Chancellors - Richmond Reviews 

Marcella from Chancellor made our home buying experince incredibly smooth and easy. Marcella was very accommodating and responsive to all our questions. She went above and beyond to keep us informed. A fantastic agent to work with! The whole team was great, provided an outstanding level of service.
I highly recommend her services to anyone in need of assistance selling or buying.
We are very satisfied and  happy with her help.

Marcella is a great person to work with. She handles all my needs with speed and to high standards. One of the best estate agents i’ve ever worked with!

Great viewings. Clear demonstration and communication from Marcela.

We have been in contact with Marcela from Chancellors’ Richmond office regarding the purchase of a property. From our initial meeting, she has been very supportive and prompt in arranging everything, ensuring a smooth experience. She consistently makes herself available for calls and visits to the property and is solution-oriented, offering ideas on how we can progress the transaction quickly. Although we are still working through the final closing, her support has been crucial in getting us to this stage.

I had a fantastic experience working with Marcela Hoxha during my property search. Marcela was incredibly helpful and responsive throughout the entire process, from arranging viewings to facilitating communication between myself and the seller. Her professionalism made the whole experience seamless and stress-free.

Marcela is the Richmond's branch has been really helpful to help me get the property of my dream navigating challenging sellers in terms of communication and multiple offers being on the table. But i got it!

Marcella has been a pleasure to have working on the sale of my flat. Great communication throughout and a rare thing but I would say for once an estate agent I trust. Thank you Marcella for all of your hard work.

Marcella is very efficient and through in keeping me upto date with the sale of my project

I was more than satisfied with the quality of the service provided by the Richmond Lettings office. I mainly dealt with Jack, who was a model of professionalism and cordiality. Although I rented a property via another agency, I wouldn’t hesitate to contact this branch again, should the need arise.

Thank you Jack Wallis for excellent customer service. We were lost and late for our appointment and Jack waited patiently and talked us through how to get there. After the viewing he gave us regular updates and I would recommend Chancellors to others because of Jack's professionalism.

Marcela arranged a viewing in spite of difficulties and this made all the difference to me. She was well informed and very helpful.
Juliane

Excellent service. Andrew was great and his team were superb creating multiple offers giving me many options. Eventually went with Louise’s tenant over Jack’s but both did an amazingly job. What a fantastic group. Would not hesitate to instruct them again!
Thanks Richmond office. You are brilliant.

I have had a great experience liaising with Marcela, she has been professional, kind and keen to help as I’ve been navigating the process of moving properties.

Marcela showed me a property that I liked twice and was great to deal with. She was quick to answer all my questions both in person as over email and was accommodating with her time and availability. I also felt that she provided honest feedback. I would recommend Marcela and Chancellors, Richmond office and wouldn’t hesitate to use them again.

A special thank you to Louise for her exceptional service, her kindness and understanding. I spoke to a number of estate agents and Louise was the only one to take the time to understand my needs, provide advice and guidance relevant to my circumstances and really take the time to learn about my needs. And even after I secured a property through another agent Louise still took the time to provide some aftercare and offer advice with next steps. I would recommend Louise highly and her organisation should be proud to have such an exceptional person working for them and their clients.

The process with Chancellors Richmond has been so easy and smooth. Louise and Miira were very helpful in finding me my dream flat and getting everything ready for my move. My property manager, Amy, is always available for questions and have been a tremendous help in getting me settled into the flat.

I've been a landlord and, more recently, a tenant dealing with Andrew Jourdain at Chancellors. He is responsive, efficient and friendly and very well connected to the Richmond Property market. Having had experience with other estate agents over the years, it is a pleasure to deal with someone who returns calls quickly and is proactive about problem solving.

Chancellors have been renting out my Richmond flat for me now for almost 4 years. They provide an excellent service - I couldn't recommend them more. Prompt, communicative and above and beyond help. Andrew Jourdain, in particular is thoughtful, thinks of the things I've not thought of, responsive and supportive. Highly recommended to Landlords.

From the moment we met jack he was welcoming, helpful and good listener. He was really organised and supported us above and beyond what we expected to help us get our dream flat. Made the process super enjoyable, Thank you Jack!

Andrew Jourdain, and his excellent lettings team in Richmond, have just provided another year of excellent service. They held multiple viewings and received seven high quality offers for my property. I can’t rate them highly enough! The team are always extremely friendly and polite and resolve issues very quickly! Thank you! Carol