Chancellors - Maidenhead Reviews 503

TrustScore 5 out of 5

4.9

14-16 Queen Street, SL6 1HZ Maidenhead, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was really well looked after by Shannon Corrigan & Chris Appelboom! Even if there are only 2 persons in the team, you can feel the professionalism and communication working between them. They are... See more

Company replied

Rated 5 out of 5 stars

Great tenant experience! Chancellors Maidenhead have been very helpful from the viewing and throughout the tenancy. Molly Hunter has been always responsive and took control over all queries.

Company replied

Rated 5 out of 5 stars

I had a really great experience finding a new rental with the local Chancellors team. Chris showed me my new property and was really open and genuine. Shannon was really on it organised sorting out an... See more

Company replied

Rated 5 out of 5 stars

Chris from Chancellors letting department helped us as we tried to find a retirement rental property for my elderly mum. He is excellent at his job! He responded to our request quickly, had all the ba... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 14-16 Queen Street, SL6 1HZ, Maidenhead, United Kingdom

  • 01628 788000

4.9

Excellent

TrustScore 5 out of 5

503 reviews

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Rated 5 out of 5 stars

Great tenant experience!

Great tenant experience!

Chancellors Maidenhead have been very helpful from the viewing and throughout the tenancy. Molly Hunter has been always responsive and took control over all queries.

April 2, 2026
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Reply from Chancellors - Maidenhead

We appreciate you sharing your great experience! We're so glad to hear that our team has been helpful and responsive throughout your tenancy. We value your feedback.

Rated 5 out of 5 stars

I was really well looked after by…

I was really well looked after by Shannon Corrigan & Chris Appelboom!
Even if there are only 2 persons in the team, you can feel the professionalism and communication working between them.
They are switched on, understand your needs, fast and professional.
Highly recommend this agency!

March 16, 2026
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Reply from Chancellors - Maidenhead

We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!

Rated 5 out of 5 stars

I had a really great experience finding…

I had a really great experience finding a new rental with the local Chancellors team. Chris showed me my new property and was really open and genuine. Shannon was really on it organised sorting out any issues and ensuring everything was in order. She checked the house called me regularly to keep in touch and was really knowledgeable and clear. Very much appreciate the experience.

February 12, 2026
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Reply from Chancellors - Maidenhead

We appreciate you sharing your positive experience finding a new rental with us. We're happy to hear that you found our team to be so helpful and communicative. We will be sure to pass this fantastic feedback on.

Rated 5 out of 5 stars

Chris was really helpful

Chris was really helpful and easy to get on with he allways phoned back with the info that I requested, and after seeing the accommodation he offered me a lift to the Station.
In my book he would come highly recommended

October 20, 2025
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Helpful, knowledge and caring service

Chris from Chancellors letting department helped us as we tried to find a retirement rental property for my elderly mum. He is excellent at his job! He responded to our request quickly, had all the background about the property and so could answer all our questions, and was friendly, efficient and really helped us out. I would 100% recommend Chris to anyone looking to rent a property in the Maidenhead area- he knows his stuff and nothing was too much trouble. Thanks!

October 23, 2025
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Great Communication and Prompt SupportMasie for her…

I’d like to thank Masie for her excellent support in resolving a recent issue at my property. This time, the communication was clear and effective, and her prompt action made a real difference in getting the problem sorted quickly. Really appreciate the professionalism shown throughout the process.

October 6, 2025
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Often replied to mails within 5 mins and extremely helpful

August 28, 2025
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Reply from Chancellors - Maidenhead

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Detached house in Maidenhead

I am extremely pleased with the support and advice I’ve had from Chancellor’s at Maidenhead, Portia and Joe have been very professional.
Shannon was friendly, competent and efficient. Always demonstrating a skilful knowledge of my property, its location advantages and its benefits to a potential buyer. Which ultimately resulted in an extremely quick sale

August 12, 2025
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Reply from Chancellors - Maidenhead

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

We are having a great experience with…

We are having a great experience with the agency, in special Shannon, she is being very trustworthy, responsive and very kind. She is answering all our queries, we are very pleased so far with the service provided!

July 29, 2025
Unprompted review
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Maurice and Chris were really great in…

Maurice and Chris were really great in helping us rent a new property. They were informative and got back to our questions promptly. The process was really easy. Thank you!

July 25, 2025
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Reply from Chancellors - Maidenhead

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Letting with ease

Maurice and Chris' approach was professional, engaging, attentive and most personable with our lettings enquiry and search.
They diligently answered questions, provided information and gave clarity on the letting process and attendant requirements.

July 17, 2025
Unprompted review
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Reply from Chancellors - Maidenhead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

We had plenty of viewings

We had plenty of viewings. Shannon was always positive and encouraging. Very knowledgeable.

June 13, 2025
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Reply from Chancellors - Maidenhead

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very helpful

Shannon was really helpful when viewing the property, and James kept us informed through the buying process. Thanks all!

May 29, 2025
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Reply from Chancellors - Maidenhead

Thank you Tracy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Staff were very proactive and eager to…

Staff were very proactive and eager to secure the right tenant. Communication was fast and efficient

May 2, 2025
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Shannon has been very proactive and…

Shannon has been very proactive and super nice during all our interactions with her to organising the viewing, answering to our questions during it, and following up to collect our feedback.

May 2, 2025
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Reply from Chancellors - Maidenhead

Hi Nikola, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

We had a great experience with Maurice

We had a great experience with Maurice! He was very friendly, professional, and knowledgeable. He is customer focused and totally professional throughout the letting process and answered all our questions patiently. We really appreciate his approach and would highly recommend him to everyone.

April 29, 2025
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Reply from Chancellors - Maidenhead

Thank you, Mr. Kumar Balimidi, for your wonderful review! We're thrilled to hear that Maurice provided you with a friendly and professional experience throughout the letting process. Your recommendation means a lot to us, and we appreciate your kind words. If you need any further assistance, feel free to reach out!

Rated 5 out of 5 stars

Truly thoughtful and professional experience

We had an outstanding experience viewing a property with this estate agent. From the moment we arrived, Shannon was incredibly warm, friendly, and genuinely interested in understanding what we were looking for. She offered insightful suggestions about how the property could suit our needs, which really helped us see its potential.

What stood out most was her exceptional kindness and sensitivity towards the elderly couple living there—she handled everything with such care and respect, especially in preparing us thoughtfully for the presence of one of the owners who was unwell. Her professionalism, empathy, and personal touch made a lasting impression.

We would absolutely recommend her to others, and if we were to sell our home in the future, we would specifically ask to work with her, as we would want someone with her manner representing and selling our house.

April 23, 2025
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Reply from Chancellors - Maidenhead

Hi Annie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

The experience was very good because it was amazing and stressful.

The experience was very good because they were effective , polite , swift response , thorough about the whole process. This letting agency is known for offering the best properties to their clients, mine was not an exception.

March 28, 2025
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Reply from Chancellors - Maidenhead

Thank you for your kind words and for taking the time to leave this positive review. We are delighted to hear about your positive experience with us and appreciate your feedback. We are proud of our team's commitment to providing exceptional service and we will be sure to pass your feedback along to the relevant team.

Rated 5 out of 5 stars

Great customer focus

Maurice was really helpful when dealing with the previous problematic tenants. He’s an asset to your company and I look forward to dealing with him in the future.

April 4, 2025
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Reply from Chancellors - Maidenhead

We appreciate your kind words about Maurice. It's wonderful to hear that he was so helpful and supportive during a challenging time. We strive to provide excellent customer service, and we're glad that Maurice was able to make a positive impact on your experience.

Rated 2 out of 5 stars

Overpriced tenancy find had a property I wanted to find a…

I had a property I wanted to find a good tenant so I asked Chancellors’s to find me a tenant under a find only I was charged over £3k when in the past was £1600 plus vat. Never again

February 28, 2025
Unprompted review
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Reply from Chancellors - Maidenhead

Dear Rachel, we appreciate your feedback and are sorry to hear about your experience. We strive to provide transparent pricing and quality service. Please contact us directly to discuss your concerns further, as we value your input and want to ensure we address any issues.

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