Chancellors - Richmond Reviews 

I have been working with Samuel Hall since 2018. He always understood what the customer wanted and answered it in the required time and promptly, and quickly found the required homes. It's definitely very collaborative and practical to work with him. We certainly have a lot of confidence in him.

Chancellors have been renting out my two Richmond flats for the last 20 years and provided an excellent service.
I would thoroughly recommend them.

If you're looking for a professional, knowledgable and personable agent, look no further than Chancellors in Richmond. I cannot rave about them enough! They are also honest and not pushy.

I have been dealing with Sam hall at Chancellors in Richmond for a number of years and would recommend him to tenants and landlords alike. His customer service and industry knowledge is beyond compare.

Andrew Jourdain The director of the Richmond Lettings team of Chancellors is a cut above the rest. Efficiency and communication along with knowledge and total professionalism throughout.
I recommend using this agency if you have a property to rent.

I’ve been a landlord for many years and I have yet to find any agent that measures up to Sam and Andrew and co of the Chancellor’s Richmond office. Always prompt professional advice and exceptional customer service.

We've been landlords a couple of times over the last 15 years with Andrew Jourdain at the Richmond office. He may well be the best dressed and most well spoken man in the area (which is saying something). But he and his team have always done a really good job for us even when the market has been difficult. Which is why I'm leaving this review. Strongly recommend.

Tip top! Andrew Jourdain's extensive knowledge of Richmond and the surrounding area is second to none. He's guidance and support through my search and move was exemplary - would recommend!

As a Professional Landlord in the Richmond area for over 20 years I have been transacting with Chancellors and Andrew Jourdain exclusively for over 3 years now.
The level of service in terms of market knowledge, speed of reletting and after service is exemplary.
The “can do” attitude is most helpful and is largely the reason why I transact exclusively with them and Andrew specifically going forward.

Thank you Andrew Jourdain for your recent help and sharp attention to detail! You are an absolute credit to Chancellors in Richmond.

I have dealt with Andrew and the team at Chancellors for 20 plus years and have always received first class service...

Thank you Chancellors for your smooth service and professionalism .
Also would like to thank Miira Hietala for her excellent support and warm welcome.

There were some delays that were outside of Miira's control. She managed their solution well, communicated in a honest and friendly manner

I have been renting via Chancellors Richmond for the last 3 years and my experience has always been a positive one. I would particularly like to thank Miira from the Lettings Team for her kindness, help and quick response to any questions or concerns I may have.

Prompt in action, Knowledgeable in her role and Professional

Andrew and the team let (and re-let) my flat quickly with no fuss. Realistic on valuation. Nice people to deal with. Would recommend

Chancellors Richmond stepped in and really helped me out, finding me new tenants fast and efficiently. Andrew Jourdain and Miira Hietala communicated regularly with me and as result I have nothing but good to say about their service..

I have been a customer of Chancellors, as a landlord, for many years -- perhaps 20 or so. The Richmond office has been efficient as usual: Andrew Jourdain and (for the firt time) Miira Hietala have valuably assisted me in the renewal of the contract with my present tenants.

Very professional; detailed services; following up on progresses every step of the way.

I am being scammed by this agency as a tenant in a managed property. they are refusing to conduct repairs and claiming we have caused the damages. which is false based on the works report which they are refusing to share!