Chancellors - Llandrindod Wells Reviews 

161
TrustScore 4.5 out of 5

4.7

Station Crescent, Commerce House, LD1 5BD Llandrindod Wells, GB


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Rated 3 out of 5 stars

My experience with chancellor's overall hasn't always been the best, however certain members on their team do excellently at their jobs to ensure tenant satisfaction and care. Steven Stark for e... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Sharon Humphrey’s enough for all of her time and hard work in helping me. She is always available to speak to or to see in person even though the phone never stops ringing. I have dealt... See more

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Rated 5 out of 5 stars

What an amazing experience we had when looking around a property with Carys from Chancellors estate agents in Llanddewi. She was very honest and very cheerful and upbeat explaining everything we neede... See more

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Rated 5 out of 5 stars

Just wanted to say a massive thank you to Chancellors and Maria Davies in particular. Over the last few months the leave of service has been excellent. Maria has most definitely gone the extra mile le... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Station Crescent, Commerce House, LD1 5BD, Llandrindod Wells, United Kingdom

  • 01597 822245

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

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4.7

All reviews

(161)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

Hannah has been excellent

Hannah has been excellent, providing clear indications after reviews and supported us through the offer stage. Fingers crossed we are able to complete the sale soon. Thank you

October 14, 2021
Rated 4 out of 5 stars

Helpful estate agent

Whilst getting the property on the market did take a little longer than anticipated, we found both Lyndsey and Hannah very helpful and kind during the sale. They kept us updated at all times and gave us advice where necessary.

October 13, 2021
Rated 5 out of 5 stars

Thank you Hannah

What can we say, Hannah Shaw has been such a great help with our move. She has been extremely efficient, calm and helpful during this stressful time.
We would like to thank Hannah for all her understanding and helpfulness but mostly for listening to us.

October 7, 2021
Rated 5 out of 5 stars

Hi Hannah,

Hi Hannah,
Thank you for your help. You were very professional whilst also kind and caring!
You really helped with what can be a difficult challenge!
Thanks again,
Deb

October 6, 2021
Rated 5 out of 5 stars

There's trying and TRYING!!…

It has been a difficult time to try and sell with the pandemic. As time has gone by things have changed a little, but Chancellors did their best to market a difficult property. The new Manageress at Llandrindod branch has taken a personal interst in my plight and managed to find me a buyer who is perfect for the property and the town of Rhayader. She has been exceedingly helpful in finding me a new property and very accommodating. I am extremely happy.

September 3, 2021
Rated 5 out of 5 stars

Excellent Service

The team in Llandrindod Wells is very kindly and professional.
Thanks to Tim,Sophie, Mair

June 25, 2021
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Reply from Chancellors - Llandrindod Wells

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

We recently had the pleasure of dealing…

We recently had the pleasure of dealing with Mair at the Llandrindod Wells branch. She is very approachable, friendly, informative and delightful to deal with and was as excited as we were over the purchase of our new home.

We wish Mair all the best with her future at Chancellors.

May 25, 2021
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Reply from Chancellors - Llandrindod Wells

Thank you for leaving us this great review Nicola, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent to deal with

Excellent to deal with, will certainly use them in the future!

May 18, 2021
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Reply from Chancellors - Llandrindod Wells

Hi Mr Barrett, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Extremely impressive service.

Extremely impressive service from Tim and Sophie at the LLandrindod Wells office. Our house that had been on the market for 6 months, with very little interest with another company, sold almost immediately with Chancellors and we cannot praise Tim and Sophie enough for their professionalism and personal interaction which made the selling of our house a troublefree experience.

May 14, 2021
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Reply from Chancellors - Llandrindod Wells

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Viewing

We attended at a viewing last weekend, with the newest member of staff Miya, she was fantastic, she showed use around a very large building which is in the process of being converted, she opened access panels, guided us to where the utilities came into the building, and left late for her next viewing and unfortunately quite dustier than when she started, nothing was too much trouble for her, and my husband and I were shocked she had only been in the job one week! She was also lovely and answered anything that she possibly could.

May 11, 2021
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Reply from Chancellors - Llandrindod Wells

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

We have found Sophie Crane to be lovely…

We have found Sophie Crane to be lovely to deal with and sensitive to our situation. She has kept us up to date at every juncture and we are to have had her help.

May 6, 2021
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Reply from Chancellors - Llandrindod Wells

Hi Denis, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

A Purchaser perspective.

As a purchaser Sophie has acted in a courteous and professional manner at all times.
Sophie was willing to assist a family member viewing the property by conducting a live "face time " video call. She has gone beyond the expectations of an estate agent / salesperson.
I am grateful for her incredible kindness. Sophie is a credit to Chancellors Estate Agents.
Thank you.

May 6, 2021
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Reply from Chancellors - Llandrindod Wells

Thank you for leaving us this great review Mrs Dorkenoo, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Sophie and the team at chancellors have…

Sophie and the team at chancellors have all been super helpful and done their best to sell our property , they have gone out of their way to get us viewers and managed to find someone who will love our house as much as we do.
I would deffinetly recommend Chancellors and will always use them in the future.

April 28, 2021
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Reply from Chancellors - Llandrindod Wells

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

I am very pleased with the one 2 one…

I am very pleased with the one 2 one service very professional and approachable my questions and querys were answered I felt that I was treated well I do not have any issues of concern
I would use this agent again in the future .

April 22, 2021
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Reply from Chancellors - Llandrindod Wells

Thank you for leaving us this great review Mrs Lindsay, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Sophie Crane showed me a property…

Sophie Crane showed me a property Monday afternoon.
Sophie was prompt, could answer all my questions and clearly had a good rapport with the vendors.
I have since proceeded with an offer and Sophie has been very helpful and informative.
A very pleasant young lady and gives me a lot of confidence in her abilities.

April 21, 2021
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Reply from Chancellors - Llandrindod Wells

Hi Mrs Greene, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

The staff were very helpful during the…

The staff were very helpful during the very long period that the house was on the market,which included the lockdowns. Their manner was always pleasant and friendly.

April 7, 2021
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Reply from Chancellors - Llandrindod Wells

Thank you for leaving us this great review Mrs Vaughan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great Service!

Despite these covid times Chancellors went out of their way to find me a new property, even when i kept changing my requirements after viewings!

Charlie was especially very patient, helpful, and knowledgeable towards my requirements, certainly alot more helpful than some other local agents! He was so easy to get on with while looking for a suitable property.

The communications were excellent and i was kept up to date with everything going on at each stage, infact i didn't realise how much you were kept in the loop. Having a single point of account management made things so easy especially with all the restrictions due to covid rules.

I'd have no hesitation using this company again for another move, and would recommend them highly to anyone!

April 6, 2021
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Reply from Chancellors - Llandrindod Wells

Thank you Ms Em for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great service we had a viewing arranged…

Great service we had a viewing arranged very quickly, Charlie was very informative and attentive throughout the process and willing to help wherever possible which made life very easy for us. Very satisfied with every aspect of the letting process.

April 1, 2021
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Reply from Chancellors - Llandrindod Wells

Hi Mr McCarthy-Allen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very very helpful

Very very helpful, efficient, explain everything very clearly, all around brilliant service

April 1, 2021
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Reply from Chancellors - Llandrindod Wells

Thank you Mr Hughes for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

‘Almost’ 5-star service!

Basic context being that I have just bought my first home through them. From initial enquiries through to completion took between 4-5 months, during COVID. Overall, they were very professional. Communication was excellent. I never found myself having to be persistent in trying to speak to somebody. 5-star service but for a niggle with the first viewing and for waiting for me to ask for the Sold sign to come down. Would happily recommend to friends and family all-in-all!

March 31, 2021
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Reply from Chancellors - Llandrindod Wells

Thank you Mr Venables for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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