Chancellors - Richmond Reviews 

I've been a landlord and, more recently, a tenant dealing with Andrew Jourdain at Chancellors. He is responsive, efficient and friendly and very well connected to the Richmond Property market. Having had experience with other estate agents over the years, it is a pleasure to deal with someone who returns calls quickly and is proactive about problem solving.

Chancellors have been renting out my Richmond flat for me now for almost 4 years. They provide an excellent service - I couldn't recommend them more. Prompt, communicative and above and beyond help. Andrew Jourdain, in particular is thoughtful, thinks of the things I've not thought of, responsive and supportive. Highly recommended to Landlords.

From the moment we met jack he was welcoming, helpful and good listener. He was really organised and supported us above and beyond what we expected to help us get our dream flat. Made the process super enjoyable, Thank you Jack!

Andrew Jourdain, and his excellent lettings team in Richmond, have just provided another year of excellent service. They held multiple viewings and received seven high quality offers for my property. I can’t rate them highly enough! The team are always extremely friendly and polite and resolve issues very quickly! Thank you! Carol

Andrew Jourdain, and his excellent Lettings team in Richmond, have provided me with another year of excellent service! I have received seven high quality offers on my flat within three days and secured a great new tenant. I can’t recommend them highly enough!

I recently finished a tenancy where chancellors were the letting agent not the landlord. Chancellors were unprofessional when trying to organise other potential future tenants to view the flat I was leasing. I agreed on a time for chancellors to come show people the flat to which I cleaned and organised my apartment. The letting agent never showed up to the organised date and time and did not give me any courtesy notice that they would not be coming.

Now chancellors are ignoring my request for the security deposit to be returned even after my landlord confirmed that they did not want any deductions from my security deposit.

Do better Chancellors Richmond. Don’t be scummy

I deal with a lot of agents and Louise was without a doubt the best! She is so thorough and you can tell she really cares about what she does. Cannot recommend enough!

Miira, did a great job in renewing the lease on the property.
Efficient, professional and helpful. Clearly a competent
person

Sam has been exceptionally helpful and friendly, making the moving process a whole lot easier =)

Miira is very focused, organised, professional and friendly. A great person to work with!

Chancellors are one of the best and trustworthy people to work with. We have been with them for over two years now. Each one of them are so professional and helpful. Recently Ms. Amy Jones has been looking after us. She has been extremely helpful and prompt in her correspondence. We have had many minor issues and a major one in recent past; she got it all sorted within the quickest time possible.
Extremely satisfied to be their clients. Can’t recommend them enough 😊😊

Very helpful with suggestions on repairs and finding experienced staff.

Amy was extremely responsive, understood the issues raised straight away and quickly found solutions.
Fully recommend and we were very impressed with the quality of service, the best we have experienced from an end of tenancy.

We’ve been working happily with Chancellors for many years, they know the area extremely well and provide sound advice and guidance.

Prompt response, as always, to concerns I have as a landlord regarding my property let and managed by Chancellors.

Have no hesitation in whole heartedly recommending the letting team at Richmond branch of Chancellors.With special mention of Andrew Jourdain always willing to go the extra mile
For over 20 years local Richmond branch have been consistently very good - few voids and helpful in ensuring smooth handovers.Special mention and thanks to now associate director Andrew Jourdain who has been supportive throughout and most recently going the extra mile to support me during a difficult personal time.

Andrew Jourdain has been our ‘go to’ man and Lettings guru for many, many years during which time he has helped us overcome numerous challenges and most importantly ensure that we always have reliable tenants paying market rent on time. His client servicing skills are second to none and he is always a pleasure to deal with. When asked for letting recommendations we have no hesitation in referring people to Andrew and Chancellors

I have always found Chancellors Richmond polite and professional throughout any dealings I’ve had with them.
Would thoroughly recommend them.

I have Don’t with Andrew at Chancellors Estate Agent in many occasions, and he’s very helpful person to deal with, and happy, recommend him to anyone based on my experience.

Sam and the team delivered a very professional, friendly service - tailored to my needs. They worked very efficiently to find me new tenants quickly and were helpful and communicative at every stage.