

February 2, 2021
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Reply from Chancellors - Lightwater

Thank you for leaving us this great review Andrew, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

We Sold Our Home in a Month

After being on the market with another agent for over five months and having 17 viewings, and no offers. We were happy to talk to Chancellors about our options. We liked their marketing strategy and vast knowledge of the area, so decided to work with them to get back on the market.

The team were very realistic about the current housing market and prices. We felt we had been misled with what was an achievable price for our property in the past. Within a month of being live with Chancellors, we had 13 viewing, four offers, and we sold our home!

We enjoyed having weekly updates on the market movements and how our property was being received online. It has been a completely different experience with Chancellors. The team have always been professional and personable, and we would work with them again in the future.

January 27, 2021
Rated 5 out of 5 stars

Great Service!

Very pleased with service provided by Chancellors, and secured several offers on my property. Hoping to complete soon! Friendly, courteous staff who are always at the end of the phone. Thanks much.

January 21, 2021

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