Chancellors - Maidenhead Reviews 

506
TrustScore 4.5 out of 5

4.7

14-16 Queen Street, SL6 1HZ Maidenhead, GB


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Rated 5 out of 5 stars

Chris arranged to meet us at the property at short notice. He was polite, accommodating and positive. He was very attentive to our criteria and offered some good general advice about the process. Chri... See more

Company replied

Rated 5 out of 5 stars

After living in our beloved flat for nearly 3 years, time came to size up, and we started looking for a bigger place. The Chancellors estate agency in Maidenhead seemed like a perfect choice for us -... See more

Rated 5 out of 5 stars

Chris from Chancellors letting department helped us as we tried to find a retirement rental property for my elderly mum. He is excellent at his job! He responded to our request quickly, had all the ba... See more

Company replied

Rated 5 out of 5 stars

Maurice made my experience great! He is an excellent agent who knows how to please his clients. He went above and beyond in his service to my family and helped us secure a beautiful place we can n... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 14-16 Queen Street, SL6 1HZ, Maidenhead, United Kingdom

  • 01628 788000

4.7

Excellent

TrustScore 4.5 out of 5

506 reviews

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4.7

All reviews

(506)

1,736 reviews in the last 12 months

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Rated 5 out of 5 stars

Shannon Lombard

I think Chancellors as a company are very professional , very helpful and always there. Shannon Lombard approaches her job with great enthusiasm and confidence. She has a real rapport with prospective purchasers and from my side as a vendor the same enthusiasm came across. Her professionalism in every aspect was a joy to see. Always very pleased to do whatever was required and always responded to messages. It was a real pleasure dealing with her

December 17, 2024
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Reply from Chancellors - Maidenhead

Thank you for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you were so impressed with our team's professionalism and dedication. We are especially pleased to hear about the positive experience you had with Shannon. We will be sure to share your feedback with her and the rest of the team.

Rated 5 out of 5 stars

Accessible Estate Agent

Easy to contact, excellent communication

November 29, 2024
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Reply from Chancellors - Maidenhead

Thank you LesleyG for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

House appraisal by Portia Hester

Portia came to our house for a free market appraisal. My wife and I found her pleasingly courteous and extremely helpful regarding her valuation and explaining carefully the current ins and outs of the local housing market.
Many thanks Portia!!!

December 5, 2024
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Reply from Chancellors - Maidenhead

Thank you so much for your wonderful review, Neil! We're thrilled to hear that Portia provided you with a courteous and helpful experience during your market appraisal. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your kind words!

Rated 4 out of 5 stars

Excellent service from the maidenhead…

Excellent service from the maidenhead branch.always quick to respond ti my emails and Maurice Applewhaite was great at sorting out any problems that came up.
Keep up the good work..

November 30, 2024
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Reply from Chancellors - Maidenhead

Thank you Mr for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

I met Shanon Lumbard at the property

I met Shanon Lumbard at the property. She was very polite, professional and helpful in answering all the questions I asked.

December 2, 2024
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Reply from Chancellors - Maidenhead

Thank you Muhammad for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Shannon was very friendly

Shannon was very friendly, polite and professional. Was very helpful with any questions I had to ask about the property I was viewing and recommended other houses within the area, that she had to offer.

November 13, 2024
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Reply from Chancellors - Maidenhead

Hi Jaspreet, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Shannon Lumbard was extremely helpful

Shannon Lumbard was extremely helpful and friendly and really made the viewing process enjoyable. I really appreciate all the help that she gave. She was extremely attentive and answered all my questions very promptly. I also viewed the property for a second time and she was very accommodating.

November 12, 2024
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Reply from Chancellors - Maidenhead

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Shannon has been fantastic

Shannon has been fantastic, very knowledgeable, very friendly. She has given us plenty of time on viewings, answered any question we have had and has always come back to us with any questions she doesn't know the answer too. Shannon has always arrived early to viewings.

November 5, 2024
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Reply from Chancellors - Maidenhead

Dear Mrs. Williams,

Thank you so much for your wonderful review! We’re thrilled to hear that Shannon provided you with such exceptional service. Her dedication to being knowledgeable and friendly truly reflects our values at Chancellors - Maidenhead. We appreciate your feedback on her preparation and responsiveness during your viewings. It's our goal to make your experience seamless and enjoyable. If you have any further questions or need assistance, don’t hesitate to reach out.

Best regards,
Chancellors - Maidenhead Estate Agents

Rated 5 out of 5 stars

I cannot begin to tell you how amazing…

I cannot begin to tell you how amazing Chancellors have been, especially Maurice who I cannot fault. He has made this process easy and has been an absolute delight all through my application. What a lovely man! Thanks to chancellors I now have an amazing new house. I highly recommend then as all the people including Maurice who has dealt with me have been amazing.

October 31, 2024
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Reply from Chancellors - Maidenhead

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

1st property viewing

Shannon was very patient with me, she explained everything clearly and answered all my questions or was happy to find out any info i needed.

October 7, 2024
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Reply from Chancellors - Maidenhead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very positive experience

For a first time renter I was made to feel valued and helped through every stage of the process. The online process through The Lettings Hub however could have been better. There seemed to be a substantial hold up in the process while waiting for this online platform to catch up with the information submitted.
Couldn't fault the helpfulness of Chancellors staff throughout

October 3, 2024
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Reply from Chancellors - Maidenhead

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very professional and staff are extremely nice people

Chancellor Estate Agents and in particular Portia Hester were extremely professional at what they do, particularly in keeping me advised of all viewings on line, and organised actual viewings. Portia was outstanding in securing our sale and proactive in the onward purchase of our new house

September 25, 2024
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Reply from Chancellors - Maidenhead

Thank you Sam for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Our experience at Chancellors

Maurice made my experience great!
He is an excellent agent who knows how to please his clients. He went above and beyond in his service to my family and helped us secure a beautiful place we can now call home. He made it all so easy and achievable.
We wouldn't have been able to do it without his support, skills-set and faith in us.
Thank You so much Maurice !
Chancellors provides an excellent customer service by putting their customers at the forefront of their business by making them feel valued.

September 24, 2024
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Reply from Chancellors - Maidenhead

Thank you for your wonderful review! We're thrilled to hear that Maurice provided you with exceptional service and helped you find your perfect home. At Chancellors, we strive to put our clients first, and it’s great to know that Maurice's dedication and expertise made such a positive impact on your experience. Your kind words will certainly motivate our team to keep delivering outstanding service. If you need anything in the future, please don’t hesitate to reach out. Enjoy your new home!

Rated 5 out of 5 stars

Molly Hunter has been (and remains) a…

Molly Hunter has been (and remains) a fantastic property management administrator! Molly is always available to help out and ensure our needs are met. A real asset to the company, thank you Molly!!! B & N

September 23, 2024
Unprompted review
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Reply from Chancellors - Maidenhead

Thank you, Brad, for your wonderful review! We're thrilled to hear that Molly Hunter has been such a fantastic asset in property management. Her dedication and support truly make a difference for our clients. We'll make sure to pass along your kind words to her. If you need anything else, don’t hesitate to reach out. Thank you for choosing Chancellors - Maidenhead Estate Agents! B & N

Rated 5 out of 5 stars

Helpful & responsive

Harry is a helpful and responsive agent who has provided a great and personable client experience

September 23, 2024
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Reply from Chancellors - Maidenhead

Thank you Amardeep for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Shannon was great!!

Shannon was great! Very honest with us from the get go, listened to what we are looking for and above all else very knowledgeable about the property and others she has in the area.

September 4, 2024
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Reply from Chancellors - Maidenhead

Thank you MR for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Friendly & Professional viewing

I recently went to view a house with Chancellors estate agents and they were very professional but also extremely friendly. Shannon specifically was very knowledgeable and was able to answer all our questions and her local recommendations about the local area were excellent too. Although we didn't proceed with the property I would recommend Chancellors.

September 4, 2024
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Reply from Chancellors - Maidenhead

Hi Charlie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

The agent has meticulously kept me…

The agent has meticulously kept me informed as to the progress made with regard to the sale of my property and I'm confident that every effort is being made to secure viewings which I know will prove successful.

August 27, 2024
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Reply from Chancellors - Maidenhead

Thank you for this fantastic review!

Rated 5 out of 5 stars

Understood immediately what we needed

Understood immediately;y what we needed. Lots of patience with a pair of pensioners! Felt Maurice was looking to do the best he could for us

August 11, 2024
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Reply from Chancellors - Maidenhead

Thank you for this fantastic review!

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