Chancellors - Maidenhead Reviews 

506
TrustScore 4.5 out of 5

4.7

14-16 Queen Street, SL6 1HZ Maidenhead, GB


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Rated 5 out of 5 stars

Chris arranged to meet us at the property at short notice. He was polite, accommodating and positive. He was very attentive to our criteria and offered some good general advice about the process. Chri... See more

Company replied

Rated 5 out of 5 stars

After living in our beloved flat for nearly 3 years, time came to size up, and we started looking for a bigger place. The Chancellors estate agency in Maidenhead seemed like a perfect choice for us -... See more

Rated 5 out of 5 stars

Chris from Chancellors letting department helped us as we tried to find a retirement rental property for my elderly mum. He is excellent at his job! He responded to our request quickly, had all the ba... See more

Company replied

Rated 5 out of 5 stars

Maurice made my experience great! He is an excellent agent who knows how to please his clients. He went above and beyond in his service to my family and helped us secure a beautiful place we can n... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 14-16 Queen Street, SL6 1HZ, Maidenhead, United Kingdom

  • 01628 788000

4.7

Excellent

TrustScore 4.5 out of 5

506 reviews

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4.7

All reviews

(506)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

Portia was exceptional from the very…

Portia was exceptional from the very first viewing of the property to completion. Great communication throughout the process, especially at at the negotiation stage. Thank you!

February 24, 2023
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review Randle, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

A special thank you to Madeline Fox

As a first time Landlord i have found the whole process of renting a house rather daunting.
Thankfully, Chancellors (Maidenhead) and in particular Madeline Fox, have really helped in making me understand every step of the way and been clear and informative of any queries I had.
It really does make a difference having a friendly voice on the other end of the line and I look forward to working with Madeline and the rest of the team for the foreseeable future.
Paul

February 15, 2023
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review Paul, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Prompt, quick and professional service

I have communicated with Alex who has provided me with a prompt service. He is always polite and friendly, helpful and quite knowledgeable in his areas of expertise. Alex explains and articulates quite well which makes communication with him a breeze. He seeks approval from me before proceeding with any commitments about my purchase, which I greatly appreciate. He has an eye for the details and works in a timely manner. Alex conducts himself very professionally and respectfully. From the initial call until now, he has constantly shown a very positive and helpful attitude, which is admirable.

January 27, 2023
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review Ms Koleva, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Portia has been excellent!

Portia has been excellent with expediting the process, whether it be arranging the viewing or answering any questions. I couldn't have asked for a better experience!

January 17, 2023
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review Rhys, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent communications and keeping us…

Excellent communications and keeping us up to date on what is happening which is vital when selling or renting out a property.

January 18, 2023
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review David, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

John McLaughlin has been very…

John McLaughlin has been very responsive in promoting my property and provided sound advice on marketing it to achieve best exposure and response.

January 16, 2023
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review Faith, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Property viewing

On time. Gave good advice regarding parking for the viewing. Kept in regular communication. Answered questions well with good level of detail. Would recommend this agency.

January 14, 2023
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review Stringfellow, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great customer service

Following initial discussions our property was marketed very quickly, viewings arranged efficiently, and new tenants quickly secured. Great feedback at each stage, and great customer service.

January 11, 2023
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review Michael, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great service

Great customer experience, saw multiple apartments in the one building block in one visit.

Alex dickson was very helpful.

Chancellors got back to me quickly and with scheduled viewings.

January 11, 2023
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review Zulekha, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

John is very helpful

John is very helpful, he tried his best to help.

December 21, 2022
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review Mrs Tong, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Fast and efficient

John was very responsive and made himself available, calling me back or answering my e-mails in very short timespans, which made the whole process very smooth and efficient.

December 19, 2022
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review Arthur, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

John Has keeps me updated on ever…

John Has keeps me updated on ever aspect on what is going on with my property,
Friendly and helpful chap.

December 16, 2022
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review Donna, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. They are great until you sign on the dotted line and then they don’t reply to emails or phone calls. My tenants were not advised re council tax and now I have received a summons. I have contacted them twice by phone and twice by email. Nothing. Hideous service.

December 13, 2022
Unprompted review
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Reply from Chancellors - Maidenhead

Hi Tracey, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Rated 5 out of 5 stars

Farid helped me through the moving…

Farid helped me through the moving process with ease and he was always avaible on the phone if i had any issues

November 30, 2022
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Reply from Chancellors - Maidenhead

Hi Yasmin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

The place was nice and the area looks…

The place was nice and the area looks nice and quite. Wish there was a garage but we can do with the storage at the back

November 17, 2022
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review Miss Udeze, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

He is very kind and ready to help and sort out the request.

He is very kind, polite and always ready to help.
He try to sort out my requests as well as explain clearly about them.

November 11, 2022
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Reply from Chancellors - Maidenhead

Hi A Chegini, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I have communicated regarding my new…

I have communicated regarding my new apartment to rent with Farid and he is extremely kind, knowledgeable and accomodating towards my needs and questions. Very satisfied with my experience with him .
I give him 5 stars for sure .

November 9, 2022
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Reply from Chancellors - Maidenhead

Thank you Miss George for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Farid was so helpful during our move

Farid was so helpful during our move. We were relocating from a great distance and he did everything possible to fit in with our schedule and time frames. Thank you so much.

November 9, 2022
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Reply from Chancellors - Maidenhead

Thank you Sue for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Farid is an excellent ambassador for…

Farid is an excellent ambassador for Chancellors and ensured that actions were followed up

October 31, 2022
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review Shafiq, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

The sale of our mother’s house became…

The sale of our mother’s house became far longer and more difficult than expected following her sudden death during the first week of marketing. Not only were the Maidenhead team thoroughly professional and proactive throughout, they were incredibly supportive and respectful of our needs as a grieving family. Communication was excellent and, whenever it was needed, we received sound and considered advice. After several months, we achieved the outcome that we, including our late mother, had hoped for. Thank you to the whole team and, in particular, Portia.

October 14, 2022

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