Chancellors - Northwood Reviews 

214
TrustScore 5 out of 5

4.9

26 Green Lane, HA6 2QB Northwood, GB


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Rated 5 out of 5 stars

Jordan from Chancellors has been great. He managed to find us a new tenant for our property just before Christmas which is a tricky time to let. He has been very efficient and kept us updated at each... See more

Company replied

Rated 4 out of 5 stars

Very friendly and helpful agents. However, the Lettings Hub service is flawed, difficult to use, and totally without any customer service. It took 4 days for us to get a proper invite, and another 7 d... See more

Company replied

Rated 5 out of 5 stars

Jack Backhouse at chancellors Northwood what a great guy! He went above and beyond to sell my house He is friendly polite curtious and very approachable. We had a very good agent client relations... See more

Rated 5 out of 5 stars

1-Extremely helpful 2- Straight to the point 3- very patient with my usual zillion questions 4- Mr Jordan Holmes is very approachable person and has the capacity of listening/ solving problems... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 26 Green Lane, HA6 2QB, Northwood, United Kingdom

  • 01923 820522

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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4.9

All reviews

(214)

1,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Successful property purchase

I dealt with Neela Patel during the process of making an offer on a property. I had previously dealt with staff at this agency who didn't take any interest in my particular circumstances and had not seemed willing to facilitate negotiations on price between the seller and myself. However, as soon as Neela got involved, she was very active in looking at the needs of both the seller and myself and she successfully negotiated a sale that balanced the interests of both parties. She communicated my particular circumstances to the seller, and took full account of the market environment at the time to make astute observations and recommendations. This resulted in a successful purchase of the property, with Neela also providing excellent service after the offer was accepted through to completion of the sale. I am very thankful for her personalised and keen service, which helped me secure the perfect property for me.

June 21, 2020
Unprompted review
Rated 5 out of 5 stars

Well done to Natalie for her…

Well done to Natalie for her persistence and perseverance in securing me a viewing and then to follow a successful securing of a rental property.
Both Natalie and Mitchell were both very professional and respectful in all of my dealings with them both.
I wish them both success in their business dealings.

June 5, 2020
Unprompted review
Rated 5 out of 5 stars

Natalie has been extremely helpful

Natalie has been extremely helpful, attentive and very organised. The arrangement for the viewing was so easy and swift. She’s very knowledgeable about the property we were interested in. Couldn’t recommend Natalie enough!

June 5, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service from Natalie

We have been very impressed with the service we have received so far from Natalie at Chancellors. Unlike all other estate agents we have contacted in our search, Natalie has been great in coming back to us, returning all calls and emails promptly and taking the time to understand our needs. She seems to genuinely care, which is rare these days. Thank you!
William

June 1, 2020
Unprompted review
Rated 4 out of 5 stars

Hannah was excellent

Hannah was excellent. Very professional, knowledgeable and courteous at all times. Delivered on her commitments.

March 13, 2020
Unprompted review
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Hi Mr Young, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 3 out of 5 stars

Chancellors Sold my House - Eventually !

Chancellors took on my property after several other agents had tried to sell it. The salesman promised the earth initially but failed to deliver and left the company.
However after a lot of perseverance and effort working closely with Chancellors into getting more appointments and an eventual upturn in the housing market, Chancellors finally managed to find me a buyer. Although in the start there were many hurdles we seem to be making progress and the new team appear to have things under control and I am hopeful we will see a successfully conclusion over the coming weeks.

March 12, 2020
Unprompted review
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you for letting us know about this Mr Gelernter, we understand that it is frustrating. So that we can look into resolving this for you please contact us at customercare@chancellors.co.uk. Thank you.

Rated 5 out of 5 stars

Can`t say anything else

Can`t say anything else, so far !!!!
Keep it up !!!!!

March 9, 2020
Unprompted review
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you for leaving us this great review Mr Schepers, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Frances Monteith has been exceptional…

Frances Monteith has been exceptional in her professionalism in assisting me with my property search. She has worked with me in identifying properties which fit my requirements and attending viewings of the same with me. She has shown integrity in responding to my messages and emails in a timely manner. I will not hesitate to recommend Frances to friends and family. She represents Chancellors very well and is an asset to the agency in my humble opinion.

March 1, 2020
Unprompted review
Rated 5 out of 5 stars

Great experience renting with Frances

Great experience renting with Frances, very easy to deal with and really helpful through the process, gladly recommend

February 25, 2020
Unprompted review
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you Mr Hales for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 1 out of 5 stars

Chancellors as a firm is represented by Hannah Boyle

Chancellors as a firm is represented by its employees. On the face of it they are good...but when the rubber hits the road and things go wrong, they can't spot the flaws.

February 24, 2020
Unprompted review
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Hello Kit, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Frances was attentive and lovely…

Frances was attentive and lovely throughout the entire process and really understood our needs on the search.

February 21, 2020
Unprompted review
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you for leaving us this great review Mr Pinnegar, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great service and good completion

February 17, 2020
Unprompted review
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Hi Mr Shah we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Fances is excellent and highly…

Fances is excellent and highly recommendable. She impressed me with her first phone call and i will certainly recommend her to family and friends.

February 15, 2020
Unprompted review
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Hello Winnie, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Our experience with Chancellors has…

Our experience with Chancellors has been excellent and professional to say the least. They have worked tirelessly to find us tenants within a short time. This made our experience flawless and stressless. We thank Hannah, Francis and team for the professional service they provided in looking for our tenant
Danny G

February 8, 2020
Unprompted review
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Hello Danny, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Excellent service from Hannah and…

Excellent service from Hannah and Frances.

February 8, 2020
Unprompted review
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Hello we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Nicole Burridge

Nicole Burridge
Nicole Burridge has been the sales coordinator for my property 98A Church Rd, Watford. In all my dealings with her she has been professional and proactive. She's has kept me updated on appointments, buyer surveys etc. and responded quickly when action was required. From a seller's perspective, communication plays a very important part in the sale of a house, and in this respect Nicole has performed admirably.

Janine Barton

February 5, 2020
Unprompted review
Rated 5 out of 5 stars

I have had excellent customer service…

I have had excellent customer service from you and am very impressed by you all

February 4, 2020
Unprompted review
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Thank you for leaving us this great review Angela, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Nicole was very efficient and helpful

Nicole was very efficient and helpful
In through out the process
She was very prompt in responding and clarifying to our queries / concerns and get
Communicating with seller
Also she helped us to get all the services for the home move which is we highly apreciate

February 3, 2020
Unprompted review
Chancellors - Northwood logo

Reply from Chancellors - Northwood

Hello Manoj, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Very helpful

I dealt with Chancellors as me and my partner was looking for a flat to rent. Frances was a delight in helping us find a property, always on hand to help and kept us updated. Thank you!

February 1, 2020
Unprompted review

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