What a lovely estate agent Mr Pontais, or as I knew him, Jack. If it weren’t for him I wouldn’t be living the Notting Hill dream. I’m yet to find my Hugh Grant but at least I have a house
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Ruadhri was my main point of contact throughout my experience with Chancellors Notting Hill. Not only was he very communicative, he stayed later on a saturday to show me a property. His warm and kno... See more
I am a landlord and Chancellors has been handling a complete letting process for me for quite some time now. They make it smooth and easy, making sure everyone involved complies with all the curr... See more
Company replied
Ruadhri from the estate agency did a fantastic job lining up various options for my flat search. His dedication and know-how in suggesting alternatives showed he genuinely cared about finding me the p... See more
Company details
Written by the company
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Chancellors
Written by the company
- About Us
- One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
- What We Do
- Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
- Our Service to You
- Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment
Contact info
15 Notting Hill Gate, W11 3JQ, London, United Kingdom
- 020 7727 7227
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Jasmine was there throughout the whole…
Jasmine was there throughout the whole process always willing to support and making herself available. She played a pivotal role in ensuring the deal got over the finishing line. Thank you.

Reply from Chancellors - Notting Hill
Best agent in London
I moved from the U.S. and got in contact with Ruadhri who made me feel valued and showcased a genuine interest in not only doing business but making sure the process would be smooth and fast - given that I needed to move-in in a very short period of time. He conducts himself with honesty, and integrity, respect, has a professional demeanor, is highly responsive at all times, and made sure that as an international transplant I would have all the tools and information needed to obtain the flat. In the process of finding a flat I met with 10+ agents from which I can truly say Ruadhri was by far the best. I would definitely contact him and Chancellors again and would refer him to friends without a doubt. Thank you Ruadhri, really appreciated your help!

Reply from Chancellors - Notting Hill
Hugh was extremely helpful and very…
Hugh was extremely helpful and very professional. He's been a great help to us in this difficult market.

Reply from Chancellors - Notting Hill
Review Hugh
Hugh has been extremely helpful in my property search, understanding my expectations as a customer and being flexible in viewing times and answering emails in a professional manner and quickly

Reply from Chancellors - Notting Hill
Matt Sanderson was my Agent helping me…
Matt Sanderson was my Agent helping me find a flat in a crazy time. He truly went above and beyond to help me find a good place. He was kind and professional. Highly recommend :)

Reply from Chancellors - Notting Hill
The service provided by Chancellors…
The service provided by Chancellors have been great. Amy Stanborough Has been making the communication with the landlord smooth, fast and effective. She is always solving even the smallest inconvenience for us, with the fastest and kindest response. She provides an excellent customer support.
I had a significant issue related to plumbing
I had a significant issue related to the blocked drainage system in the whole flat. (Kitchen sink, bath, toilet). Ms. Amy Stanborough Not only cordially and attentively recorded and acknowledge the situation but the next day I had an engineer visiting my flat and solving the problem. Great customer service and resolution.

Reply from Chancellors - Notting Hill
I chose Chancellors Nottinghill after…
I chose Chancellors Nottinghill after two previous agents failed to sell my property. From my original consoltation with Chancellors I felt confident that they had the right attitude and they were on my side in what I was looking for. From the begining, they had buyers ready to view my property which was a good sign. After every viewing I received an update on what the potential buyer thought and on top of that I received a weekly update as well as a personal call from them to discuss any issues. The whole team assigned to my property were professional and kept me informed throughout the process. A big thank you to Noel, Francnesca and Jasmin for their hard work in finding the right buyer and seeing the deal through. I would recomend Chancellors without a doubt. Great team.

Reply from Chancellors - Notting Hill
Fantastic Service
My experience working with Chancellors was extremely positive. Ruadrhi was quick and thorough in responding to all of my questions, even with a five hour time difference, and helped me secure a flat that met all the criteria I was looking for and was within my budget. I had some technical difficulties filling out my offer form and the team was so courteous and allowed me to make an offer anyway so I wouldn't miss out on the flat. I am very grateful Chancellors made my leasing experience so seamless.

Reply from Chancellors - Notting Hill
A true pleasure!
Hugh was fantastic. In an industry that sometimes feels very sales focused, Hugh was a breath of fresh air. He was considerate, understood my requirements, and never tried to pressure me into something I did not want. He was frequent in his communication and extremely responsive on a daily basis.

Reply from Chancellors - Notting Hill
Matt was super helpful and transparent…
Matt was super helpful and transparent through the whole process. The admin team have also been very proactive in turning things around quickly.

Reply from Chancellors - Notting Hill
Great experience with lettings
After contacting this office about a property listed on Rightmove, I was contacted the same day by an agent, Hugh Saffrey, who then brought me to the property. He was very responsive, and when this initial place didn't work out, he would contact me as soon as another place came up that I might be interested in. Very professional and positive experience.
Matt is very friendly and helpful
Matt is very friendly and helpful, really good agent difficult to find !
Chancellors Notting Hill branch…
Chancellors Notting Hill branch provided a bespoke service like no other. Hugh Saffrey was extremely professional and relentless in trying to find me and my family our next home. I appreciated their tactfulness and felt taken care of (unlike other agencies I have worked with). Keep up the good job!
Very helpful estate agents
Very helpful estate agents, by far the friendliest I've come across and generally honest and upfront in their approach. Great service from Ruadhri who was out main contact, but also from other staff over the phone who were all very responsive.
Amy - review
Amy was very professional and friendly in dealing with my case. She was prompt in answering to my queries with all the requested information. Amy shows definitely very good client relationship skills and make you feel that you care.
Good response
Really good response from the representatives. Quick and helpful. They were honest about the properties. Updated me promptly and asked about my opinion.
What a refreshing change from my previous letting agency!
What a refreshing change from my previous letting agency! After dealing with neglect, missed phone calls, and clearly a one-sided deposit process of the previous agency, I have had the great luck to be signing my next one with Chancellors.
These guys are professionals.
First of all, I really appreciated how smooth and well executed the contract was. Everything was well document, all the documents were in place, the inventory checkup is very comprehensive. Great experience.
Then, the property management is fantastic. Amy S is the property manager for the property I am renting, and she is great. She is helpful and professional, always follows up on any emails or phone calls I make but most importantly, she consistently resolves with the problems that I have with the flat. Be it leaks, broken appliances, anything really.
5 stars for great service :)
Amy is always a great support
Amy is always a great support, it’s a pleasure to rent with Chancellors knowing you can always rely on a friendly, quick and wonderful service. Thanks Amy for everything!
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